What version of Windows are you using? When you're logged into the other account, is there any access to the Internet at all? Are there any firewall, etc. programs set up for one account and not the other?

i am using windows XP and i recently had a firewall installed but i then deleted all the programs files and regestry entries i did it this way because the program would not show up on the add remove programs thing in the controll panel.

it is not only internet explorer that isnt working its everything that needs to conect to the internet

Golly gee whiz ... manually deleting any program (especially one such as a firewall) could cause a whole slew of problems! Are you sure you caught everything? What sorta program wouldn't appear in Add/Remove programs? Did this problem start happening right after you uninstalled the firewall? Perhaps it is still trying to load part of it at startup? Check the startup tab of msconfig (run menu, then "msconfig") to look for any remnants. This might be the reason why it works for one user and not another on your system.

do system restore back to bsfore you deleted the program

well i tried to go into my system restore but the only date that it would let me restore to was yesterday. So i dont know what else to do and i did everything you said and it still doesnt work

try start/run/ sfc /scannow
note the space between sfc and /

alright i did that and it says it was cheking the windows files or whatever and it did that and then it closed and it didnt do anything

i really have to thank you guys for trying to help me out here