Try this:
Note:All solutions require that you be logged in as Administrator or as a user that is an Administrator.
Solution 1: Set the proper permissions on the folder in question
-- Windows 2000:
1. Double click on My Computer.
1. Right click on theparent folder contained within the error and select Properties. For example: If the error said "Error 1317... C:\Documents and Settings\All Users\Application Data\bla bla", then right click on Application Data and select Properties.
2. Select the Security tab.
3. Make certian that Administrators is listed and permissions for security is set to full control.
-- Windows XP Home:
1. Reboot into safe mode
a. Restart Windows.
b. Press F8 before Windows starts, when you see a message such as "For Advanced Startup Options . . . ."
c. Select Safe Mode from the list of startup options.
d. "Safe Mode" should appear in each corner of the desktop.
-- If "Safe Mode" doesn't appear in each corner of the desktop, then repeat steps 6-8.
-- If "Safe Mode" does appear in each corner of the desktop, then log in as administrator of the local machine.
e. If a dialog box indicates that Windows is running in Safe Mode, then click OK.
2. Choose Start > My Computer.
3. Choose Tools > Folder Options, and then click the View tab.
4. In the Advanced Settings, deselect Use Simple File Sharing (Recommended), and click OK.
5. Right click on theparent folder contained within the error and select Properties. Example: If the error said "Error 1317... C:\Documents and Settings\All Users\Application Data\bla bla\", then right click on Application Data and select Properties.
6. Select the Securiy tab.
7. Make certian that Administrators is listed and permissions for security is set to full control.
-- Windows XP Professional:
1. Choose Start > My Computer.
2. Choose Tools > Folder Options, and then click the View tab.
3. In the Advanced Settings, deselect Use Simple File Sharing (Recommended), and click OK.
4. Right click on theparent folder contained within the error and select Properties. Example: If the error said "Error 1317... C:\Documents and Settings\All Users\Application Data\bla bla\" right click on Application Data and select Properties.
5. Select the Securiy tab.
6. Make certian that Administrators is listed and permissions for security is set to full control.
Solution 2: Set the proper permissions on the folder in question using the command line
1. Choose Start > Run, and then type cmd in the Open box. Click OK.
2. Use the following commands; include quotation marks and press Return at the end of each line (also make sure to enter spaces between /T, /E, /C and /G in the third line):
c:
cd "\[parent of the directory contained within the error]"
cacls "All Users" /T /E /C /G administrators:F
exit
Background Information
Error 1317 is a Windows Installer error that indicates the Windows installer could not create a directory where indicated.
