Can you download the following app & run it.
VX2Finder

Sign off and stay off the internet until the entire procedure is complete.

Open VX2Finder and click on the *click to find VX2.BetterInternet* button.
Put a check beside all files.
Then select the *Delete these files* button.
You will be left with notice about one to be deleted on reboot.
It will ask to reboot on deletion of the last file (Reboot)

-----------------
Once back in Windows


Open VX2Finder again and click on these buttons in the right pane:

user agent, Guardian.reg, restore policy

Exit and reboot.

Run Vx2Finder once more and click on the *click to find VX2.BetterInternet* button. Then click *make log*.
Post it here with a fresh HijackThis log please.

Crunchie - As always - thanks for the help -

I ran the VX2 finder and here is the final info it posted:
Files Found---

Guardian Key--- is called:
User Agent String---

Also - here is the Hijack This log:

Logfile of HijackThis v1.97.7
Scan saved at 9:12:44 AM, on 6/29/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Patchlink\Update Agent\GravitixService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\documents and settings\gavzya\local settings\temp\qYSwk6.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Lotus\Sametime Client\Connect.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe
C:\Documents and Settings\GavzyA\My Documents\My Data\Handspring\HOTSYNC.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\GavzyA\Desktop\CLEAN-UP\VX2Finder.exe
C:\Documents and Settings\GavzyA\Desktop\CLEAN-UP\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll (file missing)
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [qYSwk6.exe] C:\documents and settings\gavzya\local settings\temp\qYSwk6.exe
O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [Sametime Connect] "C:\Program Files\Lotus\Sametime Client\Connect.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MProcessor] "C:\Program Files\\MProcessor\mprocessor.exe"
O4 - Startup: HotSync Manager.lnk = C:\Documents and Settings\GavzyA\My Documents\My Data\Handspring\HOTSYNC.EXE
O4 - Global Startup: Instant Wireless Configuration Utility.lnk = C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe
O9 - Extra button: Research (HKLM)
O16 - DPF: JT's Blocks - http://download.games.yahoo.com/game...s/y/blt1_x.cab
O16 - DPF: Sametime Meeting Room Client ST31 - http://sbursametime.cognos.com/samet...RoomClient.cab
O16 - DPF: Toki Toki Boom - http://download.games.yahoo.com/game...ts/y/vtm_x.cab
O16 - DPF: Yahoo! Klondike Solitaire - http://yog55.games.scd.yahoo.com/yog/y/ks12_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/game.../y/mjst3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potc_x.cab
O16 - DPF: Yahoo! Reversi - http://download.games.yahoo.com/game...ts/y/rt0_x.cab
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/game...s/y/ywt0_x.cab
O16 - DPF: {11B2C0D3-DFFB-11D3-9253-00500498D7E5} (ShowSetupObj5 Class) - http://invite.mshow.com/(dp5rqb55urc...ShowSetup5.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {7261EE42-318E-490A-AE8F-77649DBA1ECA} (JNILoader Control) - http://sbursametime.cognos.com/samet...TJNILoader.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...970.5980902778
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://ib.armstrong.com/ib/databases/actimage30717.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://cognos.webex.com/client/late...ex/ieatgpc.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldwinner.com/games/...ol/h2hpool.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ent.ad.cognos.com
O17 - HKLM\Software\..\Telephony: DomainName = ent.ad.cognos.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ent.ad.cognos.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ent.ad.cognos.com

Let me know what's next - and again - THANKS

Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked':

O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll (file missing)

O4 - HKLM\..\Run: [qYSwk6.exe] C:\documents and settings\gavzya\local settings\temp\qYSwk6.exe
O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

Reboot into safe mode following the instructions here & navigate to & delete the following if found:

C:\documents and settings\gavzya\local settings\temp< folder contents
C:\Program Files\AutoUpdate< folder

C:\WINDOWS\System32\dp-him.exe< file

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Reboot normally.

Please go here for Wintools removal instructions.

Post new log plz. Off to bed now so will catch up on the morrow.

Everything seems to have been cleared

THANKS AGAIN CRUNCHIE!!!!!!:mrgreen:

See You NExt TIme!!!

Stay clean & it will be only a check-up