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Jun 10th, 2004

Windows explorer won't load!

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I saw a problem posted here that resembled my problem.
When I click on Windows explorer, or my computer, or control panel, or search etc., all icons and even the task bar disappears for a couple seconds, then reappears and no explorer or control panel etc.
I read where Michael Rudas almost guaranteed that an active desktop was turned on and a hijacker running. He said to download and run HijackThis and post its log for further instructions.
Well I did this and here is my HijackThis log:

Logfile of HijackThis v1.97.7
Scan saved at 6:53:19 PM, on 6/9/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\Program Files\RapidBlaster\rb32.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\uyvu.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\WINDOWS\System32\IEDriver\IEDriver.exe
C:\WINDOWS\MMKeybd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\America Online 9.0\waol.exe
C:\windows\msbb.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\crypserv.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\disk1\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\sb.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.searchenhancement.com/...=sesm&sstring=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.searchenhancement.com/...=sesm&sstring=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchenhancement.com/searchbar/iev1.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.searchenhancement.com/...=sesm&sstring=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.searchenhancement.com/...=sesm&sstring=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.searchenhancement.com/...=sesm&sstring=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.searchenhancement.com/...=sesm&sstring=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50037
R3 - URLSearchHook: WebSearch Class - {9368D063-44BE-49B9-BD14-BB9663FD38FC} - C:\Program Files\scbar\v2\scbar.dll
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll
O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\Program Files\Lycos\Sidesearch\sidesearch1311.dll
O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\benceed.dll
O2 - BHO: (no name) - {00041A26-7033-432C-94C7-6371DE343822} - C:\Program Files\scbar\v2\scbar.dll
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\bxxs5.dll
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {087173EF-9829-4F49-8340-A524177D3F60} - C:\WINDOWS\System32\inetp60.dll
O2 - BHO: (no name) - {30208552-25EA-40F8-AEE2-0DE6F7A86B8B} - C:\WINDOWS\System32\capjesnpn.dll
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_30.dll
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: Support Software - {85A702BA-EA8F-4B83-AA07-07A5186ACD7E} - C:\Program Files\Support Software\SS2.DLL
O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem216.dll
O2 - BHO: (no name) - {BCF96FB4-5F1B-497B-AECC-910304A55011} - C:\WINDOWS\neti.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C5941EE5-6DFA-11D8-86B0-0002441A9695} - C:\WINDOWS\3_0_1browserhelper3.dll
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\PROGRA~1\BARGAI~1\bin\apuc.dll
O2 - BHO: (no name) - {EADAF8CE-5EEB-9DCD-EFFA-BC60538628DE} - C:\WINDOWS\system32\wxgninjw.dll
O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem214.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [rb32 ml710e] "C:\Program Files\RapidBlaster\rb32.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [Win32 Services] C:\WINDOWS\svchosts.cpl
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [Rundll32_8] rundll32.exe C:\WINDOWS\System32\inetp60.dll,DllRunServer
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [The site you have requested doesn't ex] c:\WINDOWS\System32\The site you have requested doesn't exist.
O4 - HKLM\..\Run: [The associated domain name has probably been reserved by a client ] c:\WINDOWS\System32\The associated domain name has probably been reserved by a client from
O4 - HKLM\..\Run: [rkzuxlxiw] C:\WINDOWS\uyvu.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [JPSZGMT] C:\WINDOWS\JPSZGMT.exe
O4 - HKLM\..\Run: [IEDriver] C:\WINDOWS\System32\IEDriver\IEDriver.exe
O4 - HKLM\..\Run: [FTAL] C:\WINDOWS\FTAL.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ <TITLE>Error</TI] c:\WINDOWS\System32\ <TITLE>Error</TITLE>
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [msbb] c:\windows\msbb.exe
O4 - HKLM\..\Run: [dujkv] C:\WINDOWS\dujkv.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [Win32 Services] C:\WINDOWS\svchosts.cpl
O4 - HKCU\..\Run: [The associated domain name has probably been reserved by a client ] c:\WINDOWS\System32\The associated domain name has probably been reserved by a client from
O4 - HKCU\..\Run: [<A HREF="http://www.gandi.net/">GANDI</A> then par] c:\WINDOWS\System32\<A HREF="http://www.gandi.net/">GANDI</A> then parked.
O4 - HKCU\..\Run: [Ultimate Popup Killer] C:\Program Files\Ultimate Popup Killer\Popupkiller.exe
O4 - HKCU\..\Run: [ <TITLE>Error</TI] c:\WINDOWS\System32\ <TITLE>Error</TITLE>
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [eZmmod] C:\PROGRA~1\ezula\mmod.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [<H] c:\WINDOWS\System32\<HEAD>
O4 - HKCU\..\Run: [<B] c:\WINDOWS\System32\<BODY>
O4 - HKCU\..\Run: [</H] c:\WINDOWS\System32\</HTML>
O4 - HKCU\..\Run: [</B] c:\WINDOWS\System32\</BODY>
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Sidesearch (HKLM)
O9 - Extra 'Tools' menuitem: Turbo Download (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_27/QDow.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {D6E66235-7AA6-44ED-A06C-6F2033B1D993} - http://146.82.109.200/distribution/msiein.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yaho...bio5_1_5_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2461A9F5-3AE6-4A91-A769-2FA7510D5E0B}: NameServer = 205.188.146.146
O17 - HKLM\System\CS3\Services\Tcpip\..\{2461A9F5-3AE6-4A91-A769-2FA7510D5E0B}: NameServer = 205.188.146.146

P.S. Michael, I apologize for sending this log to your web site, I didn't realize that I could become a member on this web site last night. Thanks for your help!!!

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Internet Explorer & Windows Explorer (desktop shortcuts) Won't Load! in Viruses, Spyware and other Nasties
Can't get IE to start; Windows Explorer won't load properly in Windows NT / 2000 / XP

F083153WM

Reputation Points: 10

Solved Threads: 0

Light Poster

Offline

44 posts
since Jun 2004

Permalink

Jun 10th, 2004

Re: Windows explorer won't load!

You definitely have "unwanted guests".

I'm moving this to our Security forum; that's the forum in which we concentrate on HJT log analysis and other "spyware"-related issues. One of resident HJT experts should pick up on this shortly.

DMR

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Wombat At Large

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6,439 posts
since Dec 2003

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Jun 10th, 2004

Re: Windows explorer won't load!

I forgot, I am running windows XP on a Dell 4300
The problem happens everytime I try to click on windows explorer or my computer or control panel or search etc.
I don't know what was loaded or downloaded prior to problem starting. I am married with children (they all use the pc) and only God knows what was done to create problem.

F083153WM

Reputation Points: 10

Solved Threads: 0

Light Poster

Offline

44 posts
since Jun 2004

Permalink

Jun 10th, 2004

Re: Windows explorer won't load!

WOW! Start with these 3 programs.

You Have A Variant of the CoolWebSearch Trojan.

Please Download CWShredder from HERE and run the Program in safe mode . Press the "Fix Button" Let it fix all variants. Next, Close the program and all windows and IE windows and run hijackthis and Post a Fresh log.

Reboot to SAFE mode to run swshredder

How to start computer in safe mode

Then these 2 programs .
Ad-Aware and Spybot

Download the latest version of Ad-Aware at ADAWARE

Download SPYBOT

How to setup Ad-Aware and Spy-Bot S&D
http://www.zerosrealm.com/scanning.php

And after that, please do the following:

reboot computer and post a new log

caperjack

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Reputation Points: 1056

Solved Threads: 792

I hate 20 Questions

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12,723 posts
since Aug 2003

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Jun 10th, 2004

Re: Windows explorer won't load!

Quote originally posted by caperjack ...

WOW!

Yeah, no kiddin'!! http://www.stevewolfonline.com/Downl...suals/eek3.gif

DMR

Team Colleague

Reputation Points: 221

Solved Threads: 369

Wombat At Large

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6,439 posts
since Dec 2003

Permalink

Jun 10th, 2004

Re: Windows explorer won't load!

OK I did what you said, although I couldn't get to the website to see how to setup Ad-Aware and Spy-Bot S&D - http://www.zerosrealm.com/scanning.php
It told me that it didn't exist.

Here is my new logfile from HijackThis:

Logfile of HijackThis v1.97.7
Scan saved at 8:25:32 PM, on 6/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\WINDOWS\uyvu.exe
C:\WINDOWS\MMKeybd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\TV Media\Tvm.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\Nhksrv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\crypserv.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://rd.yn.cometsystems.com/r/cc3u.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = wmplayer.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - _{D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - (no file)
R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\bxxs5.dll
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_30.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {BCF96FB4-5F1B-497B-AECC-910304A55011} - C:\WINDOWS\neti.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C5941EE5-6DFA-11D8-86B0-0002441A9695} - C:\WINDOWS\3_0_1browserhelper3.dll
O2 - BHO: (no name) - {EADAF8CE-5EEB-9DCD-EFFA-BC60538628DE} - C:\WINDOWS\system32\wxgninjw.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [rb32 ml710e] "C:\Program Files\RapidBlaster\rb32.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [Win32 Services] C:\WINDOWS\svchosts.cpl
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [The site you have requested doesn't ex] c:\WINDOWS\System32\The site you have requested doesn't exist.
O4 - HKLM\..\Run: [The associated domain name has probably been reserved by a client ] c:\WINDOWS\System32\The associated domain name has probably been reserved by a client from
O4 - HKLM\..\Run: [rkzuxlxiw] C:\WINDOWS\uyvu.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [JPSZGMT] C:\WINDOWS\JPSZGMT.exe
O4 - HKLM\..\Run: [FTAL] C:\WINDOWS\FTAL.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ <TITLE>Error</TI] c:\WINDOWS\System32\ <TITLE>Error</TITLE>
O4 - HKLM\..\Run: [dujkv] C:\WINDOWS\dujkv.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe"
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [SearchEnhancement] "C:\Program Files\scbar\v2\scbar.exe" /U
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [msbb] C:\Program Files\n-CASE\FLEOK\msbb.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [LifeScape Media Detector] C:\Program Files\Picasa\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [DownloadWare] "C:\Program Files\DownloadWare\dw.exe" /H
O4 - HKLM\..\Run: [ClrSchLoader] C:\Program Files\ClearSearch\Loader.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKLM\..\Run: [Bargains] C:\Program Files\Bargain Buddy\bin\bargains.exe
O4 - HKLM\..\Run: [AutoUpdater] C:\PROGRA~1\AUTOUP~1\AUTOUP~1.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKCU\..\Run: [Win32 Services] C:\WINDOWS\svchosts.cpl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Power Search - res://C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll//iemenu
O9 - Extra 'Tools' menuitem: Turbo Download (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yaho...bio5_1_5_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2461A9F5-3AE6-4A91-A769-2FA7510D5E0B}: NameServer = 205.188.146.146
O17 - HKLM\System\CS3\Services\Tcpip\..\{2461A9F5-3AE6-4A91-A769-2FA7510D5E0B}: NameServer = 205.188.146.146

F083153WM

Reputation Points: 10

Solved Threads: 0

Light Poster

Offline

44 posts
since Jun 2004

Permalink

Jun 10th, 2004

Re: Windows explorer won't load!

Ouch! You are heavily infested, and that's probably why my link didn't work for you; some of these $*#@ programs can block access to anti-spyware/anti-virus support sites.

I'm sorry, but today is my birthday and my girlfriend is making a dinner right now which smells absolutely wonderful, so I don't have time to respond. Hopefully crunchie, caperjack, or one of our other security experts will pick up on this shortly.

DMR

Team Colleague

Reputation Points: 221

Solved Threads: 369

Wombat At Large

Offline

6,439 posts
since Dec 2003

Permalink

Jun 11th, 2004

Re: Windows explorer won't load!

wow...hes rite u infected.........u need ad ware 6 n spybot S n d....i had the same thing happen to me on my celeron 600, it like it blinks at u then desktop crashes...sux,,,,if that dont work u should think about a RE install window x

Masteralx xp

Reputation Points: 10

Solved Threads: 0

Newbie Poster

Offline

2 posts
since Jun 2004

Permalink

Jun 11th, 2004

Re: Windows explorer won't load!

Please print this out for yourself, you may need it.

First of all we have to remove Newdotnet, either from add/remove programs, or by going here. & scrolling down to the uninstall tool.

Uninstall the following from add/remove programs:
webHancer
Bargain Buddy
P2P Networking

Then, download RapidBlaster killer from here. Run the tool & reboot.

Unzip HJT into it's own permanent folder before doing anything in order for it to create backups. (Not a temporary folder or directly on the desktop & not directly on your hard drive). Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked' :

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = wmplayer.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\bxxs5.dll
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {BCF96FB4-5F1B-497B-AECC-910304A55011} - C:\WINDOWS\neti.dll
O2 - BHO: (no name) - {C5941EE5-6DFA-11D8-86B0-0002441A9695} - C:\WINDOWS\3_0_1browserhelper3.dll
O2 - BHO: (no name) - {EADAF8CE-5EEB-9DCD-EFFA-BC60538628DE} - C:\WINDOWS\system32\wxgninjw.dll

O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [Win32 Services] C:\WINDOWS\svchosts.cpl
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [The site you have requested doesn't ex] c:\WINDOWS\System32\The site you have requested doesn't exist.
O4 - HKLM\..\Run: [The associated domain name has probably been reserved by a client ] c:\WINDOWS\System32\The associated domain name has probably been reserved by a client from
O4 - HKLM\..\Run: [rkzuxlxiw] C:\WINDOWS\uyvu.exe
O4 - HKLM\..\Run: [JPSZGMT] C:\WINDOWS\JPSZGMT.exe
O4 - HKLM\..\Run: [FTAL] C:\WINDOWS\FTAL.exe
O4 - HKLM\..\Run: [ <TITLE>Error</TI] c:\WINDOWS\System32\ <TITLE>Error</TITLE>
O4 - HKLM\..\Run: [dujkv] C:\WINDOWS\dujkv.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [SearchEnhancement] "C:\Program Files\scbar\v2\scbar.exe" /U
O4 - HKLM\..\Run: [msbb] C:\Program Files\n-CASE\FLEOK\msbb.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [DownloadWare] "C:\Program Files\DownloadWare\dw.exe" /H
O4 - HKLM\..\Run: [ClrSchLoader] C:\Program Files\ClearSearch\Loader.exe
O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKLM\..\Run: [AutoUpdater] C:\PROGRA~1\AUTOUP~1\AUTOUP~1.EXE
O4 - HKCU\..\Run: [Win32 Services] C:\WINDOWS\svchosts.cpl
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O8 - Extra context menu item: Power Search - res://C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll//iemenu

Reboot into safe mode following the instructions here & navigate to & delete the following if found:

C:\Program Files\TV Media< folder
C:\Program Files\ClearSearch< folder
C:\Program Files\MyWay< folder
C:\PROGRA~1\INCRED~1< folder
C:\Program Files\Common files\updater< folder
C:\Program Files\scbar< folder
C:\Program Files\n-CASE< folder
C:\Program Files\Internet Optimizer< folder
C:\Program Files\DownloadWare< folder
C:\PROGRA~1\AUTOUP~1< folder

C:\WINDOWS\svchosts.cpl< file
C:\WINDOWS\bxxs5.dll< file
C:\WINDOWS\uyvu.exe< file
C:\WINDOWS\JPSZGMT.exe< file
C:\WINDOWS\FTAL.exe< file
C:\WINDOWS\dujkv.exe< file
C:\WINDOWS\Belt.exe< file

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Reboot normally after doing the above then post a fresh log plz.

crunchie

Moderator

Featured Poster

Reputation Points: 1142

Solved Threads: 982

Most Valuable Poster

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12,163 posts
since Feb 2004

Permalink

Jun 11th, 2004

Re: Windows explorer won't load!

Quote originally posted by DMR ...

Ouch! You are heavily infested, and that's probably why my link didn't work for you; some of these $*#@ programs can block access to anti-spyware/anti-virus support sites.

I'm sorry, but today is my birthday and my girlfriend is making a dinner right now which smells absolutely wonderful, so I don't have time to respond. Hopefully crunchie, caperjack, or one of our other security experts will pick up on this shortly.

Happy birthday DMR, all the best. I can smell that cooking from here

crunchie

Moderator

Featured Poster

Reputation Points: 1142

Solved Threads: 982

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12,163 posts
since Feb 2004

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