When people experience problems and post them on TechTalkForums, they often have a hard time describing the
entire situation. Including information about basic things is very important; nothing about your computer can be assumed.
Information that should
always be include in a post:- Your Operating System Version and its patch level (e.g. Windows XP Service Pack 1) This can be found (on Windows machines) by going to the Control Panel -> System (under the General Tab).
- The Make and Model of your machine (if it isn't a custom-built pc)
- The last few programs that you've installed
- How you got to your problem (what did you do to create the problem?)
- Does the problem occur every time? Is it intermittant
Unsolved 
