I have 2 computers and both the CD and DVD burners were working fine, but now when I go to "My Computer" they're missing from both computers. (I have WinXP Home Edition) I read that this could have been caused from itunes which I had on both computers. I've uninstalled and tried to reinstall the drivers, but I get the following error:
"windows cannot load the device driver for the hardware. the driver may be corrupted or missing (code 39)"
I've tried the manufacturer's site to download the drivers, but I can't do that either...it tells me that I don't have the hardware to install the drivers??? Also, I removed 2 registry keys that someone suggested, but that still didn't help the situation. Please someone help!!!!
No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
Unsolved 
