I have McAfee running. I also use Bit Defender.
When i do a manual bit defender scan i get a warning box from Mcafee telling me i have the New Poly Win 32 virus... is it just something that Bit Defender does that is being picked up by McAfee as a virus ?
Quite possibly, yes; others have had the same warning from McAfee when doing a BitDefender scan.
Just to make sure, please do the following:
Download the (free) HijackThis utility:
Once downloaded, follow these instructions to install and run the program:
Create a folder for HJT outside of any Temp/Temporary folders and move/extract HijackThis to that folder now. A folder such such as C:\HijackThis or C:\Spyware Tools\HijackThis will do.
Run HijackThis, but do not have HJT fix anything yet; only have it scan your system! Once the scan is complete, the "Scan" button will turn into an option to "Save log...".
Save the log in the folder you created for HijackThis; the saved file will be named "hijackthis.log". Open the log file with Windows Notepad, and cut-n-paste the entire contents of the Notepad file here.
The log contents will tell us a lot about what "nasties" have crept into your system, and once we analyse the log we can tell you what to do from there.
DMR
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Sorry about the "extract" confusion in the HijackThis instructions; that was a reference to a version of hijackthis which comes as a .zip download; the version I linked to was the raw hijackthis.exe executable. Glad you got it sorted in spite of my attempt to confuzzle you.... :mrgreen:
* Your log is clean, although it does indicate that you are running both McAfee and Avast concurrently. Running more than one AV program at a time is definitely not recommended, as conflicts can occur. Choose one AV program and remove/disable the other.
* I've still got the feeling that the McAfee warning is a false-positive having something to do with the BitDefender scan. Does McAfee's log give you any details concerning the suspect file's name and/or location?
DMR
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7,229 posts since Dec 2003
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McAfee tells me the location of the virus, it is always in c:\Windows\Temp\............... then a seriesof numbers that differs each time. i go the the exact location, scan it, andit comes up clean.
That isexactly the description given by everyone else who encounters the "Poly Win32" issue with the McAfee/BitDefender mix; I really think we're looking at false positive with this one.
McAfee suggest i disable system restore, start up in safe mode, then do afull scan. Would you agree ? They then say to do the same in dOS mode if this does not work.
I'd certainly run a scan in Safe Mode, but I wouldn't suggest disabling System Restore before doing the scan. If you disable System Restore before scanning, and something goes wrong with McAfee's disinfection, you won't haveanything to fall back on in terms of a system recovery point. System Restore points should be flushed only after the rest of the computer is infection-free.
DMR
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7,229 posts since Dec 2003
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Thank you very much for your help, much appreciated to have someone who seems to know what they are talking about, and not just some computer generated reply from someone who is reading a script and following a flow chart !!!! (as i think i got from McAfee !!)
Cheers,
Dave
Lol. Glad we could help, and no- I'mdefinitely not a computer-generated reply. At least I don't think I am, but if I stay logged on to this site for much longer, I might become one... :p
DMR
Wombat At Large
7,229 posts since Dec 2003
Reputation Points: 221
Solved Threads: 370
