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May 21st, 2006
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Help Window Pops up, HELP!! Really Annoying

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This has been going on for a while, every time i open up a web page or a program the help window pops up, I close it and then click on the page that I want to see and the window pops up again, it doesn't let me type because it keeps going back the the help window. I have tried reinstalling Windows XP and completely erasing everything from my computer and I still have the same problem. What should I do I can't even browse a page or start a program without having this annoying help window pop up.
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prettynpink is offline Offline
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since May 2006
May 21st, 2006
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Re: Help Window Pops up, HELP!! Really Annoying

Cant imaging that a fresh install of windows didn't fix it .you F1 key is not stuck in is it ,faulty keyboard maybe try another one
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caperjack is offline Offline
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Re: Help Window Pops up, HELP!! Really Annoying

No, and then it goes away for a while and then all of a sudden they pop up again.
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prettynpink is offline Offline
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May 21st, 2006
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Re: Help Window Pops up, HELP!! Really Annoying

Sorry ,can't imagin what would be causing this on a fresh install of windows ,and random at that .
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caperjack is offline Offline
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Re: Help Window Pops up, HELP!! Really Annoying

Ths is just a workaround but how about disabling the Help and Support service?
Click Start, choose Run, execute services.msc, double click on Help and Support and set it to disabled.

By the way what service pack do you have installed 1 or 2?
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gemini4 is offline Offline
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May 21st, 2006
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Re: Help Window Pops up, HELP!! Really Annoying

service pack 1
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prettynpink is offline Offline
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Re: Help Window Pops up, HELP!! Really Annoying

Well if you have SP1 and no firewall you might have some viruses there. It wouldn't hurt to post a HT log on the spyware forum.
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gemini4 is offline Offline
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Re: Help Window Pops up, HELP!! Really Annoying

I second that.

Moving the thread...
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'Stein is offline Offline
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May 21st, 2006
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Re: Help Window Pops up, HELP!! Really Annoying

Quote originally posted by gemini4 ...
Well if you have SP1 and no firewall you might have some viruses there. It wouldn't hurt to post a HT log on the spyware forum.
I do have a firewall. And what is an HT log and how do I do that?
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Re: Help Window Pops up, HELP!! Really Annoying

Quote originally posted by prettynpink ...
I do have a firewall. And what is an HT log and how do I do that?
HT =Hijackthis ,you can download it here , http://www.majorgeeks.com/download3155.html
install it then click scan ,and copy and paste the log in here ! do not fix anything with HJT with out being told to do so by a expert on the program first .
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