Sony Vaio - Only Starts in Safe Mode Page 2

Page 2 of Article: Sony Vaio - Only Starts in Safe Mode

Hi Everyone, I would really appreciate some help on this. I'm a web project manager - and the machine mgmt gave me has pretty much given up completely. It only works in Safe Mode - luckily Safe Mode with networking so I am able to get online. I have backed…

2 Years Ago

0

Definitely an infection related problem.

I need you to run an on-line scan before you leave.

Please Run the ESET Online Scanner and post the ScanLog with your post for assistance.

You will need to use Internet Explorer to complete this scan.
You will need to temporarily Disable your current Anti-virus program.
Be sure the option to Remove found threats is Un-checked at this time (we may have it clean what it finds at a later time), and the option to Scan unwanted applications is Checked.
When you have completed that scan, a scanlog ought to have been created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please post that log for us as directed below.

NOTE: If you are unable to complete the ESET scan, please try another from the list below:

• Kaspersky Online Scanner • Panda Active Scan • Trend Micro HouseCall • F-Secure Online Virus Scanner

crunchie

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2 Years Ago

0

Here is the log from the scan:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.16386 (vista_rtm.061101-2205)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=497db0c28aaf4f4e92adcecd86c52e72
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-10-05 10:51:46
# local_time=2010-10-05 06:51:46 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6001 NT Service Pack 1
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=1797 16775165 100 94 0 44463988 0 0
# compatibility_mode=5892 16776573 100 100 0 122912801 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=194345
# found=2
# cleaned=0
# scan_time=5012
C:\_OTL\MovedFiles\10052010_101736\C_Users\Daniela\AppData\Local\jaapynquq\vcspvletssd.exe Win32/Adware.SpywareProtect2009 application 00000000000000000000000000000000 I
C:\_OTL\MovedFiles\10052010_101736\C_Users\Daniela\AppData\Roaming\191616E57F552F412A29435482242B51\setupupdater0000.exe.vir a variant of Win32/Kryptik.EZK trojan 00000000000000000000000000000000 I

daniwrites

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2 Years Ago

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Ok, thats fine. They are in quarantine, which we will get rid of now.

To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC by OldTimer:
Save it to your Desktop.
Double click OTC.exe.
Click the CleanUp! button.
If you are prompted to Reboot during the cleanup, select Yes. The tool will delete itself once it finishes.

crunchie

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Question Answered as of 2 Years Ago by crunchie, jholland1964 and Biker920

2 Years Ago

0

Thank you so much for all your help! Laptop seems to be running great now :)

daniwrites

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2 Years Ago

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You are welcome :)

crunchie

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9 Months Ago

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I am also having the same issue please help. i have vista 86bit and cannot access the internet unless i'm on safe mode. please tell me where to send the results to all 4 scans.

cede_delcon

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