My sons Dell desktop comes after Logon and the desktop comes on for a sec fades away to start the reboot sequence. We have found no way to get in to try safe mode to restore. Tried to change the boot sequence to start on CD to attempt XP repair but after making the change the F1 to restart does not do anything and it stays on the setup. Can anyone help us to at least get back in to save the inportant info or get this working again? Thank you
Hi, If the bios refresh did not work, then it sounds like a startup file was removed or damaged,
Have you tried system restore, I understand that you can't get into safe mode, at the boot up process go to dos promt and use this method, this will get you back to a point before your system crashed.
At the dos promt type: %systemroot%\system32\restore\rstrui.exe this will open system restore and you will be able to backtrack a clean startup