I am having problems with my computer i would be really grateful if someone could help!
I had Windows XP on my computer but found that updating my windows did not allow me to use some of my programs that I had when having Windows 98. To solve this problem I uninstalled Windows XP and because the previous version (Windows 98) was there I was able to use the computer as usual as it was back to its previous state. However a day later when I switched on the computer the mouse and keyboard worked fine for the first few seconds after Window 98 had loaded up however after that it had just froze! With the mouse and keyboard not working i'm not sure what to do and now face quite a dilemma. :cry:
I have already tried going into windows through safe mode and there the mouse and keyboard seems to work fine but as I am in safe mode I am unable to access everything I want! Does anyone have any ideas to what might be causing the problem and what I can do??? :rolleyes:
Thanks!
All kinds of suggestions come to mind:
1) At Windows Startup, try pressing and holding the "Shift" key. On some versions of Windows, it ignores the items in the startup menu.
2) Get in to safe mode, go to Control Panel> System and look for hardware conflicts. Fix those somehow. (I had to remove a sound card, uninstall all the drivers and insert it again to fix my Windows problem tonite.)
3) You may want to look in the registry at the "run" keys and see if there's something starting there that shouldn't be.
All kinds of suggestions come to mind:
1) At Windows Startup, try pressing and holding the "Shift" key. On some versions of Windows, it ignores the items in the startup menu.
2) Get in to safe mode, go to Control Panel> System and look for hardware conflicts. Fix those somehow. (I had to remove a sound card, uninstall all the drivers and insert it again to fix my Windows problem tonite.)
3) You may want to look in the registry at the "run" keys and see if there's something starting there that shouldn't be.
Ive tried holding the shift key - doesnt work and i've also gone into safe mode and there doesn't seem to be any hardware conflicts! and I don't know how to go to the registry! So any more suggestions???
You probably wouldn't have seen much (if anything) directly relating to the mouse or keyboard in the registry entries- what Puckdropper was alluding to is that there might be some other program/process automatically starting when Windows starts which is contributing to or causing the problems. The "Run" entries in the registry are what control the auto-loading of such programs.
"i've also gone into safe mode and there doesn't seem to be any hardware conflicts..."
Meaning that there are no yellow "exclamation point" symbols or red "X"s next to any of the devices, yes? If the mouse and keyboard work in safe mode and Device Manager indicates no hardware problems, you almost certainly have a software conflict.
"To solve this problem I uninstalled Windows XP and because the previous version (Windows 98) was there I was able to use the computer as usual as it was back to its previous state."
The upgrade/downgrade process might not have gone as flawlessly as it might have appeared. I hate to suggest this, but do you have the option of backing up your data and reinstaling Win 98 from scratch? Considering that none of us can sit down in front of your computer and get a first-hand look at what's going on, that might be the less time-consuming way to go.
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