i got a program in my add remove programs section that wont allow me to remove it.

[desmotic]

first off id like to say ive tried 4 other so called "tech forums" and none of them had replied back to me so im hoping someone here can help me out.

basically this is the problem:
-when i use my browsers explorer 8 and firefox i am getting repeatedly redirected to other unwanted site and yes some disturbing porn sites often and this is bugging my beacuse i use this pc for business aswell.

i was down at family and allowed them to use it when theres was in the shop and i comeback to this.

in the add remove programs section via control panel is a program called "advertising center" which leads me to supect is is the main source of the problem.the real problem is that when you click it there is no removal or uninstall to this program and i cant get it off this pc for nothing.tried several so called program removers and nothing worked.microsoft sent me a email saying this is a malware program in works.

does anyone know of this program or unwanted app cause it seems to be unknown to others. this is rather urgent that i get this problem taken care of and i do appreciate all help.thanks alot.

[amyflavored]

Start the computer up in safe mode and remove it and then restart. If your not sure how the start in safe mode google the operating system and the words safe mode.

Good Luck.

first off id like to say ive tried 4 other so called "tech forums" and none of them had replied back to me so im hoping someone here can help me out.

basically this is the problem:
-when i use my browsers explorer 8 and firefox i am getting repeatedly redirected to other unwanted site and yes some disturbing porn sites often and this is bugging my beacuse i use this pc for business aswell.

i was down at family and allowed them to use it when theres was in the shop and i comeback to this.

in the add remove programs section via control panel is a program called "advertising center" which leads me to supect is is the main source of the problem.the real problem is that when you click it there is no removal or uninstall to this program and i cant get it off this pc for nothing.tried several so called program removers and nothing worked.microsoft sent me a email saying this is a malware program in works.

does anyone know of this program or unwanted app cause it seems to be unknown to others. this is rather urgent that i get this problem taken care of and i do appreciate all help.thanks alot.

[Asphodel]

Hi,
first of all, scan your computer with good antivirus and antimalware software (if you haven't already done so). I recommend free Avira, free Malwarebytes', and free SUPERAntiSpyware.

Always worth it to do a virus scan in safe mode (repeatedly tap F8 on startup while there is still black screen, then you will be offered to select a boot mode. Select Safe Mode). Do a scan, hopefully get rid of the problem, reboot and tap F8 again, select normal mode.

If the program is still in the add/remove list, try an uninstaller, like free Revo. Hopefully you'll get rid of that unwanted program.

You might also want to cleanup the registry to remove any leftovers. Backup the registry first (usually registry cleaners offer you to backup, or you can create a system restore). CCleaner and Auslogics Registry Cleaner (both free) are very good.

[domino124]

Hi
Have you tried C Cleaner from Prirform?
There is and add remove section there in tools that seems to be better than the control panel one
once that has run just check the registry and remove all the left over parts of the program and reboot
Hope this helps