Windows XP SP2 Freezes

[Mangonel]

As the title suggests, XP freezes seemingly randomly. One time it froze a few seconds after logging into my XP account. Other times its frozen with the screen saver up, and most recently it froze while web surfing with firefox. After the latest freeze when I rebooted 3 command prompt windows showed up apparently blank and immediately closed themselves.

So does anyone know some steps to isolate the problem so that I can try to fix it?

Thanks in advance.

[caperjack]

link in my signature has links to spybot and adaware ,download and run them first to remove any shi-t on the computer .

[bobbyraw]

sounnd to me like an infection indeed. after cleaning let us know if this still happens

[Mangonel]

I have the most updated Spybot thats been run and is clean, I'm getting the AdAware from your sig and I'll run that too.

[caperjack]

i also suggest CCleaner ,to remove all files/programs in temp folders ,and temp internet files .
www.ccleaner.com

[Mangonel]

I used that CCleaner, that got a lot of crap. AdAware found 11critical things I had it fix the rest were cookies, I ran a second full scan and its clean. I'll repost if I have anymore freezing problems.

[Mangonel]

The freezing problem is still here, I would also like to add that at startup there appears to be a chance that my comp will freeze right before it starts to load windows. As in the loading splash screen never comes up or fades in partially before freezing. This startup freezing seems to happen most frequently when using the reset button after my comp has frozen.

[Mangonel]

If there is anymore information you guys need to try know whats going on say so, cause this is really annoying.

[caperjack]

i suggest hijackthis and post a scan log at the spyware forum .here.
http://www.daniweb.com/forums/forum64.html

[Mangonel]

The log file from hijackthis is as follows:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:42:20 AM, on 2/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\nvraidservice.exe
C:\Program Files\CyberLink\PowerCinema\PCMService.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\common files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Paul\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newrock933.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
O3 - Toolbar: (no name) - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\CyberLink\PowerCinema\PCMService.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\IGN\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\BitTorrent_DNA\dna.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: http://asia.msi.com.tw
O15 - Trusted Zone: http://global.msi.com.tw
O15 - Trusted Zone: http://www.msi.com.tw
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

--
End of file - 8580 bytes

Hope that helps.

[Nick Evan]

This startup freezing seems to happen most frequently when using the reset button after my comp has frozen.

This sounds to me like something is overheating. When you reset right after the PC freezes, the PC is still 'hot'., so the change of crashing increases.
Try running something that takes up a lot of resources, like a game or something. Does it crash more often?
Do all your fans still run? Try cleaning your PC, remove all the dust from fans.
Did you add hardware recently?

Niek

[Mangonel]

The only recent hardware is 7950GT, thats been installed and doing find for 4+ months and has the latest drivers, running resource intensive applications like games, supreme commander/ team fortress 2 etc do not seem to increase the likelihood of freezing.

I don't think its overheating because this morning it froze right at loading windows. (as the splash tries to fade in)

As far as dust goes the comp is clean, all fans work.

[bobbyraw]

what anti virus program are you running. download everest and it will tell your Pc temp and post them here

[Mangonel]

Avast is my anti-virus I have the old Everest Home Edition that I don't think they have anymore.

The gpu usually idles at ~60-64c and it has frozen during those times. CPU mid 30's and Mobo low 40's

[bobbyraw]

do you have encryption or compression on the hard drive....turn off if you do. Also run chkdsk /f let the pc reboot and run the check. then try to install again. I suggest you try downloading the Sp again or just get it straight from the Microsoft update page

[Mangonel]

do you have encryption or compression on the hard drive....turn off if you do. Also run chkdsk /f let the pc reboot and run the check. then try to install again. I suggest you try downloading the Sp again or just get it straight from the Microsoft update page

Try to install what? I've recently run chkdsk /f /r it came clean, and if you mean reinstall SP2 for XP I suppose I could try that. Also I don't know how to check for encryption/compression on my HDD.