Using SAS is not going to remove the original infection which is in the Fake Alert Trojan family. This second one that you note is one that has been brought in by the original infection.
System Restore will NOT remove infections. System Restore works only on a very few files, namely registry entries. The only thing using System Restore had done is remove the "footprints" of the infection, not the infection itself. Using System Restore only will likely make it harder to find and remove.
In order to remove infections you must begin with the steps given in our Read Me First sticky.
Follow all directions carefully and exactly. Post back here with the requested logs.
http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/threads/134865
jholland1964
Posting Expert
5,785 posts since Jul 2008
Reputation Points: 725
Solved Threads: 340
Poster was looking for info, not help.
I'm sure if they get issue's if it not been cleaned right, they will be back askign for help this time.
If the poster was only looking for "info" not help then why didn't you just give information, that this file is a Trojan which can create, delete or modify files on the computer and bring in other infection processes and it likely was brought in by the original Trojan which has not been removed?
You also should have given the information that to remove this infection that all the steps given in our Read Me First Sticky should be followed and logs requested should be posted once those steps were complete? That is the information required here.
jholland1964
Posting Expert
5,785 posts since Jul 2008
Reputation Points: 725
Solved Threads: 340
jholland
Read what the poster asked and I supplied him with what qqd.exe is.
Get you facts straight, enough said
Oh, If you wanna warn me of incorrectly posting, do it here, not in a PM
I followed the rules here by giving you a warning,which here at daniweb is given via PM. I am very aware of what the poster said, and I am telling you the original poster made an error in the attempts to remove this infection and the original infection is not removed. We would be doing disservice to this poster by not pointing out this fact, which, if you wish to post in this forum you will do also. If the original infection HAD been removed then this additional infection would not be on the system now because it too would have been removed.
jholland1964
Posting Expert
5,785 posts since Jul 2008
Reputation Points: 725
Solved Threads: 340
Guys stop down voting each other. This is not a down voting battle. Why don't you just provide him solutions so that when the same problem occur again the poster should not want to do and how to response. You can also provide him for information about this type of infection this is. And also answer his question
--> I'm not asking for help, but I am asking for what qqd.exe is. I'm also curious if you can get this problem from another computer connected on the same network connection.
Can't you guys just manage this kind of problem. Jholland, i known you are a virus expert, but why don't you just provide him some information and help at the same time. Just tell him what are the correct ways he should do to remove the trojan and some information about the virus at the same time. Surely you guys can manage that.
jingda
Industrious Poster
4,698 posts since Mar 2011
Reputation Points: 182
Solved Threads: 142
@Bal I just not what send you off. Your first post was fine intending to provide info. Then came jholland1964, provide more info and suggested that original poster follow a link on our forum that will guide the person in how to provide more info in order to help out with the issue.
Your second post is just out off blue accusation/attack in way "how you dare to reply since I already provided link". This was absolutely uncalled for and got you bad attention. Why don't you calm down and think about whole thing. We are here to help or receive help, and we like to discus things in friendly manner.
peter_budo
Code tags enforcer
15,436 posts since Dec 2004
Reputation Points: 2,806
Solved Threads: 901
this forum has lost a lot of good helpers over the years because of situations like this one ,hope it doesn't in this case .
The Viruses, Spyware and other Nasties forum is best left to the professionals
well said peter budo
caperjack
I hate 20 Questions
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
jholland intention was to help the poster get rid of the trojan, because she knows that just doing a system restore will notget rid of it ,so poster needs more help that they think!!!
caperjack
I hate 20 Questions
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812