Hi, Could I have some help, My email address is [email]andrew.north6@btinternet.com[/email]
Trying to get out something that should not be here, trying to get internet explorer to load.(Its not at the moment)
You have several issues here so will probably take a couple of posts to get through it.
Download CWShredder from here & run it. Select the fix button & it will get rid of everything related to CoolWebSearch that is stored in it's database. Close ALL windows, including IE, before running CWShredder. REBOOT.
To help prevent this from happening again, install the patches for the vulnerabilities that this hijacker exploits by going here for your critical updates.
Download & instal Adaware from here
& update it B4 scanning.
In settings under 'scanning,' have it set to
'scan within archives,'
'scan active processes,'
'scan registry,'
'deepscan registry'
'scan my IE Favourites for banned URL's,'
'scan my host's file.'
In 'tweaks' under 'scanning engine' set it to 'unload recognised processes during scanning.'
Also in 'tweaks' under 'cleaning engine' set it to 'Automatically try to unregister objects prior to deletion' & 'let Windows remove files in use at next reboot.'
Select 'activate in-depth scan' before starting scan.
When the scan is finished select 'next.'
Remove what it finds by placing a check in the box to the left of the object. Reboot
Download & instal Spybot S&D from here Update it B4 scanning. Go into settings & have it check for Beta releases also & download if available.
After the scan is complete, have spybot fix everything marked RED.
On the page that first opens when you start Spybot there is an option to immunise, you should do this. In the immunise section there is also a link to download Spywareblaster. Download that & you can keep it updated by selecting the same link that you use to download it. Reboot
Reboot after doing this & post another log please.
I will ask a mod to split this to it's own thread.
crunchie
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Will do, but you need to post your latest log. As you can see by the time & date, you have posted the same log twice. If you have followed my previous directions, save the new scan log & post it back here.
00:46:41, on 13/05/04
00:46:41, on 13/05/04
crunchie
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Ok. I found your other log so will post it here for you.
New Scan from my computer:-
Logfile of HijackThis v1.97.7
Scan saved at 21:52:58, on 13/05/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\THOMSON\SPEEDTOUCH USB\DRAGDIAG.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\BTOPENWORLD NETHELP\BIN\MPBTN.EXE
C:\PROGRAM FILES\YAHOO!\BROWSER\YBROWSER.EXE
C:\PROGRAM FILES\YAHOO!\BROWSER\YCOMMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\YAHOO!\BROWSER\YBRWICON.EXE
C:\UNZIPPED\HIJACKTHIS1977\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/...arch.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bt.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Yahoo! Broadband
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
O2 - BHO: (no name) - {5DAFD089-24B1-4c5e-BD42-8CA72550717B} - C:\PROGRAM FILES\SURFASSISTANT.COM\SAIEMOD.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [BIOR] C:\WINDOWS\BIOR.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [MSZTCE] C:\WINDOWS\SYSTEM\MSZTCE.EXE
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGCOMLIB_1035.dll,InstantAccess
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: NetHelp.lnk = C:\Program Files\BTopenworld NetHelp\bin\matcli.exe
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: BT Yahoo! Sidebar (HKLM)
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar (HKLM)
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Homepage (HKCU)
O9 - Extra button: BT (HKCU)
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://download.yahoo.com/dl/installs/yab_af.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.c...8036.6481134259
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downl...922/wmv9VCM.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pu...ash/swflash.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.co...t/c381/chat.cab
O16 - DPF: ConferenceRoom Java Client - http://mail.igl.net:8000/java/cr.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
O16 - DPF: {1EB17D1C-141D-4D9D-91CB-24D99215851D} - http://akamai.downloadv3.com/binaries/IA/netia32_EN.cab
O16 - DPF: {0191ABF4-9421-435E-9FFD-CD827A2A82D8} (SBITAX7Ctrl Class) - http://directplugin.com/tl7000.dll
crunchie
Most Valuable Poster
20,095 posts since Feb 2004
Reputation Points: 1,142
Solved Threads: 985
Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked' :
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/...arch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
O2 - BHO: (no name) - {5DAFD089-24B1-4c5e-BD42-8CA72550717B} - C:\PROGRAM FILES\SURFASSISTANT.COM\SAIEMOD.DLL
O4 - HKLM\..\Run: [BIOR] C:\WINDOWS\BIOR.exe
O4 - HKLM\..\Run: [MSZTCE] C:\WINDOWS\SYSTEM\MSZTCE.EXE
Reboot into safe mode following the instructions here & navigate to & delete
C:\PROGRAM FILES\SURFASSISTANT.COM< folder
C:\WINDOWS\BIOR.exe< file
C:\WINDOWS\SYSTEM\MSZTCE.EXE< file ( probably will not find this one)
Search in c:\windows you WILL find a random numbered or series of random numbered .exe files something like 70000045.exe please find and copy their names & locations, they need to be fixed whilst in safe mode. They are related to 1 0n 1 dialer & the MSZTCE.EXE file.
Reboot normally.
crunchie
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20,095 posts since Feb 2004
Reputation Points: 1,142
Solved Threads: 985
I have no way of knowing what the random named files will be, but they will be very similar to what I posted B4.
Search in c:\windows you WILL find a random numbered or series of random numbered .exe files something like 70000045.exe please find and copy their names & locations, they need to be fixed whilst in safe mode. They are related to 1 0n 1 dialer & the MSZTCE.EXE file.
You need to go to your Windows folder & search for files like the one in bold. You then right click on them & delete them.
crunchie
Most Valuable Poster
20,095 posts since Feb 2004
Reputation Points: 1,142
Solved Threads: 985
