Hi TCBW

I'm willing to try anything! How do I go about re-installing after removing? I have symantecs on an annual subscription and don't want to have to pay again when I reinstall. Will it remain on my pc but inactive or do I need to go back to the symantec site and start again ?

Thanks
Joanna

Joanna,

I must send you a thousand apologies for not getting back to you as planned. I was out of the office on Monday with an emergency, and I have been out of town at a conference until now. I will try and get up to speed again on your issue, and maybe we can find an answer... I will be in the office tomorrow, so be on the lookout for me. TCBW is on to something with the AV. Let me know what AV you are running, and also what your firewall settings are......we will look at it tomorrow!!

Hi TCBW & itdupuis

Great news ! I uninstalled symantec (I had an updated download ready to go but couldn't install to to a windows installer fax error), fixed my fax error, installed the updated AV and now Java and Flash are working!

THANKS SO MUCH FOR YOUR HELP !!!!!

Well, good thing tcbw came along to head you in the right direction! The issue I had with my antivirus on those computers were that they were outdated. After an update, they worked fine. Congrats on your solved issue!!

Yes I think mine was out of date too. I had no idea AV could disrupt java and flash?!

Thanks again

Unfortunately AV's tend to mess with quite a bit of stuff. File sharing, program access, etc...can all be hindered. It seems as though they sometimes have a mind of their own! Anyway, good day to you, and enjoy your functioning java and flash!

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