That looks like an incomplete log?

Download CWShredder from here & run it. Select the fix button & it will fix everything related to CoolWebSearch that is stored in it's database. Close ALL windows, including Iinternet Explorer, before running CWShredder. Reboot.

To help prevent this from happening again, install the patches for the vulnerabilities that this hijacker exploits by going here for your critical updates.

Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked':

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

O2 - BHO: (no name) - {3DDA4307-BB48-42F1-D720-16550CA12D4E} - C:\WINDOWS\System32\lxtwqfu.dll

Reboot into safe mode following the instructions here & navigate to & delete the following if found:

C:\WINDOWS\System32\fbkp.exe

Reboot after doing this & post another log please. Make sure that IE is closed before scanning with HJT.

Hey thanks crunchie , I just DLd CS shredder and ran "fix " mode once it finished it didtn seem like it fixed anything.. soo i did a "scan "and i see all the cool web search stuff lurking in my comp from shredder ...heres a log from Cw shredder ---------

CWShredder v1.57.0 scan only report
Please understand that a CWShredder 'Scan only' report
might not be sufficient to troubleshoot an infected system.
You can use HijackThis for that:
http://www.merijn.org/files/hijackthis.zip
http://www.spywareinfo.com/~merijn/files/hijackthis.zip

Windows XP (5.01.2600 SP1)
Windows dir: C:\WINDOWS
Windows system dir: C:\WINDOWS\system32
AppData folder: C:\Documents and Settings\julio\Application Data
Username: julio

Found Hosts file: C:\WINDOWS\system32\drivers\etc\hosts (2 bytes, -)
Shell Registry value: HKLM\..\WinLogon [Shell] Explorer.exe
UserInit Registry value: HKLM\..\WinLogon [UserInit] C:\WINDOWS\system32\userinit.exe,
CWS.Oslogo (if value is 2) Registry value: Domains: *.coolwebsearch.com[*] dword:4
CWS.Oslogo (if value is 2) Registry value: Domains: *.coolwwwsearch.com[*] dword:4
CWS.Googlems.2 (if value is 2) Registry value: Domains: *.xxxtoolbar.com[*] dword:4
CWS.Googlems.4 (if value is 2) Registry value: Domains: *.teensguru.com[*] dword:4
Registry value: DefaultPrefix (should be http://) [] http://
Registry value: WWW Prefix (should be http://) [www] http://
Registry value: Mosaic Prefix (should be http://) [mosaic] http://
Registry value: Home Prefix (should be http://) [home] http://
Found Win.ini file: C:\WINDOWS\win.ini (734 bytes, A)
Found System.ini file: C:\WINDOWS\system.ini (435 bytes, A)

- END OF REPORT -




sorry about the incomplete log

heres my full HIJACK THIS Log ------------------------




Logfile of HijackThis v1.97.7
Scan saved at 1:54:19 PM, on 7/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\sstray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\fbkp.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myexexex.com/search.php?said=spage&qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.myexexex.com/searchbar.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myexexex.com/search.php?said=spage&qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3DDA4307-BB48-42F1-D720-16550CA12D4E} - C:\WINDOWS\System32\lxtwqfu.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Ktfnbbrm] C:\WINDOWS\System32\fbkp.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Microsoft« JavaScript« Console (HKLM)
O9 - Extra 'Tools' menuitem: JavaScript Console (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Microsoft« JavaScript« Console (HKCU)
O9 - Extra 'Tools' menuitem: JavaScript Console (HKCU)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho.../yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...940.2945833333
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab



thanks..

That version of CWShredder is ancient. It's at 1.59.1 now & does fix this infection. There is an update feature in CWShredder.

Thnks ill update it and see it gets rid of the coolweb pages.. ill be posting the Hijacklog soon..

Hey ive done every you told from the begining , got cool shredder working, but ive encountered one problem .. Everytime i turn off my computer and reboot it freezes, i have too reset it manually for 2nd time for windows to work.. what can i do and heres my HIJACK LOG ----------->>>>




Logfile of HijackThis v1.97.7
Scan saved at 12:17:08 AM, on 7/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\sstray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijack this\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Ktfnbbrm] C:\WINDOWS\System32\fbkp.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho.../yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...940.2945833333
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab

Still there:

O4 - HKCU\..\Run: [Ktfnbbrm] C:\WINDOWS\System32\fbkp.exe

Reboot into safe mode following the instructions here & navigate to & delete the following if found:

C:\WINDOWS\System32\fbkp.exe

Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked':

O4 - HKCU\..\Run: [Ktfnbbrm] C:\WINDOWS\System32\fbkp.exe

Reboot normally.

hey whats up , I deleted the " C:\WINDOWS\System32\fbkp.exe " in safe mode last time, but i dont see it agian ..

deleted and fixed " O4 - HKCU\..\Run: [Ktfnbbrm] C:\WINDOWS\System32\fbkp.exe " in HIJACK THIS too, but my comp wont reboot normal,i have to keep resetting it after the second first boot.. Whatelse can I do? heres my HIJACK LOG ---------->>>



ogfile of HijackThis v1.97.7
Scan saved at 9:25:39 PM, on 7/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\sstray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijack this\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho.../yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...940.2945833333
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab

I see nothing else wrong in your log. When did that problem start? Hopefully one of our other knowledgeable members can advise on this?