My Computer not responding

[mwredt]

Links in My Computer are not working. I open My Computer, then click on Control Panel, then when I click on any icon in Control Panel such as Add/Remove Programs the hour glass comes on but then nothing happens. The hour glass stays there forever. When I press Ctrl/Alt/Del, it brings up the Windows Task Manager window showing as task My Computer and status is Not Responding.
Why isn't My Computer responding? This is a computer i built that has an Asus A7V600 motherboard, an AMD 2800+ CPU, Windows XP Pro operating system, a LiteOn DVD rewriteable drive, a 120 GB WD hard drive, 512 MB of Kingston memory.
Can anyone help me with this?

[mikeandike22]

do a virus scan and then post a hijackthis log here.

[mwredt]

do a virus scan and then post a hijackthis log here.

I don't know what a hijackthis log is but I ran a virus scan and detected no viruses.

[mikeandike22]

http://www.spychecker.com/program/hijackthis.html
goto that link hit download save it then open up the file hit scan then save log and save as .txt file and open it and copy what the document says to this post.

[mwredt]

http://www.spychecker.com/program/hijackthis.html
goto that link hit download save it then open up the file hit scan then save log and save as .txt file and open it and copy what the document says to this post.

Sorry it took me so long to reply. Here is the text file that hijackthis made:

Logfile of HijackThis v1.97.7
Scan saved at 3:22:16 AM, on 9/3/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\AdSubtract\adsub.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\Program Files\Trend Micro\PC-cillin 2002\WebTrap.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Marion Charles Wredt\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alltel.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=AdSubtract:4444
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - Global Startup: AdSubtract.lnk = C:\Program Files\AdSubtract\adsub.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

Does this help with my problem?

[Catweazle]

All Hijackthis logs are to be posted in the Security forum section please.

Topic moved.

[deonnanicole]

Also update your hijackthis to version 1.98.2. :)