gee777,
Hi and welcome to the Daniweb forums :).
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The version of Internet Explorer your currently using is out of date, and should be upgraded to the newest version as soon as possible.
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Go to www.trendmicro.com , and then:
1. Click "Free Online Scan".
2. Click "Scan now, it's free".
It'll take a few minutes to download (especially with a dialup connection), so be patient. When it's down:
1. Select all available drives.
2. Check(tick) "Auto Clean".
3. Click "Scan".
When it completes, post back the full filename of any files that cannot be cleaned or deleted.
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Now, let's open a command prompt by going to the start menu and then select 'Run'.
In the box that pops up type in 'cmd'. The command prompt will open.
OR
You can go to Start -> Programs -> Accessories -> Command Prompt. Unregister the dll(s) we're going to remove, by entering the following:
regsvr32 /u ZOLKER001.DLL
It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save typing them in.
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Run HiJackThis then:
1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"
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Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:
C:\WINDOWS\SVCHOST.EXE
C:\WINDOWS\SYSTEM\SVCHOST.EXE
Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.
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Still in HiJackThis, click "Scan", then check(tick) the following, if present:
O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - C:\WINDOWS\SYSTEM\ZOLKER001.DLL
O4 - HKLM\..\Run: [Kernel32] C:\WINDOWS\SYSTEM\Kernel.dll
O4 - HKLM\..\Run: [Media Access] C:\PROGRAM FILES\MEDIA ACCESS\MediaAccK.exe
O4 - HKLM\..\Run: [Auto Update] C:\WINDOWS\svchost.exe
O4 - HKLM\..\Run: [Systems Restart] Rundll32.exe zolk.dll, DllRegisterServer
O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\SYSTEM\SVCHOST.EXE /s
O4 - HKLM\..\Run: [said] 12
O4 - HKLM\..\Run: [load32] C:\WINDOWS\SYSTEM\winldra.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted IP range: 67.19.178.84
O15 - Trusted IP range: 67.19.178.84 (HKLM)
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares...ysb_regular.cab
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.xxxtoolbar.com/ist/softw...006_regular.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/M...bridge-c521.cab
O21 - SSODL: OLE Module - {0656A137-B161-CADD-9777-E37A75727E78} - C:\WINDOWS\SYSTEM\thn32.dll (file missing)
Now, with all windows closed (including Internet Explorer) except HiJackThis, click "Fix checked".
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Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:
folders...
C:\PROGRAM FILES\MEDIA ACCESS
files...
C:\WINDOWS\SVCHOST.EXE
C:\WINDOWS\SYSTEM\SVCHOST.EXE
C:\WINDOWS\SYSTEM\ZOLKER001.DLL
C:\WINDOWS\SYSTEM\Kernel.dll
C:\WINDOWS\SYSTEM\winldra.exe
Search for...
zolk.dll
...using "Start | Search...".
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Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in " Safe Mode ".
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Reboot.
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To help protect your system from hostile ActiveX content, or special 'downloadable' files:
Download, install and keep updated, SpywareBlaster . If you've installed it for the first time:
1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.
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Note: Remember to regularly check for updates.
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After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.