I forgot to mention, this is my PC at work and I'm afraid to perform any of my duties that require me to go online and they are piling up. Again, thanks in advance!

Hi Michelle, welcome to DaniWeb

First, right-click in an open area of your desktop and select New, Folder; give the new folder a name (something like HJT or HijackThis), and then drag the hijackthis.exe icon that is on your desktop into the new folder.

I don't see the typical entries in your log for Aurora, but maybe you've partially fixed it. Just in case, do this...

Download Nailfix from here:
http://users.pandora.be/bluepatchy/nailfix.zip
Unzip it to your desktop, but do not run it yet.

Reboot into Safe Mode.

Double-click on the Nailfix.bat that is on your desktop. Your desktop and icons will disappear and reappear, and a window should open and close very quickly -- this is normal.

Then run a full system scan with Ewido (note: you will be posting the log from this scan when back in normal mode).

Reboot normally.

Scan with hijackthis and have it fix the following entries:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: VBRunDLL Class - {197B8CA4-E215-46DD-8F33-E0544A80E5C4} - C:\WINDOWS\System32\vbrundll.dll (file missing)
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\System32\nso18A.dll (file missing)
O2 - BHO: (no name) - {D2BB2846-00CB-8CF0-8C1E-E0B4A08AF596} - C:\WINDOWS\FYI\ecxacawryf.dll (file missing)
O4 - HKCU\..\Run: [pcdlib32] C:\WINDOWS\pcdlib32.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...b?1105540045194
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/DLhe...n7/dlhelper.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.116/view22/View22RTE.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://register3.valueactive.com/m...OCX/FlashAX.cab
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

If these entries aren't related to your ISP, have HJT fix them as well--
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = eti-lincoln.local
O17 - HKLM\Software\..\Telephony: DomainName = eti-lincoln.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = eti-lincoln.local

Be sure to close any open windows, other then hijackthis, before hitting Fix checked.

Go to the following locations and delete the highlighted files:

C:\WINDOWS\Nail.exe
C:\WINDOWS\System32\vbrundll.dll
C:\WINDOWS\System32\nso18A.dll
C:\WINDOWS\FYI\ecxacawryf.dll
C:\WINDOWS\pcdlib32.exe
C:\WINDOWS\svcproc.exe

Empty your Recycle Bin and reboot.

Close any open browser windows, scan with hijackthis, and post a new log along with the Ewido log.

First off, thank you so much for your help, I really do appreciate it. Here is my Hijack This and Ewido Log.

Logfile of HijackThis v1.99.1
Scan saved at 8:01:59 AM, on 6/21/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\MMKeybd.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\hjharl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Cas\Client\casclient.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\mmilligan\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\System32\PSof1.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\hjharl.exe reg_run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - Startup: OUTLOOK.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = eti-lincoln.local
O17 - HKLM\Software\..\Telephony: DomainName = eti-lincoln.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = eti-lincoln.local
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe


Ewido Log
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:33:20 AM, 6/21/2005
+ Report-Checksum: 58CF6D60

+ Date of database: 6/20/2005
+ Version of scan engine: v3.0

+ Duration: 24 min
+ Scanned Files: 103894
+ Speed: 71.76 Files/Second
+ Infected files: 2
+ Removed files: 2
+ Files put in quarantine: 2
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\mmilligan\Cookies\mmilligan@www.myaffiliateprogram[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\WINDOWS\SYSTEM32\redit.cpl -> TrojanDownloader.Qoologic.p -> Cleaned with backup


::Report End


I want to mention also, that yesterday I deleted some application files myself that I thought were maybe contributing to this mess. Here are the Application Files I deleted that have the same modified date as the day I picked this thing up on my computer.

File Name Location

dist001.exe C:\WINDOWS\SYSTEM32
L90112201.Stub.exe C:\WINDOWS\SYSTEM32
PSof1.exe C:\WINDOWS\SYSTEM32
smsca.exe C:\WINDOWS\SYSTEM32


I'm sure I've gotten rid of some things, however, I keep getting pop-up's and icons appearing on my desktop and Favorites in IE. Today my virus checker hasn't picked these "pests" up as it was previously doing over and over and over.... (so hopefully these are gone):

wrapperouter.exe
ventura5.exe
Seedcorn4.exe
uci.exe
asms.exe
supdate.dll
Qoologic.p

Again, thanks for your help.

It looks like you got most of it cleaned up now, but just to make sure...

Download rkfiles.zip from:
http://skads.org/special/rkfiles.zip
Unzip the contents to a permanent folder.

Reboot into Safe Mode.

Double-click rkfiles.bat
It will scan for a while, so please be patient.
Wait for the DOS window to close, and then reboot back to normal mode.

Post the contents of C:\log.txt in your next reply.

For every User listed under C:\Documents and Settings, delete the entire contents of these folders (not the folders themselves):

Local Settings\Temp
Cookies
History
Local Settings\Temporary Internet Files\Content.IE5

Delete the entire contents of your C:\Windows\Temp folder.

Delete the entire contents of your C:\Temp folder (if you have one).

Do a search for *.tmp and delete all entries found.

Go to Start, Run, and type in cleanmgr, and then click OK. Select the drive XP is on, and check the boxes for Downloaded Program Files (move any files you wish to keep out of this folder first), Temporary Internet Files, Recycle Bin, Temporary Files, Temporary Offline Files, Offline Files, (and Compress old files & Catalog files for the Content Indexer if you wish), and then click OK. Click Yes to confirm you want these files deleted. It may take awhile for this to run, please be patient.

Note: if any of these temporary files cannot be deleted while in normal mode, try Safe Mode.

Run a at least two of these free online anti-virus/anti-spyware scans and have them clean what they can:

http://www.kaspersky.com/scanforvirus.html
http://housecall.trendmicro.com/
http://us.mcafee.com/root/mfs/default.asp?cid=9914
http://www.ravantivirus.com/scan/
http://www.bitdefender.com/scan/licence.php

Empty your Recycle Bin and reboot.

Close any open browser windows, scan with HJT, and post a new log along with the results of the rkfiles scan. And let us know if you're still having problems.

Thank you again.

When I tried the step with "rkfiles.bat" it didn't really do anything. It briefly flashed a DOS Mode window, but it flashed so fast, I couldn't read it. I did it a couple of times, with the same result each time. Therefor, I have no rkfiles log.

I did perform the other steps and here is my new Hijack This log. I am still getting icons appearing on my desktop as well as in my internet favorites. I get a pop up every now and then too.

I performed two of the suggested scans with no viruses turning up.

Logfile of HijackThis v1.99.1
Scan saved at 2:08:17 PM, on 6/21/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\MMKeybd.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Netropa\OSD.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\hjharl.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Cas\Client\casclient.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\mmilligan\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\System32\PSof1.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\hjharl.exe reg_run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - Startup: OUTLOOK.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = eti-lincoln.local
O17 - HKLM\Software\..\Telephony: DomainName = eti-lincoln.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = eti-lincoln.local
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe

Also, I have something running, bogging down my computer. When I check out my task manager processes, there are one of two things running: SVCHOST.exe and/or UPDATE.exe. It's taking quite a bit of CPU Usage. Is this related to the virus??

Thanks

1. rkfiles doesn't give you any feedback when it creates its log, it just makes a log file in your main C:\ folder called "log.txt". Open the log.txt file in Notepad and copy the contents into a post here.


2. svchost.exe is a valid Windows system file which manages other groups of Windows components. Because of that, it isn't unusual to see multiple instances of svchost running, or to see one instance of it spike your CPU usage.
Update.exe could be legit, but it's a common filename and could be part of your adware infections.


3. Run HijackThis again and have it fix:

O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\System32\PSof1.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\hjharl.exe reg_run
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"


4. Reboot into safe mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up)

- Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types".

- Delete the following files:
C:\WINDOWS\System32\PSof1.exe
C:\WINDOWS\System32\hjharl.exe

- Delete the following folder entirely:
C:\Program Files\Cas

- For every user account listed under C:\Documents and Settings, delete the entire contents of the following folders (but not the folders themselves):

(Important: One of the normal steps in eliminating malicious programs is to entirely delete the contents of all Temp folders. Given that, if any data that you care about is living in those Temp folders, you need to move it to a safe location now, or it will be erased along with everything else!)

1. Cookies
2. Local Settings\Temp
3. Local Settings\History
4. Local Settings\Temporary Internet Files

- Delete the entire content of your C:\Windows\Temp folder.

- Delete the entire content of your C:\Windows\Prefetch folder.

Note- If you get any messages concerning the deletion of system files such as desktop.ini or index.dat, just choose to delete those files; they'll be automatically regenerated by Windows if needed. Windows will allow you to delete the versions of those files which exist in sub-folders within the main Temp/Temorary folders, but might not let you delete the versions of those files that exist in the main Temp folders themselves; this is normal and OK.

- Empty your Recycle Bin.

- Reboot normally.


5. Run HijackThis again and post a new log. Also let us know what (if any) visible signs of infection may still exist.

Thanks again.

Here is the RK Files Log: (there's not much to it) It doesn't take awhile to scan as you previously stated it would. It briefly flashes DOS then it's over.

C:\Documents and Settings\mmilligan\Desktop\RKfiles

Ok, the hjharl.exe file keeps coming back. When I went into Safe mode (after fixing it with Hijack this) and tried to delete it, it denied me access. So I tried running Hijack this in Safe mode to get rid of it. Once I rebooted, it was back. Then I ran Hijack This AGAIN, and it came back AGAIN. Stubborn little critter.

Here' my Hijack This Log:

Logfile of HijackThis v1.99.1
Scan saved at 8:17:35 AM, on 6/22/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\MMKeybd.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Netropa\OSD.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\System32\hjharl.exe
C:\Documents and Settings\mmilligan\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\hjharl.exe reg_run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: OUTLOOK.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = eti-lincoln.local
O17 - HKLM\Software\..\Telephony: DomainName = eti-lincoln.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = eti-lincoln.local
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe

It seems as though we're narrowing it down. I only get pop ups once in a great while now, so it must be the hjharl.exe file.

Thanks and I anxiously await your reply.

There is an updated fix for Aurora, so I think you should run it.

You will need to be disconnected from the internet during this process, so you may wish to print out these instructions.

Download the updated Nailfix from here:
http://www.noidea.us/easyfile/file.p...50515010747824
Unzip it to your desktop but do NOT run it yet.

Disconnect your system from the internet and reboot into Safe Mode.

Double-click on Nailfix.cmd; your desktop and icons will disappear and reappear, and a window should open and close very quickly -- this is normal.

Then run another full scan scan with Ewido and save the log.

Scan with hijackthis and have it fix the following entry:

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\hjharl.exe reg_run

Go to C:\WINDOWS\System32 and delete hjharl.exe

If you can't delete it, Open HijackThis again.

Click on the Config button, and then click on the Misc Tools button; click on the button labeled Delete a file on reboot...

A new window will open asking you to select the file that you would like to delete on reboot. Navigate to C:\WINDOWS\System32\hjharl.exe, click on it once, and then click on the Open button.

You will now be asked if you would like to reboot your computer to delete the file. Click on the Yes button to reboot now.

After you've rebooted (normally), search for hjharl.exe again to make sure it's gone; let us know in your next post.

Reconnect to the net and post a new hijackthis log along with the new Ewido log.