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Emails have been sending out without my knowledge

I did the search already, but I'm not sure. Last Wednesday, July 13-14, 2011, my emails accounts; AOL and Gmail have been sending out mass emails at night (4:00 AM) to everyone in my contact list. I wouldn't have known about it if I didn't got some failure notices from contacts that have been de-activated. Nothing appears in the sent folder. I have run a complete scan from McAfee (my firewall and antivirus)and didn't found nothing. Also, I have Firewall and Virus protection from Windows Security Center. I have XP Professional 2002, service pack 3.

Do I have to close the emails accounts or change the passwords only? What to do?

Thanks

Carmenchi
Newbie Poster
9 posts since Feb 2009
Reputation Points: 10
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How can I move this thread to Viruses, Spyware and other Nasties Forum? I'm not a guru.

Carmenchi
Newbie Poster
9 posts since Feb 2009
Reputation Points: 10
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Hit the "Flag Bad Post" button and ask a moderator to move it for you.

Ancient Dragon
Retired & Loving It
Team Colleague
30,047 posts since Aug 2005
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Sorry Ancient Dragon, maybe a moron but where is the "flag bad post"?

Carmenchi
Newbie Poster
9 posts since Feb 2009
Reputation Points: 10
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Moved the thread.

BTW, consider the possibility of your account being compromised and some third party entity already knowing your current user name and password. You should ASAP get your password changed and then think of finding out *how* exactly this happened.

~s.o.s~
Failure as a human
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11,938 posts since Jun 2006
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thanks SOS

Carmenchi
Newbie Poster
9 posts since Feb 2009
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also you should't be using 2 firewalls and antivirus programs

caperjack
I hate 20 Questions
Team Colleague
13,069 posts since Aug 2003
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Keep in mind that clearing viruses/spyware off your computer will not help with freeing your email. I would recommend reformatting your hard drive if possible, and if not ensuring your computer is free of viruses, spyware, and malware. After you can assure that (or access a seperate computer), change the passwords on the email accounts in question, and consider getting new ones.

Hope that works for you!

sgt_toasty
Light Poster
28 posts since Apr 2011
Reputation Points: 23
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Keep in mind that clearing viruses/spyware off your computer will not help with freeing your email. I would recommend reformatting your hard drive if possible, and if not ensuring your computer is free of viruses, spyware, and malware. After you can assure that (or access a seperate computer), change the passwords on the email accounts in question, and consider getting new ones.

Hope that works for you!


Reformat is a rather drastic recommendation and generally would not be required unless there were infections which could not be cleaned or there has been severe damage to key system files, neither of which has been indicated here.

If the computer has been fully cleaned and deemed infection free then changing passwords would be the normal recommendation. Removing the extra virus program and firewall is a must.
Since the thread has been marked solved then we must assume the poster has solved his problem.

jholland1964
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5,785 posts since Jul 2008
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This question has already been solved

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