I got a virus that turned off Microsoft Essentials and prevented me from starting it. I tried getting other programs to remove it but i believe that the virus also disabled Microsoft installer. My skype wont start properly along with other programs i use daily taking an extremely long time to start then starts to not respond. Any scans I perform come up empty and any attepmt to start microsoft defender says, file not found did you type it in correctly, or something like that despite me opening it from it's specific folder in program files. Renaming the application in a copy paste version of that folder will let me start it but cant do much from there. Thank you for your time anyone that reads this and thank you in advance for any help offered.
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Jump to PostHave you tried Malwarebytes? If the installation is blocked you may also need to try Malwarebytes Chameleon.
Jump to PostThis sounds like a ZeroAccess infection. Run a scan with RogueKiller and post the log file.
For 32 bit OS - http://www.adlice.com/softs/roguekiller/RogueKiller.exe
For 64 bit OS - http://www.adlice.com/softs/roguekiller/RogueKillerX64.exeAlso post the log from Malwarebytes as suggested in the above post.
Jump to PostRe-scan with RogueKiller and have it remove everything except:
[HJ SMENU][PUM] HKCU[...]\Advanced : Start_ShowMyPics (0) -> FOUND [HJ SMENU][PUM] HKCU[...]\Advanced : Start_ShowMyMusic (0) -> FOUND [HJ DESK][PUM] HKLM[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK][PUM] HKLM[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
If you intentionally disabled System Restore, then uncheck:
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Jump to Postit tells me to make sure windows is up to date and I have no idea where to update it since I cant seem to from my computer.
Do you mean that Windows Update will not run?
Jump to PostHave you run the scans with JRT and DDS?
Running services, microsoft management console stops responding.
I'll look at this once I see your logs.