This has been going on for a while, every time i open up a web page or a program the help window pops up, I close it and then click on the page that I want to see and the window pops up again, it doesn't let me type because it keeps going back the the help window. I have tried reinstalling Windows XP and completely erasing everything from my computer and I still have the same problem. What should I do I can't even browse a page or start a program without having this annoying help window pop up.
Ths is just a workaround but how about disabling the Help and Support service?
Click Start, choose Run, execute services.msc, double click on Help and Support and set it to disabled.
By the way what service pack do you have installed 1 or 2?
I do have a firewall. And what is an HT log and how do I do that?
HT =Hijackthis ,you can download it here , http://www.majorgeeks.com/download3155.html
install it then click scan ,and copy and paste the log in here ! do not fix anything with HJT with out being told to do so by a expert on the program first .