I have NAV, and am getting the "cannot repair" message for "Hacktool Rootkit". I tried to understand the other posts, but I'm not that savy.
C:\windows\systems32\msvol.tlb
Also, everytime I start my computer and when I open a new program a NAV message says "Norton anitvirus does not support the repair feature, please uninstal and reinstall. This message is posted over a "windows installer" message.
Thanks!
Okay, post the HijackThis log. Hijack This should be all you need for this problem, I suppose. I think you can just delete it.
Also: What does the windows installer window/prompt/alert/what ever you want to call it in this situation

say? Is it about to install something?
Try the following:
Do a microsoft update. See what happens.
Update your virus definitions.
Scan with NAV in safe mode.
Download the trial verson of Kaspersky Antivirus. Then scan in safe mode.
Run Spybot Search and Destroy in safe mode. Run a full system scan.
----------------
I need more information.
What version Windows are you using? What version NAV are you using?
Reputation Points: 14
Solved Threads: 1
Junior Poster in Training
Offline 67 posts
since Jul 2005