SP1, eh? No wonder she got whacked.... well, it makes it much more likely, much more.
Oh boy... where to start? Download these pgms onto a CDRW for her machine:
==Download this temp file cleaner from http://www.atribune.org/ccount/click.php?id=1
==Download Avenger from http://swandog46.geekstogo.com/avenger.zip
==Download this file to your desktop: http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe
...or from here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
Okay. You must be in an Administrator-privileged account to run this procedure...
Save ATF Cleaner to the desktop or a cleaning folder somewhere, dclick the .exe to run it, and when ATF Cleaner opens go Select all, and then Empty Selected.
Next click Firefox [if you have that browser..] at the top, Select All again, and Empty Selected again. Follow that procedure also if you have Opera.
Close ATF.
Avenger: unzip it to her desktop, leave it for the moment.
ComboFix - copy the .exe to her desktop or to a cleaning folder.
Now start hijackthis, select Scan Only, place checkmarks against all the entries listed below that still exist, and then press Fix Checked.
O2 - BHO: (no name) - {2C0E4C15-89D6-46C0-9BB3-1B2E0A103CD1} - C:\WINDOWS\SYSTEM32\driverk.dll
O2 - BHO: 0 - {4F41BCCA-8B1A-4A27-5282-3AF0868D7CD5} - C:\Program Files\MSN\quzase.dll (file missing)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: CFG32S - {7564B020-44E8-4c9b-A887-C6EC41AC67DA} - C:\WINDOWS\cfg32r.dll
O2 - BHO: (no name) - {968469a0-d61e-492e-86be-6cdbf4a8db35} - C:\WINDOWS\system32\LOGCHT.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Search - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\WINDOWS\cfg32s.dll
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu1000272.exe 61A847B5BBF72813329B385475FB01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310F3 D1DC7E4638E8323A15806F97BDE4417E70CE7C0726B954E2C2832210359926033AAC
O4 - HKLM\..\Run: [{ZN}] C:\Documents and Settings\Amanda\Desktop\TISKY002.exe CHD001
O4 - HKLM\..\Run: [SManager] smanager.7.exe
O4 - HKLM\..\Run: [System]
O4 - HKLM\..\Run: [IESet] IExplorer.dll .dbt
O4 - HKLM\..\RunServices: [IESet] IExplorer.dll .dbt
O4 - HKCU\..\Run: [xrunwin] C:\WINDOWS\svchost.exe
O4 - HKCU\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe
O4 - HKCU\..\Run: [qqmq] C:\Program Files\Common Files\qqmq\qqmqm.exe
O4 - HKCU\..\Run: [IESet] IExplorer.dll .dbt
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O16 - DPF: {2D2BEE6E-3C9A-4D58-B9EC-458EDB28D0F6} - http://www.drivecleaner.com/.freewar...eanerstart.cab
O20 - Winlogon Notify: nnnmjji - nnnmjji.dll (file missing)
O20 - Winlogon Notify: winhdn32 - C:\WINDOWS\SYSTEM32\winhdn32.dll
O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe
Next, go Start, Run, and paste this line into the run text box:
sc delete Net Agent
Good-oh, now for ComboFix- to run it dclick combofix.exe and follow the prompts to start it. When finished, it will produce a log, C:\Combofix.txt - post that log in your next reply.
A word of caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop.
Now start Avenger ; select “Input script manually” and then click the magnifying glass icon. Paste into the box as one block all the text between the lines:-
_____________________________________
Files to delete:
C:\WINDOWS\retadpu1000272.exe
C:\WINDOWS\dls0523pmw.exe
C:\WINDOWS\smanager.7.exe
C:\Program Files\Common Files\svchost.exe
C:\WINDOWS\SYSTEM32\driverk.dll
C:\WINDOWS\cfg32r.dll
C:\WINDOWS\cfg32s.dll
C:\WINDOWS\retadpu1000272.exe
C:\Documents and Settings\Amanda\Desktop\TISKY002.exe
C:\Program Files\Ipwindows\ipwins.exe
C:\WINDOWS\svchost.exe
C:\Program Files\Common Files\qqmq\qqmqm.exe
C:\WINDOWS\SYSTEM32\winhdn32.dll
C:\WINDOWS\dls0523pmw.exe
C:\WINDOWS\SYSTEM32\smanager.7.exe
C:\WINDOWS\SYSTEM32\IExplorer.dll .dbt
Folders to delete:
C:\Program Files\Ipwindows
C:\Program Files\Common Files\qqmq
_____________________________________
...and click Done, and finally the green light.
Follow promps to reboot your machine.
[The files, etc., that you asked Avenger to delete are zipped to C:\avenger\backup.zip.]
Avenger creates a log file that should open with the results of its actions. This file is located at C:\avenger.txt
Check the Avenger log; if it cannot find these two files would you please do a search for them and delete them manually:
smanager.7.exe
IExplorer.dll .dbt
[I thought they may be hiding in system32, but it was a guess as no path was indicated in the hijackthis log...]
I see old traces of Vundo also, but we'll check for that next run...
And now please rename hijackthis.exe to shesabunny.exe [I'm serious], start it and produce a new log. Post that along with the Avenger log and ComboFix logs, plus your comments please.
