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Hardware and Software > Microsoft Windows > Viruses, Spyware and other Nasties > Help! Can’t access gmail & yahoo pages after installing Anti-Spyware and Panda
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May 26th, 2006
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Help! Can’t access gmail & yahoo pages after installing Anti-Spyware and Panda

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My computer was infected with Spyware. So I installed Ad-Aware SE Personal, Spybot Search & Destroy, SpywareBlaster and Panda Internet Security 2005 and used them to clean it. After that, every time when I try to access gmail home page and my yahoo mail acct. using IE, I always get “This page cannot be found� page. I can’t access my gmail acct. via Outlook Express either. I tried enabling and disabling each and all features in these software but that didn’t help. Please help. Thanks in advance.
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hatespy is offline Offline
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May 26th, 2006
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Re: Help! Can’t access gmail & yahoo pages after installing Anti-Spyware and Panda

I'm using Windows 98, IE 6 and Outlook Express. Here's my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:38:53, on 27/5/06
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\PANDA SOFTWARE\PANDA PLATINUM 2005 INTERNET SECURITY\PASSRV.EXE
C:\PROGRAM FILES\PANDA SOFTWARE\PANDA PLATINUM 2005 INTERNET SECURITY\PAVFNSVR.EXE
C:\PROGRAM FILES\PANDA SOFTWARE\PANDA PLATINUM 2005 INTERNET SECURITY\PSIMSVC.EXE
C:\PROGRAM FILES\PANDA SOFTWARE\PANDA PLATINUM 2005 INTERNET SECURITY\FIREWALL\PAVFIRES.EXE
C:\PROGRAM FILES\PANDA SOFTWARE\PANDA PLATINUM 2005 INTERNET SECURITY\PAVPROT9.EXE
C:\PROGRAM FILES\PANDA SOFTWARE\PANDA PLATINUM 2005 INTERNET SECURITY\PREVSRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\PANDA SOFTWARE\PANDA PLATINUM 2005 INTERNET SECURITY\WEBPROXY.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\ATI2CWXX.EXE
C:\PROGRAM FILES\EZBUTTON\CP51NBTN.EXE
C:\WINDOWS\SYSTEM\HPZTSB03.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE2.0\OPWARESE2.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\PANDA SOFTWARE\PANDA PLATINUM 2005 INTERNET SECURITY\APVXDWIN.EXE
C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\DISTILLR\ACROTRAY.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\EFAX\DLLCMD32.EXE
C:\PROGRAM FILES\COMMON FILES\EFAX\HOTTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\EZBUTTON\CPHKCNT.EXE
C:\PROGRAM FILES\PANDA SOFTWARE\PANDA PLATINUM 2005 INTERNET SECURITY\SRVLOAD.EXE
C:\PROGRAM FILES\HJT\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mail.yahoo.com/
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\ACROBAT\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\ACROBAT\ACROIEFAVCLIENT.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\ACROBAT\ACROIEFAVCLIENT.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ATIPOLAB] ati2evxx.exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [Ati2cwxx] Ati2cwxx.exe
O4 - HKLM\..\Run: [CP51NBtn] C:\PROGRA~1\EZBUTTON\CP51NBtn.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb03.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft Update] D:\WINDOWS\SYSTEM\tclt32.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\RunServices: [Microsoft Update] D:\WINDOWS\SYSTEM\tclt32.exe
O4 - HKLM\..\RunServices: [CAISafe] C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKLM\..\RunServices: [PavProc] "C:\Program Files\Common Files\Panda Software\PavShld\PavPrS9x.exe"
O4 - HKLM\..\RunServices: [PANDASCHEDULER] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavsched.exe"
O4 - HKLM\..\RunServices: [PANDA ANTISPAM SERVER SERVICE] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PasSrv.exe"
O4 - HKLM\..\RunServices: [PAVFNSVR] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe"
O4 - HKLM\..\RunServices: [PSIMSVC] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PSIMSVC.exe"
O4 - HKLM\..\RunServices: [PAVFIRES] C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
O4 - HKLM\..\RunServices: [Pavprot9] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavprot9.exe"
O4 - HKLM\..\RunServices: [Panda Preventium+ Service] "C:\PROGRAM FILES\PANDA SOFTWARE\PANDA PLATINUM 2005 INTERNET SECURITY\PREVSRV.EXE"
O4 - HKCU\..\Run: [Microsoft Update] TCLT32.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe
O4 - Startup: j2 Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmwordtrans.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
Reputation Points: 10
Solved Threads: 0
Newbie Poster
hatespy is offline Offline
23 posts
since May 2006
Permalink
May 27th, 2006
0

Re: Help! Can’t access gmail & yahoo pages after installing Anti-Spyware and Panda

Uninstall Panda if you can gmail and other email sites tend to stop working if you have an internet security program that screws up
that happened to me with norton
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A.K.A. The Laughing Man
kylethedarkn is offline Offline
600 posts
since May 2006

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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