Help HELP! I can't access any folders like my documents and C: drive and Control Pa..

Newbie Poster

22 posts since Aug 2007

Reputation Points: 10

Solved Threads: 0

http://www.daniweb.com/forums/thread83821.html

Hi and welcome to Daniweb forums :).

Download
SDFix
and save it to your desktop.

Please then reboot your computer in Safe Mode by doing the
following :Restart your computer
After hearing your computer beep once during startup, but before the
Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
In Safe Mode, right click the SDFix.zip folder and choose Extract
All,
Open the extracted folder and double click RunThis.bat to
start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the
registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool
will be running and removing files.
When the desktop loads the Fixtool will complete the removal and
display Finished, then press any key to end the script and load
your desktop icons.
Finally open the SDFix folder on your desktop and copy and paste the
contents of the results file Report.txt.

==

Please download VundoFix.exe
to your desktop. Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.
Please post the contents of C:\vundofix.txt and a new HijackThis log.
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above
instructions starting from "Click the Scan for Vundo button." when
VundoFix appears at reboot.

Most Valuable Poster

Moderator

20,095 posts since Feb 2004

Reputation Points: 1,142

Solved Threads: 985

Sounds like your system may be hosed. I have seen plenty of Windows going south ever since Windows 3.0. Sure XP is newer but when it system DLLs are corrupted through whatever means (malware or a errant program) then you are often left with a problem that can manifest itself as your new hobby. So what I am saying is it might be a good time to focus on Plan B and think about Prevention in the future.

I am guessing if you had a backup of the data then this would not be a problem (hint). Without the data you are going to probably need to perform a data rescue attempt, i.e. boot from Linux floppy or some other Windows Emergency disk. The Linux plan is mount the C: drive and see if you can read the folders. If so you are in luck, at least you can copy the files but it will be a tedious process. If you don't have Linux handy you can download Ubuntu or some other free version and take it from there. Or hit up one of your friends that has been bragging to you about how great Linux is.
Windows Emergency disk meanwhile is actually halfway good at fixing the common problems through a brute force approach. There is one very important caveat - if you had bothered to create one of course. At the end of the day if you lose the files it is a painful lesson to learn. As a third option, when you are really desperate you can try to run Windows Setup again and pick Repair. This will baseline all of the system DLLs and you should be able to see the folders. However it will only work if the disk structure is not compromised due to the problem. Also, plan on reinstalling your apps. You could also potentially install a separate copy of Windows XP under a different directory - but that is a long shot.

Personally I consider C: to be a volatile drive. Especially if you have Visual Studio installed, and even more if you enjoy C++. I keep my data on a separate partition, e.g. D:. I recently started keeping my MP3s on a 500GB firewire drive I picked up from buy.com for about $150 and access time is more than adequate. You might consider that as a good investment and strategy. So when the inevitable C: drive corruption occurs, at least your data will be intact. Of course you will have to reinstall the OS & apps again.

Finally depending on you expertise, if you have Symantec Ghost you can take the route of reinstalling your system from scratch, getting it back to a perfect baseline the way you want, then take a Ghost image. That way should you will have the ability to apply the image and be back to square one by installing the Ghost image. That usually takes a whole lot less time.

Good luck in you solution to this problem!

mcldev

Light Poster

31 posts since Feb 2005

Reputation Points: 10

Solved Threads: 3

Mcldev, it not really my computer, but the owner turned off backup on Norton 360 and yeah...

Crunchie i was able to get into a file for once and i did the sdfix thing here it is SDFix: Version 1.97

Run by Kyrin on Sun 12/08/2007 at 02:21 p.m.

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\DOCUME~1\Kyrin\Desktop\SDFix

Safe Mode:
Checking Services:

Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...

Normal Mode:
Checking Files:

Trojan Files Found:

C:\Program Files\Bifrost\---.exe - Deleted

Folder C:\Program Files\Bifrost - Removed

Removing Temp Files...

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.

Final Check:

Remaining Services:
------------------

Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\WINDOWS\\system32\\rk.exe"="C:\\WINDOWS\\system32\\rk.exe:*:Enabled:rk.exe"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"C:\\Program Files\\Google\\Google Talk\\googletalk.exe"="C:\\Program Files\\Google\\Google Talk\\googletalk.exe:*:Enabled:Google Talk"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Documents and Settings\\Kyrin\\Local Settings\\Temp\\Temporary Internet Files\\Content.IE5\\1OO92DWY\\incredimail_install[1].exe"="C:\\Documents and Settings\\Kyrin\\Local Settings\\Temp\\Temporary Internet Files\\Content.IE5\\1OO92DWY\\incredimail_install[1].exe:*:Enabled:IncrediMail Installer"
"C:\\Documents and Settings\\Kyrin\\My Documents\\Kyrins Stuff\\WinRAR Files\\incredimail_install.exe"="C:\\Documents and Settings\\Kyrin\\My Documents\\Kyrins Stuff\\WinRAR Files\\incredimail_install.exe:*:Enabled:IncrediMail Installer"
"C:\\Program Files\\IncrediMail\\bin\\IMApp.exe"="C:\\Program Files\\IncrediMail\\bin\\IMApp.exe:*:Enabled:IncrediMail"
"C:\\Program Files\\IncrediMail\\bin\\IncMail.exe"="C:\\Program Files\\IncrediMail\\bin\\IncMail.exe:*:Enabled:IncrediMail"
"C:\\Program Files\\IncrediMail\\bin\\ImpCnt.exe"="C:\\Program Files\\IncrediMail\\bin\\ImpCnt.exe:*:Enabled:IncrediMail"
"C:\\Program Files\\Project Snowblind\\Snowblind.MP"="C:\\Program Files\\Project Snowblind\\Snowblind.MP:*:Enabled:Project: Snowblind (PC)"
"C:\\Documents and Settings\\Kyrin\\My Documents\\bittorrent.exe"="C:\\Documents and Settings\\Kyrin\\My Documents\\bittorrent.exe:*:Enabled:BitTorrent"
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent"
"C:\\Documents and Settings\\All Users\\Documents\\Empires Dawn of the Modern World\\empires_dmw.exe"="C:\\Documents and Settings\\All Users\\Documents\\Empires Dawn of the Modern World\\empires_dmw.exe:*:Enabled:empires_dmw"
"C:\\Program Files\\Electronic Arts\\The Battle for Middle-earth (tm) II\\game.dat"="C:\\Program Files\\Electronic Arts\\The Battle for Middle-earth (tm) II\\game.dat:*:Enabled:The Battle for Middle-earth(tm) II"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\WINDOWS\\TEMP\\win523.tmp.exe"="C:\\WINDOWS\\TEMP\\win523.tmp.exe:*:Enabled:win523.tmp"
"C:\\Documents and Settings\\Kyrin\\My Documents\\Kyrins Stuff\\WinRAR Files\\utorrent(2).exe"="C:\\Documents and Settings\\Kyrin\\My Documents\\Kyrins Stuff\\WinRAR Files\\utorrent(2).exe:*:Enabled:æTorrent"
"C:\\Documents and Settings\\Kyrin\\My Documents\\Kyrins Stuff\\WinRAR Files\\utorrent(3).exe"="C:\\Documents and Settings\\Kyrin\\My Documents\\Kyrins Stuff\\WinRAR Files\\utorrent(3).exe:*:Enabled:æTorrent"
"C:\\Documents and Settings\\Kyrin\\My Documents\\LimeWire\\LimeWire.exe"="C:\\Documents and Settings\\Kyrin\\My Documents\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Documents and Settings\\Kyrin\\My Documents\\3D Max\\3dsmax.exe"="C:\\Documents and Settings\\Kyrin\\My Documents\\3D Max\\3dsmax.exe:*:Enabled:Autodesk 3ds Max 9 32-bit"
"C:\\Documents and Settings\\Kyrin\\My Documents\\The Lord of the Rings Online\\TurbineInvoker.exe"="C:\\Documents and Settings\\Kyrin\\My Documents\\The Lord of the Rings Online\\TurbineInvoker.exe:*:Enabled:TurbineInvoker"
"C:\\Documents and Settings\\Kyrin\\My Documents\\The Lord of the Rings Online\\lotroclient.exe"="C:\\Documents and Settings\\Kyrin\\My Documents\\The Lord of the Rings Online\\lotroclient.exe:*:Enabled:lotroclient"
"C:\\Documents and Settings\\Kyrin\\My Documents\\The Lord of the Rings Online\\TurbineLauncher.exe"="C:\\Documents and Settings\\Kyrin\\My Documents\\The Lord of the Rings Online\\TurbineLauncher.exe:*:Enabled:TurbineLauncher"
"C:\\Program Files\\Nodtronics\\Arcon\\Program\\arcon.exe"="C:\\Program Files\\Nodtronics\\Arcon\\Program\\arcon.exe:*:Enabled:3D Dream Home Designer"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Documents and Settings\\Kyrin\\My Documents\\Bf2142\\BF2142.exe"="C:\\Documents and Settings\\Kyrin\\My Documents\\Bf2142\\BF2142.exe:*:Enabled:Battlefield 2"
"C:\\Documents and Settings\\Kyrin\\My Documents\\Kyrins Stuff\\WinRAR Files\\utorrent.exe"="C:\\Documents and Settings\\Kyrin\\My Documents\\Kyrins Stuff\\WinRAR Files\\utorrent.exe:*:Enabled:æTorrent"
"C:\\WINDOWS\\system32\\jxahnmsh.exe"="C:\\WINDOWS\\system32\\jxa"
"C:\\WINDOWS\\system32\\caemnrir.exe"="C:\\WINDOWS\\system32\\cae"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files:
---------------

Backups Folder: - C:\DOCUME~1\Kyrin\Desktop\SDFix\backups\backups.zip

Files with Hidden Attributes:

C:\Documents and Settings\Kyrin\Favorites\Aninote.com\Desktop.ini
C:\Documents and Settings\Kyrin\Local Settings\Application Data\Microsoft\Messenger\im_a_trex_in_an_f14@hotmail.com\Sharing Folders\simmy1023@hotmail.com\Thumbs.db
C:\America Online 6.0\aolphx.exe
C:\America Online 6.0\aoltray.exe
C:\America Online 6.0\packethsvc.exe
C:\America Online 6.0\RBM.exe
C:\America Online 6.0\waol.exe
C:\America Online 6.0\COMIT\cswitch.exe
C:\WINDOWS\system32\PackethSvc.exe
C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp
C:\Documents and Settings\Cory\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u1\lock.tmp
C:\Documents and Settings\Cory\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\lock.tmp
C:\Documents and Settings\Cory\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u3\lock.tmp
C:\Documents and Settings\Cory\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\lock.tmp
C:\Documents and Settings\Kyrin\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u1\lock.tmp
C:\Documents and Settings\Kyrin\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\lock.tmp
C:\Documents and Settings\Kyrin\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u3\lock.tmp
C:\Documents and Settings\Kyrin\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\lock.tmp
C:\Documents and Settings\Sara\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u1\lock.tmp
C:\Documents and Settings\Sara\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\lock.tmp
C:\Documents and Settings\Sara\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u3\lock.tmp
C:\Documents and Settings\Sara\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\lock.tmp
C:\WINDOWS\system32\dcbeg.tmp
C:\WINDOWS\system32\gfhkj.tmp
C:\WINDOWS\system32\gjllm.tmp
C:\WINDOWS\system32\kbidwomp.tmp
C:\WINDOWS\system32\mnnmp.tmp
C:\WINDOWS\system32\oqtwa.tmp
C:\WINDOWS\system32\rvvdlbds.tmp
C:\WINDOWS\system32\ycbeg.tmp

Finished

Newbie Poster

22 posts since Aug 2007

Reputation Points: 10

Solved Threads: 0

ok i ran vundofix but nothing was found and i still can't get into my files

Newbie Poster

22 posts since Aug 2007

Reputation Points: 10

Solved Threads: 0

if i could just get into the control panel and turn DEP off..

Newbie Poster

22 posts since Aug 2007

Reputation Points: 10

Solved Threads: 0

Please post the contents of C:\vundofix.txt and a new HijackThis log.

If you followall my instructions, perhaps I can help further :).

Most Valuable Poster

Moderator

20,095 posts since Feb 2004

Reputation Points: 1,142

Solved Threads: 985

yea! i forgot! the hijackthislog:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 3:06:59 p.m., on 12/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\PackethSvc.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\E_S00RP2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Documents and Settings\All Users\daemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Kyrin\Desktop\HiJackThis_v2.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ig?hl=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {074277C8-B5FA-461D-8E0E-A9344CB9A260} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: (no name) - {5232C53B-A4B3-CE2F-FB09-029227E0B969} - C:\Program Files\Pouhhwfx\ulcqvvrx.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: GLN - {B4E7CAAB-6535-4243-99BD-F12350B584A2} - C:\WINDOWS\system32\gln.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-nz\msntb.dll
O2 - BHO: (no name) - {CB6FCCE2-B517-4F66-BE31-36F8F7B4589D} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: xtramsn - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-nz\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX510] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3K2.EXE /P24 "EPSON Stylus Photo RX510" /O5 "LPT1:" /M "Stylus Photo RX510"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Documents and Settings\All Users\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=0
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinFlyer32.dll] "rundll32.exe" C:\WINDOWS\system32\WinFlyer32.dll,Run
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [uxgpcpix] rundll32.exe "C:\Program Files\pstgdile\dqzwdote.dll",Init
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZN
O8 - Extra context menu item: Add to &Windows Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O16 - DPF: {03B39B10-9AB9-4DBB-8189-7F76E0CE5F3F} (FavImport Class) - https://favorites.live.com/cab/ImportAx.cab?v=13,0,0831,02
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://kyrincat.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1123
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9D0033ED-72BA-45E2-88E9-343FF67E7F2B}: NameServer = 202.27.158.40,202.27.156.72
O20 - Winlogon Notify: fffdcffe - C:\WINDOWS\system32\fffdcffe.dll
O20 - Winlogon Notify: gebcd - C:\WINDOWS\
O20 - Winlogon Notify: winjyg32 - C:\WINDOWS\SYSTEM32\winjyg32.dll
O20 - Winlogon Notify: winrkq32 - winrkq32.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EPSON V3 Service2(02) (EPSON_PM_RPCV2_02) - SEIKO EPSON CORPORATION - C:\WINDOWS\system32\E_S00RP2.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Documents and Settings\Kyrin\My Documents\3D Max\mentalray\satellite\raysat_3dsmax9_32server.exe (file missing)
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\system32\PackethSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe (file missing)
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe (file missing)

--
End of file - 12808 bytes

Newbie Poster

22 posts since Aug 2007

Reputation Points: 10

Solved Threads: 0

ok i had to use that run program in the start section to get this:

VundoFix V6.5.7

Checking Java version...

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.9
Old versions of java are exploitable and should be removed.

Scan started at 5:54:28 p.m. 11/08/2007

Listing files found while scanning....

C:\windows\system32\auleqvyc.dll
C:\windows\system32\biomvnur.ini
C:\windows\system32\bioqxisa.dll
C:\windows\system32\bthyelhm.dll
C:\windows\system32\crlbuslx.dll
C:\windows\system32\dhlcruix.dll
C:\windows\system32\eoqcqmmf.ini
C:\windows\system32\eusrgtsu.ini
C:\windows\system32\fmmqcqoe.dll
C:\windows\system32\glroajgh.dll
C:\windows\system32\kuddxdmf.dll
C:\windows\system32\ogdglkmk.dll
C:\windows\system32\oyqmmxbh.dll
C:\WINDOWS\system32\pmnnm.dll
C:\windows\system32\runvmoib.dll
C:\windows\system32\swdlvmwt.dll
C:\windows\system32\trvswbkw.dll
C:\windows\system32\twmvldws.ini
C:\WINDOWS\system32\ustgrsue.dll
C:\WINDOWS\system32\vrxedxto.dll
C:\windows\system32\wkbwsvrt.ini
C:\WINDOWS\system32\xhuvoblj.dll
C:\windows\system32\xiurclhd.ini
C:\windows\system32\xlsublrc.ini

Beginning removal...

Attempting to delete C:\windows\system32\auleqvyc.dll
C:\windows\system32\auleqvyc.dll Has been deleted!

Attempting to delete C:\windows\system32\biomvnur.ini
C:\windows\system32\biomvnur.ini Has been deleted!

Attempting to delete C:\windows\system32\bioqxisa.dll
C:\windows\system32\bioqxisa.dll Has been deleted!

Attempting to delete C:\windows\system32\bthyelhm.dll
C:\windows\system32\bthyelhm.dll Has been deleted!

Attempting to delete C:\windows\system32\crlbuslx.dll
C:\windows\system32\crlbuslx.dll Has been deleted!

Attempting to delete C:\windows\system32\dhlcruix.dll
C:\windows\system32\dhlcruix.dll Has been deleted!

Attempting to delete C:\windows\system32\eoqcqmmf.ini
C:\windows\system32\eoqcqmmf.ini Has been deleted!

Attempting to delete C:\windows\system32\eusrgtsu.ini
C:\windows\system32\eusrgtsu.ini Has been deleted!

Attempting to delete C:\windows\system32\fmmqcqoe.dll
C:\windows\system32\fmmqcqoe.dll Has been deleted!

Attempting to delete C:\windows\system32\glroajgh.dll
C:\windows\system32\glroajgh.dll Has been deleted!

Attempting to delete C:\windows\system32\kuddxdmf.dll
C:\windows\system32\kuddxdmf.dll Has been deleted!

Attempting to delete C:\windows\system32\ogdglkmk.dll
C:\windows\system32\ogdglkmk.dll Has been deleted!

Attempting to delete C:\windows\system32\oyqmmxbh.dll
C:\windows\system32\oyqmmxbh.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\pmnnm.dll
C:\WINDOWS\system32\pmnnm.dll Has been deleted!

Attempting to delete C:\windows\system32\runvmoib.dll
C:\windows\system32\runvmoib.dll Has been deleted!

Attempting to delete C:\windows\system32\swdlvmwt.dll
C:\windows\system32\swdlvmwt.dll Has been deleted!

Attempting to delete C:\windows\system32\trvswbkw.dll
C:\windows\system32\trvswbkw.dll Has been deleted!

Attempting to delete C:\windows\system32\twmvldws.ini
C:\windows\system32\twmvldws.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\ustgrsue.dll
C:\WINDOWS\system32\ustgrsue.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\vrxedxto.dll
C:\WINDOWS\system32\vrxedxto.dll Has been deleted!

Attempting to delete C:\windows\system32\wkbwsvrt.ini
C:\windows\system32\wkbwsvrt.ini Has been deleted!

Attempting to delete C:\windows\system32\xiurclhd.ini
C:\windows\system32\xiurclhd.ini Has been deleted!

Attempting to delete C:\windows\system32\xlsublrc.ini
C:\windows\system32\xlsublrc.ini Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.5.7

Checking Java version...

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.9
Old versions of java are exploitable and should be removed.

Scan started at 6:25:29 p.m. 11/08/2007

Listing files found while scanning....

No infected files were found.

VundoFix V6.5.7

Checking Java version...

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.9
Old versions of java are exploitable and should be removed.

Scan started at 6:37:22 p.m. 11/08/2007

Listing files found while scanning....

No infected files were found.

Beginning removal...

VundoFix V6.5.7

Checking Java version...

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.9
Old versions of java are exploitable and should be removed.

Scan started at 10:35:34 a.m. 12/08/2007

Listing files found while scanning....

No infected files were found.

VundoFix V6.5.7

Checking Java version...

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.9
Old versions of java are exploitable and should be removed.

Scan started at 2:55:14 p.m. 12/08/2007

Listing files found while scanning....

No infected files were found.

Newbie Poster

22 posts since Aug 2007

Reputation Points: 10

Solved Threads: 0

oh if this is of any help to anyone trying to help me this is in the DEP file included in error report:

C:\DOCUME~1\Kyrin\LOCALS~1\Temp\WER0919.dir00\explorer.exe.mdmp
C:\DOCUME~1\Kyrin\LOCALS~1\Temp\WER0919.dir00\appcompat.txt

Newbie Poster

22 posts since Aug 2007

Reputation Points: 10

Solved Threads: 0

Hi and welcome to Daniweb forums :).

http://www.daniweb.com/forums/thread83821.html

Need you to do the above please. You said that Vundo found no files, but the log you posted says different? This is why we request logs :D.

Go toAdd/Remove programs and uninstall the following, if present:

MyWebSearch

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Scan with HijackThis and then place a check next to all the following, if present:

O2 - BHO: (no name) - {074277C8-B5FA-461D-8E0E-A9344CB9A260} - (no file)
O2 - BHO: (no name) - {5232C53B-A4B3-CE2F-FB09-029227E0B969} - C:\Program Files\Pouhhwfx\ulcqvvrx.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: GLN - {B4E7CAAB-6535-4243-99BD-F12350B584A2} - C:\WINDOWS\system32\gln.dll
O2 - BHO: (no name) - {CB6FCCE2-B517-4F66-BE31-36F8F7B4589D} - (no file)

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=0
O4 - HKLM\..\Run: [WinFlyer32.dll] "rundll32.exe" C:\WINDOWS\system32\WinFlyer32.dll,Run
O4 - HKLM\..\Run: [uxgpcpix] rundll32.exe "C:\Program Files\pstgdile\dqzwdote.dll",Init
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?

O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZN

O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/Yazzl...cab?refid=1123

O20 - Winlogon Notify: fffdcffe - C:\WINDOWS\system32\fffdcffe.dll
O20 - Winlogon Notify: gebcd - C:\WINDOWS\
O20 - Winlogon Notify: winjyg32 - C:\WINDOWS\SYSTEM32\winjyg32.dll
O20 - Winlogon Notify: winrkq32 - winrkq32.dll (file missing)

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster . If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

Note: Remember to regularly check for updates.

===============

1. Please download The Avenger by Swandog46 to your Desktop.Click on Avenger.zip to open the file
Extract avenger.exe to your desktop

2. Copy all the text (including the 'Files to delete') contained in the code box below to your clipboard by highlighting it and pressing Ctrl+C:

Files to delete:
C:\WINDOWS\system32\gln.dll
C:\WINDOWS\system32\WinFlyer32.dll
C:\WINDOWS\system32\fffdcffe.dll
C:\WINDOWS\SYSTEM32\winjyg32.dll
Folders to delete:
C:\Program Files\Pouhhwfx
C:\Program Files\pstgdile
C:\PROGRA~1\MYWEBS~1

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop. Under "Script file to execute" choose "Input Script Manually".
Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
Paste the text copied to clipboard into this window by pressing (Ctrl+V).
Click Done
Now click on the Green Light to begin execution of the script
Answer "Yes" twice when prompted.
4. The Avenger will automatically do the following:It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please copy/paste the content of c:\avenger.txt into your reply along with a fresh HJT log by using Add/Reply

Most Valuable Poster

Moderator

20,095 posts since Feb 2004

Reputation Points: 1,142

Solved Threads: 985

ummm alright but one thing! how do i get to add/remove programs without going into control panel??

Newbie Poster

22 posts since Aug 2007

Reputation Points: 10

Solved Threads: 0

Logfile of The Avenger version 1, by Swandog46
Running from registry key:
\Registry\Machine\System\CurrentControlSet\Services\ocaliqal

*******************

Script file located at: \??\C:\Program Files\vchnnlcl.txt
Script file opened successfully.

Script file read successfully

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

File C:\WINDOWS\system32\gln.dll not found!
Deletion of file C:\WINDOWS\system32\gln.dll failed!

Could not process line:
C:\WINDOWS\system32\gln.dll
Status: 0xc0000034

File C:\WINDOWS\system32\WinFlyer32.dll deleted successfully.
File C:\WINDOWS\system32\fffdcffe.dll deleted successfully.
File C:\WINDOWS\SYSTEM32\winjyg32.dll deleted successfully.
Folder C:\Program Files\Pouhhwfx deleted successfully.
Folder C:\Program Files\pstgdile deleted successfully.

Folder C:\PROGRA~1\MYWEBS~1 not found!
Deletion of folder C:\PROGRA~1\MYWEBS~1 failed!

Could not process line:
C:\PROGRA~1\MYWEBS~1
Status: 0xc0000034

Completed script processing.

*******************

Finished! Terminate.

Newbie Poster

22 posts since Aug 2007

Reputation Points: 10

Solved Threads: 0

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:17:45 p.m., on 12/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\PackethSvc.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\E_S00RP2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\OneStepSearch\onestep.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Documents and Settings\All Users\daemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\windows\system32\rlvknlg.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Save\Save.exe
C:\Program Files\OneStepSearch\onestep.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\Kyrin\Desktop\HiJackThis.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ig?hl=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-nz\msntb.dll
O3 - Toolbar: xtramsn - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-nz\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX510] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3K2.EXE /P24 "EPSON Stylus Photo RX510" /O5 "LPT1:" /M "Stylus Photo RX510"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Documents and Settings\All Users\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [RelevantKnowledge] c:\windows\system32\rlvknlg.exe -boot
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WhenUSave] "C:\Program Files\Save\Save.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: Add to &Windows Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O16 - DPF: {03B39B10-9AB9-4DBB-8189-7F76E0CE5F3F} (FavImport Class) - https://favorites.live.com/cab/ImportAx.cab?v=13,0,0831,02
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://kyrincat.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9D0033ED-72BA-45E2-88E9-343FF67E7F2B}: NameServer = 202.27.158.40,202.27.156.72
O20 - Winlogon Notify: fffdcffe - C:\WINDOWS\system32\fffdcffe.dll (file missing)
O20 - Winlogon Notify: winjyg32 - winjyg32.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EPSON V3 Service2(02) (EPSON_PM_RPCV2_02) - SEIKO EPSON CORPORATION - C:\WINDOWS\system32\E_S00RP2.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Documents and Settings\Kyrin\My Documents\3D Max\mentalray\satellite\raysat_3dsmax9_32server.exe (file missing)
O23 - Service: OneStep Search Service - OneStepSearch.net, Inc. - C:\Program Files\OneStepSearch\onestep.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\system32\PackethSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe (file missing)
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe (file missing)

--
End of file - 11564 bytes

Newbie Poster

22 posts since Aug 2007

Reputation Points: 10

Solved Threads: 0

Can you please do the following.

===============

Go to Add/Remove programs and uninstall the following, if present:

Marketscore
WhenUSave

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\windows\system32\rlvknlg.exe
C:\Program Files\Save\Save.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Scan with HijackThis and then place a check next to all the following, if present:

O4 - HKLM\..\Run: [RelevantKnowledge] c:\windows\system32\rlvknlg.exe -boot
O4 - HKCU\..\Run: [WhenUSave] "C:\Program Files\Save\Save.exe"

O20 - Winlogon Notify: fffdcffe - C:\WINDOWS\system32\fffdcffe.dll (file missing)
O20 - Winlogon Notify: winjyg32 - winjyg32.dll (file missing)

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

folders...

C:\Program Files\Save

files...

C:\windows\system32\rlvknlg.exe

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following: Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear.
Select the first option to run Windows in Safe Mode hit enter.

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

Most Valuable Poster

Moderator

20,095 posts since Feb 2004

Reputation Points: 1,142

Solved Threads: 985

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:54:04 p.m., on 12/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\PackethSvc.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\E_S00RP2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\OneStepSearch\onestep.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\OneStepSearch\onestep.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Documents and Settings\All Users\daemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Kyrin\My Documents\Kyrins Stuff\WinRAR Files\utorrent.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\windows\system32\rlvknlg.exe
C:\Documents and Settings\Kyrin\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ig?hl=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-nz\msntb.dll
O3 - Toolbar: xtramsn - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-nz\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX510] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3K2.EXE /P24 "EPSON Stylus Photo RX510" /O5 "LPT1:" /M "Stylus Photo RX510"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Documents and Settings\All Users\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [RelevantKnowledge] C:\windows\system32\rlvknlg.exe -boot
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: Add to &Windows Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O10 - Unknown file in Winsock LSP: xfire_lsp_9028.dll
O16 - DPF: {03B39B10-9AB9-4DBB-8189-7F76E0CE5F3F} (FavImport Class) - https://favorites.live.com/cab/ImportAx.cab?v=13,0,0831,02
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://kyrincat.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9D0033ED-72BA-45E2-88E9-343FF67E7F2B}: NameServer = 202.27.158.40,202.27.156.72
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EPSON V3 Service2(02) (EPSON_PM_RPCV2_02) - SEIKO EPSON CORPORATION - C:\WINDOWS\system32\E_S00RP2.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Documents and Settings\Kyrin\My Documents\3D Max\mentalray\satellite\raysat_3dsmax9_32server.exe (file missing)
O23 - Service: OneStep Search Service - OneStepSearch.net, Inc. - C:\Program Files\OneStepSearch\onestep.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\system32\PackethSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe (file missing)
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe (file missing)

--
End of file - 11454 bytes

Newbie Poster

22 posts since Aug 2007

Reputation Points: 10

Solved Threads: 0

can't seem to get rid of rlvknlg.exe... umm my pc is working fine now even before that last post of yours hanks heaps

Newbie Poster

22 posts since Aug 2007

Reputation Points: 10

Solved Threads: 0

You have gone back to the Beta version of hijackthis. Please remove it from your PC.

===============

Go to Add/Remove programs and uninstall the following, if present:

Marketscore

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\windows\system32\rlvknlg.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Scan with HijackThis and then place a check next to all the following, if present:

O4 - HKLM\..\Run: [RelevantKnowledge] C:\windows\system32\rlvknlg.exe -boot

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Run The Avenger again as per my previous instructions and enter this file to remove;

Files to delete:

C:\windows\system32\rlvknlg.exe

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

Most Valuable Poster

Moderator

20,095 posts since Feb 2004

Reputation Points: 1,142

Solved Threads: 985

u try using McAfee sdat5096 and see can or not i am now using it.

bestupid

Newbie Poster

9 posts since Aug 2007

Reputation Points: 10

Solved Threads: 1

u try using McAfee sdat5096 and see can or not i am now using it.

You get this same infection and see can McAfee fix it. I think not :D.