HELP, home search assistant, search extender and shopping assistant

Question

branko 0 Newbie Poster

18 Years Ago

I have seen some thing about these items and I have tried to remove it with the mentioned steps.
After using about:buster, HSRemove, CWShredder and Ewido, and some other programms I still have popups and redirected internet explorer start page.

I run Sophos anti-virus,
have tried Microsoft AntiSpyware, Adaware and Spysweeper

Does anybody knows the solution?

Here is the Ewido log:

---------------------------------------------------------
 ewido security suite - Scan rapport
---------------------------------------------------------

 + Gemaakt op:          21:55:51, 10-12-2005
 + Rapport samenvatting:        591A3CB1

 + Scan resultaten:

    HKLM\SOFTWARE\Classes\CLSID\{7DA446BF-5485-78F9-CC9A-2A02C93519E4} -> Spyware.CoolWebSearch : Schoongemaakt met een backup
    C:\Documents and Settings\Daphne en Branko\Local Settings\Temp\1.tmp -> Trojan.Small.ga : Schoongemaakt met een backup
    C:\Documents and Settings\Daphne en Branko\Local Settings\Temp\2.tmp -> Trojan.Small.ga : Schoongemaakt met een backup
    C:\WINDOWS\system32\tdmjk.dll -> Adware.SearchPage : Schoongemaakt met een backup


::Einde rapport

After that is this the Hijack This logfile

Logfile of HijackThis v1.99.1
Scan saved at 22:11:05, on 10-12-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\security suite\ewidoctrl.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\shicoxp.exe
C:\DOCUME~1\DAPHNE~1\LOCALS~1\Temp\39.tmp.exe
C:\DOCUME~1\DAPHNE~1\LOCALS~1\Temp\3A.tmp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
c:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://hsremove.com/done.htm[/url]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://hsremove.com/done.htm[/url]
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {4789B4D4-3E71-C0A7-3173-55BB127FD1D2} - C:\WINDOWS\system32\sysbc.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\system32\khooker.exe
O4 - HKLM\..\Run: [shicoxp] C:\WINDOWS\shicoxp.exe
O4 - HKLM\..\Run: [39.tmp] C:\DOCUME~1\DAPHNE~1\LOCALS~1\Temp\39.tmp.exe
O4 - HKLM\..\Run: [3A.tmp] C:\DOCUME~1\DAPHNE~1\LOCALS~1\Temp\3A.tmp.exe
O4 - HKLM\..\Run: [39.tmp.exe] C:\DOCUME~1\DAPHNE~1\LOCALS~1\Temp\39.tmp.exe
O4 - HKLM\..\Run: [3A.tmp.exe] C:\DOCUME~1\DAPHNE~1\LOCALS~1\Temp\3A.tmp.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{1BD15832-C7CC-41D6-AC51-12E8E9072621}: NameServer = 195.121.1.34,195.121.1.66
O17 - HKLM\System\CS1\Services\Tcpip\..\{1BD15832-C7CC-41D6-AC51-12E8E9072621}: NameServer = 195.121.1.34,195.121.1.66
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\security suite\ewidoctrl.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

After disappearing in the ad/remove programms menu, these ones are coming back:
Search extender
Shopping assistant
Home search assistant

Anybody knows how to solve this?

Thanks for the help.

Branko
The Netherlands

windows-virus

Edited 11 Years Ago by mike_2000_17 because: Fixed formatting

2 Contributors
5 Replies
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3 Days Discussion Span
Latest Post 18 Years Ago Latest Post by DMR

All 5 Replies

DMR 152 Wombat At Large

18 Years Ago

After a lot of anti-spyware and cleaning actions it seems to be solved!

Good work. Except for the following two entries, your last HJT log does look clean:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R3 - Default URLSearchHook is missing

DMR 152 Wombat At Large

18 Years Ago

... so far, it's looking good.

And we hope it stays that way for a loooong time... :)

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branko 0 Newbie Poster · Answer 1 · 2005-12-11T04:40:40+00:00

After looking around on my computer, I have made a new Hijack This log and it differs:

Logfile of HijackThis v1.99.1
Scan saved at 23:40:05, on 10-12-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\HPZipm12.exe
c:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{1BD15832-C7CC-41D6-AC51-12E8E9072621}: NameServer = 195.121.1.34,195.121.1.66
O17 - HKLM\System\CS1\Services\Tcpip\..\{1BD15832-C7CC-41D6-AC51-12E8E9072621}: NameServer = 195.121.1.34,195.121.1.66
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\security suite\ewidoctrl.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

Branko.

branko 0 Newbie Poster · Answer 2 · 2005-12-12T13:37:41+00:00

After a lot of anti-spyware and cleaning actions it seems to be solved!

Branko.

branko 0 Newbie Poster · Answer 3 · 2005-12-13T20:53:32+00:00

Thanks for your reaction. I have removed these two entries and so far, it's looking good.

Branko.

HELP, home search assistant, search extender and shopping assistant

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