Hi sorry about your trouble. I just looked at Symantec's removal instructions here:
http://securityresponse.symantec.com...ecachekit.html

It says that before removing this trojan, you must first remove the W32.Spybot.NLX worm responsible for dropping the trojan.

Did your antivirus program already do that? It also recommends updating antivirus and running it in Safe Mode.

So, that's where I would start.

I did all that, but it doesn't work....

pleeeeaaaase help!!!!
I had enough of this stupid trojan!

Well, let's see if this will help. Cross your fingers please.

These are definitely bad.
Place a check mark next to the following entries.

O4 - HKLM\..\Run: [msdev] msdev.exe
(Description: Added by an unknown WORM or TROJAN! )

O4 - HKLM\..\Run: [msconfig.exe] C:\WINDOWS\TEMP\mspaintx.exe
(Description: Program running on startup from a temporary folder.)

O4 - HKLM\..\Run: [*windows update] wuacrlt.exe
(Description: WORM_RBOT.XZ VIRUS!)

O4 - HKLM\..\Run: [SYSTRAY] C:\UNMT.EXE
(Description: Added as result of a W32/Sdbot WORM! infection )

O4 - HKLM\..\RunServices: [msdev] msdev.exe
(Description: Added by an unknown WORM or TROJAN! )

O4 - HKLM\..\RunServices: [*windows update] wuacrlt.exe
(Description: WORM_RBOT.XZ VIRUS!)

O4 - HKCU\..\Run: [msdev] msdev.exe
(Description: Added by an unknown WORM or TROJAN! )

O4 - HKCU\..\Run: [*windows update] wuacrlt.exe
(Description: WORM_RBOT.XZ VIRUS!)

O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spys...rcabinstall.cab
(Description: Rogue (False) Spyware remover)


1) Press the "Fix checked" button. Then close HijackThis.

2) Then reboot your computer into safe mode. (instructions)

3) Delete the file msdev.exe which resides in C:\WINDOWS\System32\ or C:\WINDOWS\System\

4) Remove all files from your C:\WINDOWS\TEMP folder and your C:\DOCUMENTS AND SETTINGS\(your username)\LOCAL SETTINGS\Temp\ folder. (Do NOT delete the folders themselves). PLEASE NOTE: The local settings folder is a hidden folder.

5) Delete the file wuacrlt.exe which resides in C:\WINDOWS\System32\ or C:\WINDOWS\System\

6) Delete the file C:\UNMT.EXE

7) Uninstall SpySpotter.

8) Empty your recycle bin.

9) Run Windows Update and install all critical updates.

10) Make sure your anti-virus program is up to date with the latest patches. If you do not have an anti-virus program, download and install AVG Personal Edition Anti-Virus, which is free.

11) Reboot one last time.

12) Some suspicious entries have been found in your log. The next step is to run HijackThis again and create another log file.

Hi,
Download Ewido and install it. Then run it, you will receive a warning message saying "Database not found", click "OK" for this. Next in the main screen, click "Update" and click "Start Update". After the update process, exit from Ewido.


Download CleanUp and install it.


Make Windows to show all files:-
Go to Start > My Computer.
Go to Tools menu, click Folder Options.
Uncheck Hide protected operating system files.
Then, click to select the option Show hidden files and folders.
Click Apply and then click OK to exit.


Reboot in Safe Mode:-
Restart (or switch ON) the PC.
Then, keep tapping the F8 Key.
From the menu that will be displayed, out of which choose Safe Mode and press Enter.


Go to Start > Run and type services.msc and press ENTER. Here, navigate to the service named msdev and right-click on it. Then click "Properties". Here, in the "Status" dialog box, select "Stop". Then, under "Startup type" dialog box, select "Disabled". Click "Apply" and then "OK".
Do the same process (of stopping and disabling) for these Services too:-
Windows 32 Bit


Run HijackThis and click Do only a System scan.
Then put a check mark infront of below listed entries:-

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.yoursearchspace.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts...&c=2C01&lc=1009
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yoursearchspace.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yoursearchspace.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.yoursearchspace.com/sp2.php
O1 - Hosts: 127.0.2.5 www.symantec.com
O1 - Hosts: 127.0.2.5 securityresponse.symantec.com
O1 - Hosts: 127.0.2.5 sarc.com
O1 - Hosts: 127.0.2.5 www.sarc.com
O1 - Hosts: 127.0.2.5 www.sophos.com
O1 - Hosts: 127.0.2.5 sophos.com
O1 - Hosts: 127.0.2.5 www.mcafee.com
O1 - Hosts: 127.0.2.5 mcafee.com
O1 - Hosts: 127.0.2.5 liveupdate.symantecliveupdate.com
O1 - Hosts: 127.0.2.5 www.viruslist.com
O1 - Hosts: 127.0.2.5 viruslist.com
O1 - Hosts: 127.0.2.5 f-secure.com
O1 - Hosts: 127.0.2.5 www.f-secure.com
O1 - Hosts: 127.0.2.5 f-prot.com
O1 - Hosts: 127.0.2.5 www.f-prot.com
O1 - Hosts: 127.0.2.5 kaspersky.com
O1 - Hosts: 127.0.2.5 kaspersky-labs.com
O1 - Hosts: 127.0.2.5 www.avp.com
O1 - Hosts: 127.0.2.5 avp.com
O1 - Hosts: 127.0.2.5 www.kaspersky.com
O1 - Hosts: 127.0.2.5 www.networkassociates.com
O1 - Hosts: 127.0.2.5 networkassociates.com
O1 - Hosts: 127.0.2.5 www.ca.com
O1 - Hosts: 127.0.2.5 ca.com
O1 - Hosts: 127.0.2.5 mast.mcafee.com
O1 - Hosts: 127.0.2.5 my-etrust.com
O1 - Hosts: 127.0.2.5 www.my-etrust.com
O1 - Hosts: 127.0.2.5 download.mcafee.com
O1 - Hosts: 127.0.2.5 dispatch.mcafee.com
O1 - Hosts: 127.0.2.5 secure.nai.com
O1 - Hosts: 127.0.2.5 nai.com
O1 - Hosts: 127.0.2.5 www.nai.com
O1 - Hosts: 127.0.2.5 vil.nai.com
O1 - Hosts: 127.0.2.5 update.symantec.com
O1 - Hosts: 127.0.2.5 updates.symantec.com
O1 - Hosts: 127.0.2.5 us.mcafee.com
O1 - Hosts: 127.0.2.5 liveupdate.symantec.com
O1 - Hosts: 127.0.2.5 customer.symantec.com
O1 - Hosts: 127.0.2.5 rads.mcafee.com
O1 - Hosts: 127.0.2.5 trendmicro.com
O1 - Hosts: 127.0.2.5 www.trendmicro.com
O1 - Hosts: 127.0.2.5 housecall.trendmicro.com
O1 - Hosts: 127.0.2.5 pandasoftware.com
O1 - Hosts: 127.0.2.5 www.pandasoftware.com
O1 - Hosts: 127.0.2.5 www.trendmicro.com
O1 - Hosts: 127.0.2.5 free.grisoft.com
O1 - Hosts: 127.0.2.5 clamav.net
O1 - Hosts: 127.0.2.5 www.clamav.net
O1 - Hosts: 127.0.2.5 free-av.com
O1 - Hosts: 127.0.2.5 www.free-av.com
O1 - Hosts: 127.0.2.5 www.avast.com
O1 - Hosts: 127.0.2.5 avast.com
O1 - Hosts: 127.0.2.5 cert.org
O1 - Hosts: 127.0.2.5 www.cert.org
O1 - Hosts: 127.0.2.5 microsoft.com
O1 - Hosts: 127.0.2.5 www.virustotal.com
O1 - Hosts: 127.0.2.5 virustotal.com
O1 - Hosts: 127.0.2.5 update.microsoft.com
O1 - Hosts: 127.0.2.5 windowsupdate.microsoft.com
O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\WINDOWS\System32\scpsssh2.dll
O4 - HKLM\..\Run: [msdev] msdev.exe
O4 - HKLM\..\Run: [msconfig.exe] C:\WINDOWS\TEMP\mspaintx.exe
O4 - HKLM\..\Run: [*windows update] wuacrlt.exe
O4 - HKLM\..\Run: [SYSTRAY] C:\UNMT.EXE
O4 - HKLM\..\Run: [WQZ0] C:\WINDOWS\jgxboia.exe
O4 - HKLM\..\Run: [System service76] C:\WINDOWS\\\etb\\pokapoka76.exe
O4 - HKLM\..\RunServices: [msdev] msdev.exe
O4 - HKLM\..\RunServices: [*windows update] wuacrlt.exe
O4 - HKCU\..\Run: [msdev] msdev.exe
O4 - HKCU\..\Run: [*windows update] wuacrlt.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {0D62A517-E7C6-4E1F-A577-07D4AC549A48} (Progetto1.int_ver32) - http://advnt01.com/dialer/int_ver32b.CAB
O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} - http://static.zangocash.com/cab/Zango/ie/bridge-c11.cab
O16 - DPF: {B1B7606A-D7B9-42A8-AFA2-476308413211} (VacPro.canada_ver4) - http://advnt01.com/dialer/canada_ver4.CAB
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spys...rcabinstall.cab
O23 - Service: msdev (msdev.exe) - Unknown owner - C:\WINDOWS\System32\C:\WINDOWS\System32\msdev.exe" -netsvcs (file missing)
O23 - Service: Windows 32 Bit (Windows 32 Bit Drivers) - Unknown owner - C:\WINDOWS\WinVid32.exe

Close all other open programs except Hijackthis and click the button Fix Checked in HijackThis.


Delete these files:-
C:\WINDOWS\WinVid32.exe
C:\UNMT.EXE
C:\WINDOWS\jgxboia.exe


Go to Start > Search. Here click "All files and folders" in the left pane. Next, click on "More advanced options". Here select the options "Search system folders", "Search hidden files and folders" and "Search subfolders". Next, type/copy the below mentioned filename and search for it, if you find it, right-click on it and click delete:-
wuacrlt.exe
msdev.exe


Run CleanUp! and click "Options.." button. Here move the "Quick Setup" slider to "Thorough Cleanup" position. Uncheck the option "Delete Favorites Palces/Bookmarks", if you have any bookmarks. Click "OK" to return to main window, and click "CleanUp!" to start cleaning. After it completes, click "Close" and click "No" to avoid logging off.


Run Ewido, click on the "Scanner" button in the left menu, then click on the "Complete System Scan" button.
If ewido finds anything, it will pop up a notification. You can select "Clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.


Reboot to Normal Mode. Perform an online virus scan at Panda ActiveScan with the "Disinfection" option enabled. Save the log it gives after the scan.

Run HijackThis again, click Do a System scan and save log, and post the fresh log along with the Panda ActiveScan log.

Hi, thanks for helping!!!
The following things I couldn't find:

O23 - Service: msdev (msdev.exe) - Unknown owner - C:\WINDOWS\System32\C:\WINDOWS\System32\msdev.exe" -netsvcs (file missing)
O23 - Service: Windows 32 Bit (Windows 32 Bit Drivers) - Unknown owner - C:\WINDOWS\WinVid32.exe[/b]

C:\UNMT.EXE
C:\WINDOWS\jgxboia.exe

wuacrlt.exe
msdev.exe

Here are the log files:




Incident Status Location

Adware:adware/exact.bargainbuddyNo disinfected C:\WINDOWS\SYSTEM32\vx0.nls
Adware:adware/mediatickets No disinfected C:\WINDOWS\re12.reg
Adware:adware/wupd No disinfected C:\PROGRAM FILES\Windows TaskAd
Adware:adware/elitebar No disinfected C:\WINDOWS\etb
Adware:adware/surfaccuracy No disinfected Windows Registry
Virus:Trj/Qhost.gen Disinfected C:\WINDOWS\SYSTEM32\DRIVERS\etc\hosts.20051012-095319.backup
Virus:Trj/Qhost.gen Disinfected C:\WINDOWS\SYSTEM32\DRIVERS\etc\hosts.msn
Adware:Adware/Exact.BargainBuddyNo disinfected C:\WINDOWS\etb\xml\images\dating.bmp
Adware:Adware/Exact.BargainBuddyNo disinfected C:\WINDOWS\etb\xml\images\casino.bmp
Adware:Adware/Exact.BargainBuddyNo disinfected C:\WINDOWS\etb\xml\images\virus.bmp
Logfile of HijackThis v1.99.1
Scan saved at 12:42:20, on 11/19/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Administrator\Desktop\For Comp Clean\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: Dialpad US Java Applet - http://www.dialpad.com/applet/src/vscp.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...l/LSSupCtl.cab
O16 - DPF: {217234FC-041F-4F27-84AB-8329440C4DED} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yaho...opper1_6ca.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - https://wwwss.bradesco.com.br/ib2k1/scpsssh2.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by19fd.bay19.hotmail.msn.com/...s/MsnPUpld.cab
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} - http://download.divx.com/player/DivXPlayerInstaller.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://f1.pg.photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O16 - DPF: {F1835D04-7CCF-489E-8184-C08A1F682169} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.co...haringctrl.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...reShowdown.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe



Could you let me know what I can do, that this doesn't happen again. I have Norton Antivirus and use Sygate personal firewall. Should I use something else?
Thank you for everything!!!

Hi,
Forgot to say that the Trojan.cachecachekit doesn't appear anymore...
Thanks!!

Hi,
Theres one more thing to remove.
Before we start fixing anything you may want to PRINT and keep all instructions handy. You may also want to save them to WordPad so that they will be accessible. DO NOT use notepad. Some steps will require you to disconnect from the Internet or boot into Safe Mode and you will not have access to this page.

Download LQfix.exe
subratam.org mirror
geekstogo mirror

1. Save it to your desktop and double-click to install.
2. Leave the default settings. If you change them, the fix will fail.
3. Make sure 'Launch LQfix' is checked. After clicking finish in the install, the fix will start.
4. Follow the prompts on the screen.
5. Your system will reboot afterwards.
6. Please be patient after reboot, because there is a script running in the background that needs to complete.

After this, post a fresh HijackThis log.
---------------------------------------------
Note: When you run LQFix, IF you get this error:-
Please download these scripts:
LQfirst.bfu
LQsecond.bfu
1. After download, place them inside the LQfix folder (C:\WINDOWS\LQfix folder)
2. Open the folder and and double-click on the "ClickThis.bat" to run.

HI,
Here is my new log file:

Logfile of HijackThis v1.99.1
Scan saved at 12:51:23, on 11/20/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Administrator\Desktop\For Comp Clean\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: Dialpad US Java Applet - http://www.dialpad.com/applet/src/vscp.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...l/LSSupCtl.cab
O16 - DPF: {217234FC-041F-4F27-84AB-8329440C4DED} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yaho...opper1_6ca.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - https://wwwss.bradesco.com.br/ib2k1/scpsssh2.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by19fd.bay19.hotmail.msn.com/...s/MsnPUpld.cab
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} - http://download.divx.com/player/DivXPlayerInstaller.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://f1.pg.photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O16 - DPF: {F1835D04-7CCF-489E-8184-C08A1F682169} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.co...haringctrl.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...reShowdown.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe