Hi Chris,
Many thanks for your prompt reply. I did not want to put the full story in my original thread as I thought it would sound too complicated. The computer belongs to my brother-in-law. He was thinking of selling it and paid PC World £50 to clean his hard drive. He then decided not to sell and is now on a Computer Course and needs to use Word. It is Millenium ME setup and he didn't realise just how drastic 'cleaning the hard drive' was!! I have been able to download all his drivers for scanner, printer and everything else and all is up and running.
I had 2 discs for Microsoft Premium and installed these with no bother, but it was when I went to open Word I got the CD no installation screen. I remembered I also had another 2 discs for Microsoft Office 2000 Premium which had a CD No so I uninstalled the first 2 discs and reinstalled using the 2nd set. As I put each disc in I was presented with the screen asking for the CD No. I put this in and was then able to go forward with the installation. Great, I thought! But again when I tried to go into Word I was getting the CD No screen again and when I put the number in again it was telling me it was an invalid No. All other applications included in Microsoft 2000 are working perfectly. My brother-in-law has lost all discs for his computer so there is no Works disc which would probably have Word on it. I am going to have another go in the middle of the week using the guide explained in Start, Run etc and hopefully this will clear it. I was wondering if there was any way I could isolate Word and instal it as a separate thing?
Many thanks
Mary (Scotland)
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