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Explorer Is Running in the Background

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holidaydarin
Newbie Poster
7 posts since Dec 2012
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Explorer is running in the background and I can't stop it. This has been going on for a week or so. Explorer sometimes runs as two processes simultaneously, one under "New User" and one under "System".

I use Firefox 99.9% of the time.

Any advice will be much appreciated.

Below are my logs:

`Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.03.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 7.0.5730.13
new user :: DELL-DAF6199A7D [administrator]

12/2/2012 6:50:06 PM
mbam-log-2012-12-02 (18-50-06).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 486106
Time elapsed: 2 hour(s), 19 minute(s), 13 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)`

`GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2012-12-02 18:41:32
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 ST3500410AS rev.CC33
Running: su9pzo7u.exe; Driver: C:\DOCUME~1\NEWUSE~1\LOCALS~1\Temp\kwacapoc.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice  \FileSystem\Ntfs \Ntfs       SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice  \Driver\Tcpip \Device\Ip     SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice  \Driver\Tcpip \Device\Tcp    SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice  \Driver\Tcpip \Device\Udp    SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice  \Driver\Tcpip \Device\RawIp  SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- EOF - GMER 1.0.15 ----
`
`GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-12-02 18:45:18
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 ST3500410AS rev.CC33
Running: su9pzo7u.exe; Driver: C:\DOCUME~1\NEWUSE~1\LOCALS~1\Temp\kwacapoc.sys


---- System - GMER 1.0.15 ----

SSDT            E175A348                                                                                                                                        ZwConnectPort

---- Devices - GMER 1.0.15 ----

AttachedDevice  \FileSystem\Ntfs \Ntfs                                                                                                                          SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice  \Driver\Tcpip \Device\Ip                                                                                                                        SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice  \Driver\Tcpip \Device\Tcp                                                                                                                       SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice  \Driver\Tcpip \Device\Udp                                                                                                                       SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice  \Driver\Tcpip \Device\RawIp                                                                                                                     SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- Registry - GMER 1.0.15 ----

Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{2A9F2178-EA4A-BD24-5CC8-73B0410FC935}                                 
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{2A9F2178-EA4A-BD24-5CC8-73B0410FC935}@oaibfkkmjogmcngfmgdoigbdngjdep  0x63 0x61 0x66 0x65 ...
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{2A9F2178-EA4A-BD24-5CC8-73B0410FC935}@oamecmaoognmoigfcpfibafjagmeon  0x6A 0x61 0x6E 0x64 ...
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{2A9F2178-EA4A-BD24-5CC8-73B0410FC935}@nacfelhmipcfckeenmhilhmfanij    0x6B 0x61 0x6E 0x64 ...
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{2A9F2178-EA4A-BD24-5CC8-73B0410FC935}@eaefckhgpk                      0x64 0x62 0x6B 0x68 ...
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{2A9F2178-EA4A-BD24-5CC8-73B0410FC935}@cahbhi                          0x64 0x62 0x6E 0x65 ...

---- EOF - GMER 1.0.15 ----`

`DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 7.0.6000.17114  BrowserJavaVersion: 1.6.0_31
Run by new user at 21:44:56 on 2012-12-02
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2046.440 [GMT -8:00]
.
.
============== Running Processes ================
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Intel\AMT\UNS.exe
C:\Program Files\Intel\AMT\atchk.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Seagate Replica\bin\ReplicaSysMon.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\SweetIM\Communicator\SweetPacksUpdateManager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TechSmith\Jing\Jing.exe
C:\Program Files\Seagate Replica\bin\Seagate-Replica-Svc.exe
C:\Program Files\Seagate Replica\bin\Seagate-Replica-Autoplay.exe
C:\Program Files\Seagate Replica\bin\Seagate-Replica-Tray.exe
C:\Program Files\Dynex Enhanced G USB Network Adapter\DynexWCUI.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\new user\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\WINDOWS\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AdobeBridge] <no file>
mRun: [atchk] "c:\program files\intel\amt\atchk.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [RegistryMechanic] <no file>
mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\newuse~1\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dynexw~1.lnk - c:\program files\dynex enhanced g usb network adapter\DynexWCUI.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.0.1 68.94.157.1
TCP: Interfaces\{570B0A1F-CBF7-40F8-8FA1-05C493B0115D} : DHCPNameServer = 192.168.0.1 68.94.157.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - 
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\new user\application data\mozilla\firefox\profiles\vpk8ei03.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - plugin: c:\documents and settings\new user\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\new user\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\new user\local settings\application data\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_110.dll
FF - ExtSQL: 2012-11-08 14:07; {b9db16a4-6edc-47ec-a1f4-b86292ed211d}; c:\documents and settings\new user\application data\mozilla\firefox\profiles\vpk8ei03.default\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FF - ExtSQL: !HIDDEN! 2009-09-07 20:04; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2004-2-9 301200]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2004-2-29 255096]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2004-2-29 242808]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-3-27 165160]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2012-2-6 13672]
R2 ReplicaSysMon;Seagate Replica System Monitor;c:\program files\seagate replica\bin\ReplicaSysMon.exe [2012-2-21 416208]
R2 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2004-2-9 37008]
R2 Seagate-Replica-Svc;Seagate Replica Service;c:\program files\seagate replica\bin\Seagate-Replica-Svc.exe [2012-2-21 1947600]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2004-3-12 1221864]
R2 thdudf;TOSHIBA UDF2.5 Reader File System Driver;c:\windows\system32\drivers\thdudf.sys [2012-6-19 66944]
R2 UNS;Intel(R) Active Management Technology User Notification Service;c:\program files\intel\amt\UNS.exe [2009-1-22 2521880]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-12-2 40776]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091211.002\naveng.sys [2009-12-11 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091211.002\navex15.sys [2009-12-11 1323568]
R3 NdisWDM;Dynex Enhanced Wireless G USB Network Adapter Service;c:\windows\system32\drivers\NdisWDM.sys [2009-1-27 198528]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-2-29 87160]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2004-3-12 169192]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== File Associations ===============
.
FileExt: .js: Applications\firefox.exe="c:\program files\mozilla firefox\firefox.exe" -requestPending -osint -url "%1" [UserChoice]
ShellExec: Dreamweaver.exe: Open="c:\program files\adobe\dreamweaver 9.0\Dreamweaver.exe","%1"
ShellExec: switch.exe: Convert with Switch Sound File Converter="c:\program files\nch swift sound\switch\switch"  "%L"
.
=============== Created Last 30 ================
.
2012-12-03 02:48:59 40776   ----a-w-    c:\windows\system32\drivers\mbamswissarmy.sys
2012-12-03 02:48:33 22856   ----a-w-    c:\windows\system32\drivers\mbam.sys
2012-12-03 02:48:33 --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2012-11-08 22:18:30 --------    d-----w-    c:\documents and settings\new user\dwhelper
2012-11-06 13:50:57 275696  ----a-w-    c:\windows\system32\mucltui.dll
2012-11-06 13:50:57 214256  ----a-w-    c:\windows\system32\muweb.dll
2012-11-06 13:50:57 17136   ----a-w-    c:\windows\system32\mucltui.dll.mui
.
==================== Find3M  ====================
.
2012-11-27 00:51:41 73656   ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2012-11-27 00:51:41 696760  ----a-w-    c:\windows\system32\FlashPlayerApp.exe
.
============= FINISH: 21:45:54.54 ===============`

`UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/22/2009 8:06:43 PM
System Uptime: 12/2/2012 2:36:33 PM (7 hours ago)
.
Motherboard: Dell Inc.           |  | 0GX297
Processor:               Intel(R) Pentium(R) D CPU 3.00GHz | Microprocessor | 2990/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 466 GiB total, 169.718 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1003: 9/3/2012 12:57:49 PM - System Checkpoint
RP1004: 9/4/2012 2:16:15 PM - System Checkpoint
RP1005: 9/5/2012 2:27:43 PM - System Checkpoint
RP1006: 9/6/2012 4:52:18 PM - System Checkpoint
RP1007: 9/7/2012 7:10:47 PM - System Checkpoint
RP1008: 9/9/2012 1:19:53 PM - System Checkpoint
RP1009: 9/10/2012 1:44:58 PM - System Checkpoint
RP1010: 9/11/2012 8:04:07 PM - System Checkpoint
RP1011: 9/12/2012 9:08:50 PM - System Checkpoint
RP1012: 9/13/2012 9:29:55 PM - System Checkpoint
RP1013: 9/14/2012 9:44:45 PM - System Checkpoint
RP1014: 9/17/2012 11:51:17 AM - System Checkpoint
RP1015: 9/18/2012 3:55:30 PM - System Checkpoint
RP1016: 9/19/2012 8:09:46 PM - System Checkpoint
RP1017: 9/20/2012 8:23:00 PM - System Checkpoint
RP1018: 9/21/2012 8:27:57 PM - System Checkpoint
RP1019: 9/23/2012 6:56:05 PM - System Checkpoint
RP1020: 9/24/2012 9:11:16 PM - System Checkpoint
RP1021: 9/26/2012 8:32:50 AM - System Checkpoint
RP1022: 9/27/2012 9:30:02 AM - System Checkpoint
RP1023: 9/28/2012 10:34:55 AM - System Checkpoint
RP1024: 10/1/2012 1:33:05 PM - System Checkpoint
RP1025: 10/2/2012 1:55:34 PM - System Checkpoint
RP1026: 10/3/2012 3:26:06 PM - System Checkpoint
RP1027: 10/4/2012 5:12:56 PM - System Checkpoint
RP1028: 10/5/2012 8:28:39 PM - System Checkpoint
RP1029: 10/8/2012 5:16:08 PM - System Checkpoint
RP1030: 10/9/2012 5:23:30 PM - System Checkpoint
RP1031: 10/10/2012 5:41:17 PM - System Checkpoint
RP1032: 10/11/2012 6:53:34 PM - System Checkpoint
RP1033: 10/12/2012 8:40:01 PM - System Checkpoint
RP1034: 10/15/2012 9:35:47 AM - System Checkpoint
RP1035: 10/16/2012 11:47:45 AM - System Checkpoint
RP1036: 10/17/2012 12:18:29 PM - System Checkpoint
RP1037: 10/18/2012 4:33:36 PM - System Checkpoint
RP1038: 10/19/2012 8:37:04 PM - System Checkpoint
RP1039: 10/22/2012 8:28:51 AM - System Checkpoint
RP1040: 10/23/2012 8:20:05 PM - System Checkpoint
RP1041: 10/24/2012 8:27:42 PM - System Checkpoint
RP1042: 10/25/2012 8:30:26 PM - System Checkpoint
RP1043: 10/26/2012 8:46:42 PM - System Checkpoint
RP1044: 10/27/2012 9:05:45 PM - System Checkpoint
RP1045: 10/27/2012 10:15:09 PM - Software Distribution Service 3.0
RP1046: 10/29/2012 7:34:12 AM - System Checkpoint
RP1047: 10/30/2012 8:53:44 AM - System Checkpoint
RP1048: 10/31/2012 10:03:10 AM - System Checkpoint
RP1049: 11/1/2012 10:09:37 AM - System Checkpoint
RP1050: 11/2/2012 3:43:37 PM - System Checkpoint
RP1051: 11/5/2012 8:55:57 AM - System Checkpoint
RP1052: 11/6/2012 10:23:03 AM - System Checkpoint
RP1053: 11/7/2012 11:58:19 AM - System Checkpoint
RP1054: 11/8/2012 12:56:16 PM - System Checkpoint
RP1055: 11/9/2012 1:46:26 PM - System Checkpoint
RP1056: 11/13/2012 11:56:18 AM - System Checkpoint
RP1057: 11/14/2012 1:51:37 PM - System Checkpoint
RP1058: 11/15/2012 2:51:04 PM - System Checkpoint
RP1059: 11/16/2012 7:05:06 PM - System Checkpoint
RP1060: 11/17/2012 7:15:11 PM - System Checkpoint
RP1061: 11/19/2012 3:57:29 PM - System Checkpoint
RP1062: 11/20/2012 3:59:02 PM - System Checkpoint
RP1063: 11/26/2012 12:29:59 PM - System Checkpoint
RP1064: 11/27/2012 10:42:31 PM - System Checkpoint
RP1065: 11/28/2012 11:10:35 PM - System Checkpoint
RP1066: 11/30/2012 1:23:19 AM - System Checkpoint
RP1067: 12/1/2012 3:23:23 PM - System Checkpoint
RP1068: 12/2/2012 7:49:11 PM - System Checkpoint
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Anchor Service CS4
Adobe Bridge CS4
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.
==== Event Viewer Messages From Past Week ========
.
12/2/2012 9:45:51 PM, error: Service Control Manager [7034]  - The Intuit Update Service service terminated unexpectedly.  It has done this 1 time(s).
11/27/2012 8:41:05 AM, error: Service Control Manager [7023]  - The Computer Browser service terminated with the following error:  The specified service does not exist as an installed service.
11/27/2012 3:30:52 PM, error: sr [1]  - The System Restore filter encountered the unexpected error '0xC0000043' while processing the file 'SAVRT' on the volume 'HarddiskVolume1'.  It has stopped monitoring the volume.
11/27/2012 3:30:49 PM, error: Print [19]  - Sharing printer failed + 1722, Printer Send To OneNote 2007 share name Printer.
11/27/2012 1:15:32 PM, error: sr [1]  - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'SAVRT' on the volume 'HarddiskVolume1'.  It has stopped monitoring the volume.
.
==== End Of File ===========================
`
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BigPaw
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736 posts since Oct 2012
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1
 

Don't worry, that is perfectly normal. Windows Explorer is fundamental to the function of the Windows environment.

This program gives you a little more information on a particular program or driver and who it belongs to.

Also, you can Google the name of the process you see running.

And, one more thing to reassure you, try this experiment. In Task Manager, if you click on File and "Run", and then type in "explorer.exe" you will see another window open. If you use task manager and kill all the processes for "explorer.exe", you will see your desktop disappear. You will get it back immediately when in Task Manager you type, "explorer.exe" in that "Run" box you used a moment ago in task manager.

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JorgeM
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Just to add another note, I assume the reason why you were concerend is because of your statement regarding Firefox and when you saw "explorer.exe" running you were concerned because you didn't have Internet Explorer running. I understanding the confusion if this is the case.

Internet Explorer runs as "iexplore.exe", not explorer.exe". Hope that helps.

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holidaydarin
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7 posts since Dec 2012
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Yes, correct. Sorry about the vagueness of my intitial post. I kept getting a formatting error when I tried to post the logs so I shortened my description perhaps too much.

iexporer.exe runs in the background even when I don't start Internet Explorer myself. After a few minutes, it sucks up a lot of memory. As of yesterday, it runs two processes at the same time, doubling the problem. I ran Malware Bytes when it first started happening and found three or four items that were removed. The problem has not gone away, though.

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holidaydarin
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To BigPaw: I'm not referring to Windows Explorer, I' talking about Internet Explorer: iexplorer.exe

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gerbil
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I think you may have a problem with those 6 shell extensions GMER picked up in registry.

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holidaydarin
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You're talking to a non professional here. Can you be more specific and suggest what I might do with them?

Thanks.

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gerbil
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Sure. I have no idea what they are there for, but those 6 instances have a GUID of {2A9F2178-EA4A-BD24-5CC8-73B0410FC935} - that would reference a CLSID, and what that would do is anybody's guess. That GUID is not catalogued. Try this: get ShellExView from Nirsoft, the zipped, non-installing version is fine, unzip and run the executable. Look along the display until you find that GUID. Tell what information there is about it.
May be barking up the wrong tree here... :)
http://www.nirsoft.net/utils/shexview.html
Free.
Something else.... note lines 791, 73 in your first post. Those errors pop, I think, because you have too many System Restore points. You need to remove them, create a new one, and limit the space given over to points.

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holidaydarin
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gerbil - My problem is resolved. I've run through a few recommended cleanings and things are running fine.

Thank you for responding.

You
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