Any other questions, feel free to PM me, as I fix AOL software daily. :)
Actually, we ask that members keep troubleshoots "on the forums" rather than use mechanisms like PMs, email, chat, etc. By doing so, we provide helpful information not only to the member currently experiencing the problem, but also to others who may be having similar problems.
From the related section of our forum rules :
Keep it on the site
Please do not post asking for an answer to be sent to you via email. Problems and their responses assist others who read them. Please refrain from responding to people's questions via email for the same reason. Moderators may snip email addresses out of such posts without notice. That being said, please do not email or PM forum staff with your support questions. Also please do not ask support questions in the DaniWeb IRC chat. The chat is meant to offer a more laid back community atmosphere where members can get to know each other, and not as a venue to constantly ask/answer people's computer frustrations.
DMR
Wombat At Large
7,229 posts since Dec 2003
Reputation Points: 221
Solved Threads: 370
i dont seem to have america online on my computer
Er- the following entries in your HJT log indicate otherwise: Running processes:
.
.
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
Your log is clean, and as it does not indicate that you are running any SQL database software, I'd guess that the BlackIce messages are warnings of probes from the outside; the IP addresses would be those of the attacking/probing computers. BlackIce will block these, but there's really nothing you can do to stop the probes entirely.
If you are running an SQL server, you need to apply all of the most current security patches ASAP.
DMR
Wombat At Large
7,229 posts since Dec 2003
Reputation Points: 221
Solved Threads: 370
well ofcourse i knew that AOL was an abbreveation of america online, honest... :o
lol :mrgreen:then it tries to connect to the ip adress 205.188.146.146, which is one of the ip adresses that the SQL has tried to come from.205.188.146.146, and the 205.188.146.145 address listed in your 017 HJT log entry, are the addresses of AOL proxy servers. Your AOL software uses those servers to access the Internet; this is normal.
A couple of things to try:1. Disable BlackIce entirely before trying to troubleshoot anything else. Firewalls often get confused or corrupted, and block traffic that they should not.
2. If disabling the firewall has no effect, see what happens when you try to reach a site by its IP address instead of its URL. Using Google as an example, type the following into AOL's address bar and let us know the results:
http://66.102.7.147
3. I'm probably preaching to the choir here, but in all honesty I'd really suggest trying to wean your mother off of AOL. AOL has always caused its fair share of headaches, and each new version is more bloated than the last, adding more layers of crud and complexity to your system as a whole.
DMR
Wombat At Large
7,229 posts since Dec 2003
Reputation Points: 221
Solved Threads: 370
I know exactly how the software operates, and I'll only agree that its bloated.
No offence meant, but the growing bloat is one of the main causes of problems/conflicts on users' system out there in the "real world". The definition of the term " Creeping Featurism " pretty much sums up the problem.
Stevie Wonder,
Try the suggestions dygital gave above. Also- can you please tell us which exact running processes listed in Task Manager are sucking up the majority of your CPU and Memory resources?
DMR
Wombat At Large
7,229 posts since Dec 2003
Reputation Points: 221
Solved Threads: 370
OK- post an update when you can; we'll be here...
DMR
Wombat At Large
7,229 posts since Dec 2003
Reputation Points: 221
Solved Threads: 370