944,035 Members | Top Members by Rank

Ad:
Nov 13th, 2004
0

Help windows keep opening automatically in any application - is this a virus?

Expand Post »
Irrespective of what application I am in, the "help" windows keep opening automatically. Am not sure what triggers this. It seems to be some hesitation in moving the mouse. Very annoying. Thought it was a windows feature which could be turned off but it does not seem so. Others I have asked have suggested a virus but I have swept my machine twice with the latest definitions. I tried an adware remover but it didn't find anything. Hope someone can help
Similar Threads
Reputation Points: 10
Solved Threads: 0
Newbie Poster
ffoeg is offline Offline
2 posts
since Nov 2004
Nov 13th, 2004
0

Re: Help windows keep opening automatically in any application - is this a virus?

Your F1 kesy isn't stuck in is it !
Team Colleague
Reputation Points: 1056
Solved Threads: 792
I hate 20 Questions
caperjack is offline Offline
12,730 posts
since Aug 2003
Nov 13th, 2004
0

Re: Help windows keep opening automatically in any application - is this a virus?

Try temporarily disconnecting your keyboard.
Reputation Points: 12
Solved Threads: 0
Junior Poster
Kamex is offline Offline
133 posts
since May 2004
Nov 14th, 2004
0

Re: Help windows keep opening automatically in any application - is this a virus?

Quote originally posted by caperjack ...
Your F1 kesy isn't stuck in is it !
Thanks for the tip. I checked the F1 key and it functions normally, i.e when it is pressed, the help window opens. If not it does not until I use the mouse and move it a very small deviation and then stop.
Reputation Points: 10
Solved Threads: 0
Newbie Poster
ffoeg is offline Offline
2 posts
since Nov 2004
Nov 14th, 2004
0

Re: Help windows keep opening automatically in any application - is this a virus?

Quote originally posted by ffoeg ...
Thanks for the tip. I checked the F1 key and it functions normally, i.e when it is pressed, the help window opens. If not it does not until I use the mouse and move it a very small deviation and then stop.
Ok, The above tip about disconnection the keyboard should also be tried ,just unplug it from the back of the computer and move the mouse .

,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,



Try these 2 programs to check for Spyware Releated Problems that could be causing it !




Try these 2 programs to check for Spyware

1. Downloaded and Install Spybot S&D, accepting the Default Settings
(Please ensure you have version 1.3 final.)
Home - The home of Spybot-S&D!: SpyBot download


2. Go to Start > Programs >Spybot – Search & Destroy and choose Spybot S&D

3. Close ALL windows except Spybot S&D

4. Click the button to ‘Search for Updates’ and download and install the Updates.

5. Next click the button ‘Check for Problems’

6. When Spybot is complete, it will be showing 'RED' (RED) entries ‘BLACK’ entries and

GREEN’ (GREEN) entries in the window

7. Unsure there is a check mark beside the RED (RED) entries ONLY.

8. Choose ‘Fix Selected Problems’ and allow Spybot to fix the RED (RED) entries.

9. REBOOT

================================================
Scanning in Ad-Aware:
(please ensure you have version 6 build 6. 181)
Downloads - Support - Lavasoft#free:

http://www.lavasoftusa.com/support/download/#free

The following explains how to set Ad-aware's settings to perform a "Full Scan."
And some settings that should be made prior to using the first time.

In Ad-aware click the Gear to go to the Settings area.
The following items should be on a green check, not on a red X.
Under the Scanning button:
Scan within archives

Under Memory & Registry, Check EVERYTHING

In Check Drives & Folders, make sure all of your hard drives are selected

Under the Tweak button...
Some of these may not be an available option, depending on your version of Ad-aware and your version of Windows. Do not be

concerned if you cannot select a certain item.

In Scanning Engine:
Unload recognized processes during scanning

In Cleaning Engine:
XP/2000: Allow unloading explorer to unload shell extensions prior to deletion
Let Windows remove files in use at next reboot

UNCHECK Automatically try to unregister objects prior to deletion

Click Proceed to save these settings.
Now press "check for updates Now" Always check before scanning.
Click start [x] choose use default scanning options
click next and let it fix anything it finds

Reboot
Team Colleague
Reputation Points: 1056
Solved Threads: 792
I hate 20 Questions
caperjack is offline Offline
12,730 posts
since Aug 2003
Aug 5th, 2010
0
Re: Help windows keep opening automatically in any application - is this a virus?
Hey. I am having the same problem of help windows opening automatically. Were you able to get rid of this? Can you please tell me how?
Reputation Points: 10
Solved Threads: 0
Newbie Poster
reload11 is offline Offline
1 posts
since Aug 2010
Sep 17th, 2010
0
Re: Help windows keep opening automatically in any application - is this a virus?
Hey, did you got any solution for this problem as I am having the same issue.
Reputation Points: 10
Solved Threads: 0
Newbie Poster
ManmeetSethi is offline Offline
1 posts
since Sep 2010
Oct 5th, 2010
0
Re: Help windows keep opening automatically in any application - is this a virus?
I am also facing the same issue.May be this is the because of spywares.
Today i will scan with Spybot.

Let's see what happnes...
Reputation Points: 10
Solved Threads: 0
Newbie Poster
deoravi22 is offline Offline
1 posts
since Oct 2010
Oct 5th, 2010
0
Re: Help windows keep opening automatically in any application - is this a virus?
It often is the result of spyware, etc, ravi. Try this, too:
==Please download Malwarebytes' Anti-Malware
from: http://www.majorgeeks.com/Malwarebyt...are_d5756.html
or: http://www.besttechie.net/tools/mbam-setup.exe
=Dclick that file, mbam-setup.exe, to install the application,
-ensure that it is set to update and start, else start it via the icon, and UPDATE it.
Select "Perform QUICK Scan", then click Scan; the application will guide you through the remaining steps.
ENSURE that EVERYTHING found has a CHECKMARK against it, then click Remove Selected.
If malware has been found [and removed] MBAM will automatically produce a log for you when it completes... do not click the Save Logfile button.
Examine the log: if some files are listed as Delete on Reboot then restart your machine before continuing.
Copy and post that log [it is also saved under Logs tab in MBAM].
Reputation Points: 239
Solved Threads: 296
Industrious Poster
gerbil is offline Offline
4,169 posts
since May 2005
Oct 10th, 2011
0
Re: Help windows keep opening automatically in any application - is this a virus?
Hi,

I was able to get rid of this by deleting all the USB entries (Right-click on Computer / Manage / Device Manager / Universal Serial Bus Controllers) and rebooting the computer.
Reputation Points: 10
Solved Threads: 0
Newbie Poster
mahacl is offline Offline
1 posts
since Oct 2011

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
Message:
Previous Thread in Windows NT / 2000 / XP Forum Timeline: Burning photos to CD-R's
Next Thread in Windows NT / 2000 / XP Forum Timeline: DVD/CD Drive doesn't recognize inserted discs





About Us | Contact Us | Advertise | Acceptable Use Policy
Forum Index | Build Custom RSS Feed


Follow us on Twitter


© 2011 DaniWeb® LLC