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Jun 28th, 2008
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Suspect virus - Norton not working?

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Hi,

I recently discovered a few small changes to my systen:
explorer: tools -> options was missing. re-enabled through a registry edit
taskmgr: file -> new task (run...) is still missing. Cannot find how to re enable.

ive donea bit of reading, and Trend Micro ( here: http://www.trendmicro.com/vinfo/viru...%2EAL&VSect=Sn) shows what i suspect to be a form of the virus ive got. however i can still run regedit through command line. *** also, run has dissapeared from start menun withought me touchign anything, so i suspect it may hav esomethign to do with the virus.


IVe full scanned with norton, latest virus definitions etc, and it doesnt find anything. Can anyoen recomend how I can figure out if it is this virus, and how i can get rid of it completely?

Thanks
Last edited by PC_Nerd; Jun 28th, 2008 at 9:04 pm.
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PC_Nerd is offline Offline
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Jun 29th, 2008
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Re: Suspect virus - Norton not working?

Try an Eset scan; http://www.eset.com/onlinescan/

Did you download Process Explorer as described in the page you linked to?

Unless it's a rootkit you'll see the process in the list.

Something else to try is an anti-spyware scan - this is pretty good; http://www.superantispyware.com/
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brundle is offline Offline
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Jun 29th, 2008
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Re: Suspect virus - Norton not working?

Ive downloaded the program as instructd, hwoever i not a trend micro user, and their online scan thign didnt work just hung at reading browser setup etc.

Ill try those scannes now thanks
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PC_Nerd is offline Offline
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Jun 29th, 2008
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Re: Suspect virus - Norton not working?

ok, couldnt get the online scan working - im not using a remotely recent version of IE ( and i hate teh damn thign as well all hail FF)

downloaded the spyware program, ran it, it scanned removed and thenrestarted my cmputer.. howevebr the issue is still there:

Does anyone know why the new task might be missing... and if not through a virus, can it be repared/restored through a registry entry?

Thanks
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PC_Nerd is offline Offline
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Jun 30th, 2008
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Re: Suspect virus - Norton not working?

Norton is notoriously crappy in detection, You've ran superantispyware, (which I heard was good but I've never used it.. I've only used Lavasoft Ad-Aware + my AV) which detected and deleted but you still have the same problem.

Possibilities..
1. It might be a rootkit like brundle said.. I use Sophos anti-rootkit detector, it scans deep and find almost any hidden thing. http://www.sophos.com/products/free-...i-rootkit.html

2. Try running Combofix (I've seen it fix oodles of stuff on mine and others pc's)

3. You might have gotten rid of the baddie but its infected your system restore which means you could keep getting re-infected unless you flush your restore points. (if you run combofix.. I think it does this for you) where did superantispyware say it was deleting the virus from?

4. If your familiar with Hijack this.. run it and see if you notice anything odd. If your not familiar with it.. they have a forum here dedicated to spyware, run it and let them give it a good look.

There is usually more then 1 program needed to completely fix all issues.. I am NO expert but have seen dozens of infected computers that need several steps till they were clean and clear.. Hope this helps!
Last edited by dyamond; Jun 30th, 2008 at 12:42 am.
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dyamond is offline Offline
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Jun 30th, 2008
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Re: Suspect virus - Norton not working?

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willis100 is offline Offline
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Jul 1st, 2008
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Re: Suspect virus - Norton not working?

Sometimes it takes more than 1 antivirus program to do the trick.
Find the ones you like (AVG, Avast, etc.) and give those a try as well.
Good luck!
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selfhelpebooks is offline Offline
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Jul 3rd, 2008
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Re: Suspect virus - Norton not working?

I have had excellent results with housecall.trendmicro.com (online scanner)
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willis100 is offline Offline
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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