Download
SDFix
and save it to your desktop.

Please then reboot your computer in Safe Mode by doing the
following :

• Restart your computer
• After hearing your computer beep once during startup, but before the
  Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, a menu with options should appear;
• Select the first option, to run Windows in Safe Mode, then press "Enter".
• Choose your usual account.

• In Safe Mode, right click the SDFix.zip folder and choose Extract
  All,
• Open the extracted folder and double click RunThis.bat to
  start the script.
• Type Y to begin the script.
• It will remove the Trojan Services then make some repairs to the
  registry and prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• Your system will take longer that normal to restart as the fixtool
  will be running and removing files.
• When the desktop loads the Fixtool will complete the removal and
  display Finished, then press any key to end the script and load
  your desktop icons.
• Finally open the SDFix folder on your desktop and copy and paste the
  contents of the results file Report.txt back onto the forum with
  a new HijackThis log

Crunchie,
I ran the SDFix, and then re-ran HiJackthis. I still have the virus coming up in my scan.


Here is the Hijackthis log with the SDfix log appended:

Logfile of HijackThis v1.99.1
Scan saved at 12:18:28 PM, on 1/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\WINDOWS\System32\PRISMSVR.EXE
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
c:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Hijack this\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/mywaybiz
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: (no name) - {1da7dbe8-c51b-4ae4-bc6e-21863349b0b4} - C:\Program Files\IntCodec\isaddon.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O3 - Toolbar: Protection Bar - {a2595f37-48d0-46a1-9b51-478591a97764} - C:\Program Files\IntCodec\iesplugin.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\System32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [¢‰¸K0¨4W
}ïÁzî[8C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\ysavv.exe
O4 - HKLM\..\Run: [¢‰¸K0¨4W
}ïÁzîžigÝC:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\ysavv.exe
O4 - HKLM\..\Run: [¢‰¸K0Ô@ÔÁß]§ú"ü‰üžiC:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\ysavv.exe
O4 - HKLM\..\Run: [¢‰¸K0ÔÁß]§ú"ü‰üžigÝC:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\ysavv.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [System service67] C:\WINDOWS\\etb\pokapoka67.exe
O4 - HKLM\..\Run: [System service68] C:\WINDOWS\\etb\pokapoka68.exe
O4 - HKLM\..\Run: [System service69] C:\WINDOWS\\etb\pokapoka69.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [WinFixer2006] "C:\Program Files\WinFixer_2006\uwfx6.exe" /min
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearc...S_ZCxdm492YYUS
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~2\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\sniffer.dll
O10 - Unknown file in Winsock LSP: c:\sniffer.dll
O10 - Unknown file in Winsock LSP: c:\sniffer.dll
O10 - Unknown file in Winsock LSP: c:\sniffer.dll
O16 - DPF: {0854D220-A90A-466D-BC02-6683183802B7} (PrintPreview Class) - http://wvmls.fnismls.com/Paragon/Cod...intControl.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.0.6.5.cab
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb...LStreaming.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O21 - SSODL: bestreak - {874443fe-aa33-4ebf-a6ac-73208787e62d} - C:\WINDOWS\system32\viruxz.dll (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: MSSQL$PINNACLESYS - Unknown owner - C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe" -sPINNACLESYS (file missing)
O23 - Service: Pinnacle Systems Media Service (PinnacleSys.MediaServer) - Pinnacle Systems - c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SQLAgent$PINNACLESYS - Unknown owner - C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlagent.EXE" -i PINNACLESYS (file missing)
SDFix: Version 1.53
****************
Tue 01/02/2007 - 11:42:27.45
Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix
Stage One - Safe Mode
Checking Services...
Service Name:
main1
msdirectx
File Path:
\??\C:\WINDOWS\system32\main.sys
\??\C:\Documents and Settings\Bryce\msdirectx.sys
main1 Deleted...
msdirectx Deleted...
Starting Registry Repairs...

Restoring Default Hosts File...

Stage One Complete

Rebooting...

Stage Two - Normal Mode

Checking For Malware:
--------------------

C:\DOCUME~1\Bryce\LOCALS~1\Temp\GLFD3.tmp.exe
C:\DOCUME~1\Bryce\LOCALS~1\Temp\uninstall.exe
C:\WINDOWS\system32\main.sys

Backing Up and Removing any Files Found...
Alternate Stream Check:
C:\WINDOWS\system32
No streams found.
Final Check:
Remaining Services:
------------------

Authorized Application Key Export:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:enabledxpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\1133315264\\ee\\aolsoftware.exe"="C:\\Program Files\\Common Files\\AOL\\1133315264\\ee\\aolsoftware.exe:Enabled:AOL Services"
"C:\\Program Files\\Common Files\\AOL\\1133315264\\ee\\aim6.exe"="C:\\Program Files\\Common Files\\AOL\\1133315264\\ee\\aim6.exe:Enabled:AIM"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:Enabled:AOL Instant Messenger"
"C:\\Program Files\\Common Files\\AOL\\1133315264\\ee\\AOLServiceHost.exe"="C:\\Program Files\\Common Files\\AOL\\1133315264\\ee\\AOLServiceHost.exe:Enabled:AOL Services"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:Enabled:AOL Loader"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:Enabled:Internet Explorer"
"C:\\Temp\\HP_WebRelease\\Setup\\HPZnet01.exe"="C:\\Temp\\HP_WebRelease\\Setup\\HPZnet01.exeisabled:Install Consumer Experience Network Plug in"
"C:\\Program Files\\Pinnacle\\Studio 10\\programs\\RM.exe"="C:\\Program Files\\Pinnacle\\Studio 10\\programs\\RM.exe:Enabled:Render Manager"
"C:\\Program Files\\Pinnacle\\Studio 10\\programs\\Studio.exe"="C:\\Program Files\\Pinnacle\\Studio 10\\programs\\Studio.exe:Enabledtudio"
"C:\\Program Files\\Pinnacle\\Studio 10\\programs\\PMSRegisterFile.exe"="C:\\Program Files\\Pinnacle\\Studio 10\\programs\\PMSRegisterFile.exe:EnabledMSRegisterFile"
"C:\\Program Files\\Pinnacle\\Studio 10\\programs\\umi.exe"="C:\\Program Files\\Pinnacle\\Studio 10\\programs\\umi.exe:Enabled:umi"
"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe"="C:\\Program Files\\Dell\\Media Experience\\PCMService.exe:Enabled:ipsec"
"C:\\WINDOWS\\Explorer.exe"="C:\\WINDOWS\\Explorer.exe:Enabled:ipsec"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:enabledxpsp2res.dll,-22019"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:Enabled:AOL Instant Messenger"
"C:\\Program Files\\Common Files\\AOL\\1133315264\\ee\\AOLServiceHost.exe"="C:\\Program Files\\Common Files\\AOL\\1133315264\\ee\\AOLServiceHost.exe:Enabled:AOL Services"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:Enabled:AOL Loader"

Remaining Files:
---------------
Backups Folder: - C:\SDFix\backups\backups.zip
Checking for files with Hidden Attributes:
C:\I386\cdplayer.exe.manifest
C:\I386\logonui.exe.manifest
C:\WINDOWS\SYSTEM32\cdplayer.exe.manifest
C:\WINDOWS\SYSTEM32\logonui.exe.manifest
C:\hiberfil.sys
C:\IO.SYS
C:\MSDOS.SYS
C:\pagefile.sys
C:\Program Files\WinFixer_2006\dcres.sys
C:\Program Files\WinFixer_2006\wsres.sys
C:\WINDOWS\SYSTEM32\ehkmp.tmp
FINISHED!

Please download miekiemoes' LQfix batch here:
http://www.downloads.subratam.org/LQfix.zip
Unzip it to the desktop but do NOT run it yet.
It may be best to to right click on the link and select 'Save As' and save it to your desk top.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml


Once in Safe Mode, please run LQfix.bat. When finished, restart your computer in normal mode.

==========

Please download and install AVG antispyware tool

• Close all other Applications Select language click Ok
• Click I Agree
• Click next
• Click Install
• Click Finish
• Wait and AVG antispyware will open to the main screen automatically.
• Wait again a few minutes and AVG antispyware Should Auto update itself. If it doesn't click update at top of screen.
• This is very important to get updates
• When updating has finished. Close AVG antispyware.

If you have an "always on" connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode.

• Next, please reboot your computer in Safe Mode by doing the following:
• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear use arrow up to highlight
• Select the first option, to run Windows in Safe Mode hit enter.
• For additional help in booting into Safe Mode, see the following site: HERE
  
  You MUST manage to get into Safe Mode for the fix to work.

Make sure to close all open windows/programs/folders. Have nothing else open while AVG antispyware performs its scan!

• Open AVG antispyware.
• Click on scanner at top of AVG antispyware sceen.
• Click on Settings.
• Under How to Act click on Recommended Action and choose Quarantine.
• Under How to scan all boxes should be selected.
• Under Possibly unwanted software all boxes should be selected.
• On right side under Reports: click on Automatically generate report after every scan.
• Under What to scan select scan every file.
• Click On scan Tab.
• Click on Complete system scan.
• Let the program scan the machine It can take awhile give it time.
• When scan has finished at bottom of screen click Apply all Actions.
• Click Save report
• Click Save Report as (Save as window's screen should pop up.)
• Click desktop.
• Click Save.
• Exit AVG antispyware.

Reboot back to normal mode.

Post the log here along with another hijackthis log.

Hi, had the same problem: Had the New Win32 virus, picked up by McAfee, but could not delete, clean or quarantine it.

Try this, it worked for me:

in the Start/run... type in the command SFC/Scannow. This command will check all your system files and replace or fix any that have been corrupted or changed. (Make sure you have a copy of your OS handy, will ask for the CD). The New Win32 virus attaches itself to the winlogon.exe file, which is a system file and therefore cannot be deleted or quarantined. The SFC/scannow command fixes this corrupt file and any others that might have been corrupted and now you are able to scan your pc.

Next, I went to the McAfee website and downloaded the latest bootscan.exe file to do a Bootscan virus check in safe mode and I also did a virus scan in DOS mode with McAfee's latest Superdat file.

These three processes got rid of my virus problem and restored all system files to peak form!


Make sure you disable your system restore first!

good luck, hope it works for you

P.S. McAfee did not have any idea on how to get rid of this virus, spent countless time with their tech support to no avail!

Sounds like a real good reason to dump McAfee...

Try AVG free edition. It always works for me.

Real good tip on running the SFC/Scannow command. That is one I was not aware of. Will log that into my repair notes.


-Kev

Note: Had tried various external/on line scans to hope to route out this virus, scans included: Norton Antivirus, Bitdefender, Trendmicro, Panda and AVG. NONE of these other antivirus programs even picked up the virus. So as far as McAfee, yes, there needs to be a better antivirus program out there that not only can detect but remove the virus, but at least it caught the virus. Also, the reason McAfee couldn't clean, disinfect or quarantine the virus was because it embedded itself onto a system file, which needed repair before you could delete the virus.

Once the system file of winlogon.exe was repaired, McAfee got rid of the virus with no problems.

Where do i find the SFC/scannow program. I tried running this command and my system can't find it.

Go to Start>Run and type in SFC /scannow including the space. You need to have your installation CD handy.

Crunchie,
I ran the SFC /scannow command and it went through the process but then terminated without reporting or prompting for anything. I have been away on business and have just returned, sorry about the delay in getting back to you. I re-ran the McAfee after updating to latest definitions, but still no luck. It's now reporting a different virus. It reports that winlogin.exe is infected with Spy-Agent.n and connot be cleaned or quarrantined. What's nex?