also, some wierd blue and red screen (looks like the DOS screen format with the block lettering and all) comes up every once and a while telling me i have a trojan virus... my AVG virus checker told me i have it as well telling me it was a trojan horse downloader c:\_restore\temp\a0000736.cpy vb.dq in my c:\_restore\temp\a0000722.cpy and c:\_restore\temp\a0000735.cpy but that has just started coming up and now the virus checker has not found any lately.... but when it did find those, it said it couldnt heal them...

this is seperate from my searching problem i think, because it just started, and my searching problem has been going on for almost 5 months, i have been trying to fix it forever!!!!!!!!!

First of all you need to flush your system restore to get rid of the virus. Switch off system restore (Note that a new one will be created from here on & you will lose all previous restore points) & Go here for an on-line scan & set it to autoclean for you.

Next we need to do a few things before switching restore back on.

Download & instal Adaware from here
& update it B4 scanning.
In settings under 'scanning,' have it set to
'scan within archives,'
'scan active processes,'
'scan registry,'
'deepscan registry'
'scan my IE Favourites for banned URL's,'
'scan my host's file.'
In 'tweaks' under 'scanning engine' set it to 'unload recognised processes during scanning.'
Also in 'tweaks' under 'cleaning engine' set it to 'Automatically try to unregister objects prior to deletion' & 'let Windows remove files in use at next reboot.'
Select 'activate in-depth scan' before starting scan.
When the scan is finished select 'next.'
Remove what it finds by placing a check in the box to the left of the object. Reboot

Download & instal Spybot S&D from here Update it B4 scanning. Go into settings & have it check for Beta releases also & download if available.
After the scan is complete, have spybot fix everything marked RED.
On the page that first opens when you start Spybot there is an option to immunise, you should do this. In the immunise section there is also a link to download Spywareblaster. Download that & you can keep it updated by selecting the same link that you use to download it. Reboot

Download HijackThis from here & unzip it into it's own, permanent folder, (not a temporary folder & not on the desktop). Start HJT & press the scan button. When the scan is finished the scan button will change to save. Save the log to a text file, copy the entire contents of the text file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is harmless & even necessary to the running of your system.

ok how do i switch off system restore? i remember trying to use it to go back to an earlier date when that trojan horse download red and blue screen first popped up... but it wouldnt go back it said i could only restore it to one day before or something... i just dont know how to switch it off...? sorry, im usually good about fixing computer problems but this is just beyond me... ive been trying for over 6 months with the search problem

Instructions for ME click HERE

Instructions for XP click HERE

im doing the auto clean online scan thing right now... and some files are coming up "non cleanable" what do i do about them?!?!

Just navigate to their location & delete them. Then follow the instructions from my first post. If anything is left over it should be picked up by hijackthis.

how do i Select 'activate in-depth scan' before starting scan... i dont see where it is

i got it nevermind... im scanning now... thanks for putting up with all my little questions!!! ill let you know how it works!?!???

:o took me a whole day ( I had school and work) but i did get it all!!!!! here is the hijack this part...

Logfile of HijackThis v1.97.7
Scan saved at 4:45:50 AM, on 4/29/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\WINDOWS\DELAYRUN.EXE
C:\PROGRAM FILES\MOTIVE\MOTMON.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\RunDLL.exe
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\WINDOWS\SYSTEM\MSYSTEMM.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\OPQ34HU7\HIJACKTHIS[1]\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hp.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O1 - Hosts: 127.127.127.127 elite
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Delay] C:\WINDOWS\delayrun.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [DJRegFix] regedit /s c:\hp\djregfix.reg
O4 - HKLM\..\Run: [HPLogiFinder] \WINDOWS\OPTIONS\CABS\LOGITECH\HP_FINDER.EXE
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [HiJackThis3] WINDOWSUPDATER.EXE
O4 - HKLM\..\Run: [MSYSTEMM] C:\WINDOWS\SYSTEM\MSYSTEMM.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...039.3870833333
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab



now i definitely need to know what to do from here... if you have time... thanks SOOOO much!!