geryd,
Hello! and welcome to the Daniweb forums :).
-
There are a some item(s) i'm not familar with in your log and cannot get info on. If you recognise any, then just omit them from this fix.
===============
We'll need to unload (not uninstall) Intermute's SpySubtract, since it might interfere with other program(s) we might be using to 'clean' off your system.
===============
Go to www.trendmicro.com , and then:
1. Click "Free Online Scan".
2. Click "Scan now, it's free".
It'll take a few minutes to download (especially with a dialup connection), so be patient. When it's down:
1. Select all available drives.
2. Check(tick) "Auto Clean".
3. Click "Scan".
When it completes, post back the full filename of any files that cannot be cleaned or deleted.
===============
Now, let's open a command prompt by going to the start menu and then select 'Run'.
In the box that pops up type in 'cmd'. The command prompt will open.
OR
You can go to Start -> Programs -> Accessories -> Command Prompt. Unregister the dll(s) we're going to remove, by entering the following:
regsvr32 /u zkxol.dll
It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save typing them in.
===============
Let's look for, and delete, any program segments(prefetches) that might be present, and are associated with the 'problems' we're trying to remove from this system. To do this, let's:
1) Click "Start | Search", then search for each of these program's base name(s), in all files and folders:
khfc.exe*
2) Then if any are found in the 'prefetch' folder, delete them.
Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it.
===============
Run HiJackThis then:
1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"
-
Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:
C:\WINDOWS\system\khfc.exe
Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.
===============
Still in HiJackThis, click "Scan", then check(tick) the following, if present:
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.runsearch.com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll (file missing)
O2 - BHO: SDWin32 Class - {852423CF-C488-4201-959F-1AEBA2C89B53} - C:\WINDOWS\system32\zkxol.dll
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsm1E.dll (file missing)
O4 - HKLM\..\Run: [McAfee Antivirus] McAfeeAV.exe
O4 - HKLM\..\Run: [51A54402] C:\WINDOWS\System32\gqziqiaruqie.exe
O4 - HKLM\..\Run: [zkxolc] C:\WINDOWS\system32\zkxolc.exe
O4 - HKLM\..\RunServices: [McAfee Antivirus] McAfeeAV.exe
O4 - HKLM\..\RunServices: [61F5BD97] C:\WINDOWS\System32\gqziqiaruqie.exe
O4 - HKCU\..\Run: [dhcpcsvc] C:\WINDOWS\System32\dhcpcsvc.exe
O4 - HKCU\..\Run: [kbdpl] C:\WINDOWS\System32\kbdpl.exe
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/11d4e17fcfe54c...ip/RdxIE601.cab
Now, with all windows closed except HiJackThis, click "Fix checked".
===============
Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
folders...
C:\Program Files\MarketBrowser
files...
C:\WINDOWS\system\khfc.exe
C:\WINDOWS\system32\zkxol.dll
C:\WINDOWS\System32\gqziqiaruqie.exe
C:\WINDOWS\system32\zkxolc.exe
C:\WINDOWS\System32\dhcpcsvc.exe
C:\WINDOWS\System32\kbdpl.exe
Search for...
McAfeeAV.exe
...using "Start | Search...".
-
Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in " Safe Mode ".
-
Reboot.
===============
To help protect your system from hostile ActiveX content, or special 'downloadable' files:
Download, install and keep updated, SpywareBlaster . If you've installed it for the first time:
1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.
-
Note: Remember to regularly check for updates.
===============
After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.