Hi southerngirl18, welcome to Daniweb
1. What exact type of connection do you have (dial-up, cable, DSL)?
2. If it's cable or DSL, do you connect directly to the modem, or do you go through a router or switch first?
3. If you're running any firewall software, disable it completely.
4. Some tests:
1. Open your Internet Options control panel, click on the Connections tab, and then on the "LAN Settings" button. In the LAN settings window, make sure none of the proxy-related boxes are checked, and also try toggling the status of the "automatically detect settings" box.
2. Open Internet Explorer and see if you can reach Google and/or Yahoo by their IP addresses as opposed to their URL. In IE's address/location bar, type in the following locations one at a time and tell us what happens:
http://66.102.7.147
http://66.94.230.37
3. Click on the "Run..." option in your Start menu. In the "Open:" box of the resulting window, type "cmd" (omit the quotes) and hit Enter. This will bring up a DOS window
- At the DOS prompt, type the following commands, hit Enter after each, and tell us the exact results:
ping 127.0.0.1
ping 66.102.7.147
ping
www.google.com
- Again at the DOS prompt, type the following command, hit Enter, and post the information returned by the command:
ipconfig /all
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