Yellow Exclamation next to AC97 Audio Device (No Sound!)

[cevans]

I have reformated my hardrive and installed Windows XP on it. Unfortunatly I still have NO sound on my computer!

My onboard audio device (C-Media AC97 Audio Device) has a yellow exclamation mark next to it in Device Manager. When I look at it's 'Properties' the device status is listed as "This device cannot start (code 10)".

I have tried uninstalling and (1) having windows find and reinstall a driver and (2) going to the C-Media website and downloading and installing a bunch of different drivers myself. No success.

I have no other sound card. Mother Board: KT400-8235, BIOS: Phoenix Technologies, LTD 6.00. :-|

Please Help

[dlh6213]

Did you install the motherboard drivers? They would either be on the CD that came with the motherboard or the computer (this may be a Restore CD).

[Catweazle]

KT400-8235 is the motherboard chipset. Have a closer look at the motherboard itself for any indications of brandname and model number please. Reference motherboard chipset drivers are seldom useful, because motherboard manufacturers make proprietary changes to configurations. You need to obtain drivers from the motherboard manufacturer. If this is a 'name brand' PC, give the make and model number of the system itself.

You certainly need appropriate drivers. The exclamation mark is indicating that they are missing or incorrectly installed.

[cevans]

Unfortunatly I do not have any cds for the mother board, and the mother board itself is not the original one in this PC. I have looked closely at the board, but can't seem to find any indication of the brandname. Any tips and where I can find the brandname?

[Catweazle]

You were asked to post any code numbers or combination of letters and numbers, that is printed on the motherboard itself. Look carefully over every square milimetre of surface. It could be anywhere, even between the expansion slots or along one corner.

Failing that, download Belarc advisor and see if that reports your motherboard id.

www.belarc.com/download

[cevans]

Yay, I got it working!

I looked REAL close all over my motherboard and found: L7VTA REV: 1.0.

I then went to this website: http://www.ecsusa.com/downloads/drivers_sound.html
and downloaded the driver for my model (L7VTA) for my os (XP).

So it was an issue of finding the right driver all along. Hope this helps others, thanks Catweasel!

[Catweazle]

No worries cevans

Working it out for yourself that way is much more pleasing to see than if we had to locate the downloads for you! Good work!

[abbasmj]

1. Try to Roll Back the sound driver and then see whether your sound is back or not.

[no1_outbider]

hello i know this is such a late thread that has been opened up again but i have a question on this quoted msg!

Yes itz about my audio drice exactly what has been mentioned im trying ot find my the id of my motherboard so i can download it form the other site that has also been given on this thread!

It iz that i have done my computer check using the link you have provided now i have a page with details of my computer but i dont know what my motherboard ID is !

ill jus copy and paste some of the stuff that i think it may be in!


System ModelWindows 2000 Professional Service Pack 4 (build 2195) Packard Bell NEC P671001003
System Serial Number: 4230087052
Chassis Serial Number: 50424E
Enclosure Type: DesktopProcessor a Main Circuit Board b1.70 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL SiS650 1.x
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 2.0Z 09/07/2002Drives Memory Modules c,d40.01 Gigabytes Usable Hard Drive Capacity
36.11 Gigabytes Hard Drive Free Space

SAMSUNG DVD-ROM SD-616T [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340810A [Hard drive] (40.02 GB) -- drive 0, s/n 5FBA5HW3, rev 3.93, SMART Status: Healthy 192 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' is Empty


I hope its in here somewhere

please HELP!!!

ASAP

Thank you so much!!

[caperjack]

hello i know this is such a late thread that has been opened up again but i have a question on this quoted msg! Yes itz about my audio drice exactly what has been mentioned im trying ot find my the id of my motherboard so i can download it form the other site that has also been given on this thread! It iz that i have done my computer check using the link you have provided now i have a page with details of my computer but i dont know what my motherboard ID is ! ill jus copy and paste some of the stuff that i think it may be in! System ModelWindows 2000 Professional Service Pack 4 (build 2195) Packard Bell NEC P671001003 System Serial Number: 4230087052 Chassis Serial Number: 50424E Enclosure Type: DesktopProcessor a Main Circuit Board b1.70 gigahertz Intel Celeron 8 kilobyte primary memory cache 128 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL SiS650 1.x Bus Clock: 100 megahertz BIOS: American Megatrends Inc. 2.0Z 09/07/2002Drives Memory Modules c,d40.01 Gigabytes Usable Hard Drive Capacity 36.11 Gigabytes Hard Drive Free Space

SAMSUNG DVD-ROM SD-616T [CD-ROM drive] 3.5" format removeable media [Floppy drive]

ST340810A [Hard drive] (40.02 GB) -- drive 0, s/n 5FBA5HW3, rev 3.93, SMART Status: Healthy 192 Megabytes Installed Memory

Slot '0' has 256 MB Slot '1' is Empty I hope its in here somewhere please HELP!!! ASAP Thank you so much!!

nope not there ,try this program ,belarc advisor free personal pc audit ,it will tell you the maincirit board # info . http://www.belarc.com/free_download.html

[no1_outbider]

Hay i already downloaded and printed a copy myself here are some of the info you might need !Please pick out the ID of my motherboard!!!

System model Packard Bell NEC P671001003
System Serial Number: 4230087052
Chassis Serial Number: 50424E
Enclosure Type: Desktop

Processor a
1.70 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache

Main Circuit Board
Board: NEC
COMPUTERS INTERNATIONAL SiS650 1.x
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 2.0Z 09/07/2002

Drives
40.01 Gigabytes Usable Hard Drive Capacity
36.11 Gigabytes Hard Drive Free Space

SAMSUNG DVD-ROM SD-616T [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340810A [Hard drive] (40.02 GB) -- drive 0, s/n 5FBA5HW3, rev 3.93, SMART Status: Healthy

Memory modules
192 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' is Empty

Local Drive Volumes
c: (NTFS on drive 0)10.49 GB7.29 GB freed: (NTFS on drive 0)10.49 GB9.89 GB freee: (NTFS on drive 0)10.49 GB10.43 GB freef: (NTFS on drive 0)8.55 GB8.50 GB free


Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Display
SiS 650 [Display adapter]
IQT V770 [Monitor] (15.7"vis, June 2001)

Bus Adapters
SiS 7001 PCI to USB Open Host Controller (2x)

Multimedia
Legacy Audio Drivers
MPU-401 Compatible MIDI Device
Standard Game Port

[caperjack]

have you been here ,
http://www.packardbell.com.au/support/download.asp?CID=1

[caperjack]

Try this program ,Everest it will gige you a more detailed discription of you system . http://www.majorgeeks.com/downloadget.php?id=4181&file=10&evp=0da1e17dee7b6e8a3cc13fc5b7062019

[360G-PsYcHo-]

pLLLLLLLEEEEEEASEeeeeeee help meee this is driving me crazyyyy .... Since i formatted my computer i have had no sound. ive tryed installing all different drivers for my sound card and for my motherboard. but its still saying "error" in sound device. everything is hooked up properly.
somone pleasee helppp o had same problem as cevans except my wasnt solved by downloading the motherboard driver.

[caperjack]

pLLLLLLLEEEEEEASEeeeeeee help meee this is driving me crazyyyy .... Since i formatted my computer i have had no sound. ive tryed installing all different drivers for my sound card and for my motherboard. but its still saying "error" in sound device. everything is hooked up properly. somone pleasee helppp o had same problem as cevans except my wasnt solved by downloading the motherboard driver.

a little more info is needed to help you ,need to know the make and model # of you motherboard ,

[360G-PsYcHo-]

im using the program Belarc Advisor and it says this about my motherboard:

Board: Gigabyte Technology Co., Ltd. GA-8S661FXM-775

if you need more info on sumfin i got please tell me xactly wat you need from me cos im not very good at this stuff :) thanks heapss

[caperjack]

download and install the chipset drivers and audio drivers here ,make sure to pick the right OS[windows version ]
http://www.giga-byte.com/Support/Motherboard/Driver_Model.aspx?ProductID=1842

[360G-PsYcHo-]

mann sorry ... how do i downlaod it i went to the link but idno wat to download....

[360G-PsYcHo-]

ohh dont worry i know now :D

[360G-PsYcHo-]

hey when i install .. a folder comes up. do i open the folder and then open 'setup'? coz that wat i have been doing ... do i need to open anything else?