Alexido,
Hi and welcome to the Daniweb forums :).
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Let's look for, and delete, any program segments (prefetches) that might be present, and are associated with the 'problems' we're trying to remove from your PC. To do this, let's:
1) Click "Start | Search", then search for each of these program's base name(s), in all files and folders:
exactupdate00136.exe*
2) Then if any are found in the 'prefetch' folder, delete them.
Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it.
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Run HiJackThis then:
1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"
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Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:
c:\progra~1\exact\exactupdate00136.exe
Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.
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Scan with HiJackThis, then check(tick) the following, if present:
O2 - BHO: eXact Browser Companion - {F9765480-72D1-11D4-A75A-004F49045A87} - c:\progra~1\exact\exacttoolbar00068.dll
O3 - Toolbar: &eXact Toolbar - {224530A0-C9CB-4AEE-9C0F-54AC1B533211} - c:\progra~1\exact\exacttoolbar00068.dll
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297B} - http://www.exactsearchbar.com/mailc.../exactSetup.exe
Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".
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When your done, rescan your system and make sure the following isn't present:
N3 - Netscape ... 5CSBWeb_01.src (or) 5CSBWeb_02.src
If it is, then fix that entry again; sometimes it'll take more than one pass. The actual entry is ok, and won't be deleted, it's the java wrapper marked in red that needs to be removed.
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Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:
folders...
c:\progra~1\exact
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Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in " Safe Mode ".
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Reboot.
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To help protect your system from hostile ActiveX content, or special 'downloadable' files:
Download, install and keep updated, SpywareBlaster . If you've installed it for the first time:
1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.
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Note: Remember to regularly check for updates.
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After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.
