Hey - recently I've been having some problems with this new laptop which is running xp professional. The first thing I noticed was that internet explorer stopped running - I would double click it and absolutely nothing happened at all. I've tried checking all the settings in internet options, scanned for spyware and adware with Search & Destroy and Ad-Aware, checked for viruses with a free Panda trial thing and AVG Antivirus. Panda DID detect Sasser I think, and removed it - my AVG hadn't detected it, even though when I downloaded a file by mistake, it told me the file was infected with a virus and I should scan my system.. I did and it found nothing. I'm guessing that's the one Panda found though.
But Internet Explorer just won't run at all - I've gone to the task manager to look at the processes, and it doesn't appear on the list of processes when I try and open it - or iexplorer.exe pops up on the processes for a milisecond and then disappears before the program opens. I have no idea why it's happening, but someone sent me Mozilla Firefox which works..I'd just like IE to work too.
But now I have a 2nd problem.. the last three nights, when I've shut down my computer in the way I always do, it turns off .. and then spontaenously restarts a few seconds after it's switched off!! So I have to turn it off by holding down the power button. I have no idea why these two things are happening but I'd really like some information/help!