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Jun 2nd, 2004
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can't stay on line

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Hi i can't stay online long when surfing the web.!!!! Why? any help it great! here is hijack this log file

Logfile of HijackThis v1.97.7
Scan saved at 4:14:05 AM, on 6/2/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [rundll32.exe] C:\WINDOWS\System32\rundll32.exe.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...AB?38004.94875
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by15fd.bay15.hotmail.msn.com/...x/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...reShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A25B4830-2FC7-47F1-9152-D66BEFBB37E7}: NameServer = 142.177.1.2 142.177.129.11
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moxin is offline Offline
13 posts
since Mar 2004
Jun 2nd, 2004
0

Re: can't stay on line

Hi moxin,

I'm moving this to our new (or perhaps not-so-new by now) Security forum; that's where we're now concentrating spyware-related troubleshoots.



When you say that you "can't stay on line", what exactly do you mean, and what type of Internet connection do you have?


By the way, this looks a bit odd:

"[rundll32.exe] C:\WINDOWS\System32\rundll32.exe.exe".

Does that entry really have a double ".exe" extension?
DMR
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DMR is offline Offline
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since Dec 2003
Jun 2nd, 2004
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Re: can't stay on line

Get rid of these:

O4 - HKLM\..\Run: [rundll32.exe] C:\WINDOWS\System32\rundll32.exe.exe
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/...nfo/webscan.cab

I'm not sure about the nameserver line (it probably should be gotten rid of too, but I don't know if you actually have one set).
O17 - HKLM\System\CCS\Services\Tcpip\..\{A25B4830-2FC7-47F1-9152-D66BEFBB37E7}: NameServer = 142.177.1.2 142.177.129.11
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The C# Man, Myth, Legend
Tekmaven is offline Offline
914 posts
since Feb 2002
Jun 2nd, 2004
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Re: can't stay on line

Upon further reasearch, the nameserver line is definatly bad. In fact, its probably the one causing your problems.
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The C# Man, Myth, Legend
Tekmaven is offline Offline
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since Feb 2002
Jun 3rd, 2004
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Re: can't stay on line

Search IP here .
http://www.arin.net/whois/
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I hate 20 Questions
caperjack is offline Offline
12,720 posts
since Aug 2003
Jun 3rd, 2004
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Re: can't stay on line

Its... really not legit :-P.
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The C# Man, Myth, Legend
Tekmaven is offline Offline
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since Feb 2002
Jun 3rd, 2004
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Re: can't stay on line

I got rid of the one that were there, but I'm still having trouble with being able to surf the web after about 10 min's. It IE says I have a dns error I believe but can't be sure because the error flashes so fast I can't read it all. I have DSL Is that what you needed? Thx for the help so far. Still something is not quite right!
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moxin is offline Offline
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since Mar 2004
Jun 3rd, 2004
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Re: can't stay on line

Quote originally posted by moxin ...
I got rid of the one that were there, but I'm still having trouble with being able to surf the web after about 10 min's. It IE says I have a dns error I believe but can't be sure because the error flashes so fast I can't read it all. I have DSL Is that what you needed? Thx for the help so far. Still something is not quite right!
you have the sasser worm it infects IE go to symantec and find the removal tool, but I strongly recommend Norton Antivirus to protect you from further issues.
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nic_m_moon is offline Offline
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since Jun 2004
Jun 3rd, 2004
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Re: can't stay on line

Oh duh forgot to tell you that the file with the isue was C:\WINDOWS\system32\lsass.exe.
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nic_m_moon is offline Offline
14 posts
since Jun 2004
Jun 4th, 2004
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Re: can't stay on line

hi there

to get rid of the sasser worm virus please click the below link to get the removal tool

CLICK HERE

and i suggest you download AVG 6.0 FREE EDITION to detect further worm/trojan infections and get rid of them!

while downloading you should try WEBROOT SPY SWEEPER to get rid of any spyware that may be causing problems.

I hope you problem is sorted soon!

Lee.
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xxplosive is offline Offline
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since May 2004

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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