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Keyboard Multiple Character Issue

Hey group, I have a real aggravating issue that is kicking my tail on my Inspiron 8500 laptop running Windows XP pro. All of the numbered keys when hit, also show a litter or character from the bottom row of the keyboard. For example: when i hit the number 7, i get 7m. When i hit the number 3 i get 3x. It seems to be confined to the numbered keys and the bottom row, however, the ENTER key seems to act like an ALT key as well.

What may have happend? I really dont know, but i do know that many keys were pushed simultaneously due to a CAT waling across the keyboard and the the subsequent wiping of the keyboard- thats when this all occured. I wondered if i didnt lock some combination down by accident.

What I have done- I have already re-installed the OS and the problem followed the new installation. Very odd. I tried the simple stuff; Fn lock, NumLock, etc, and they seem to be part of the equation as they change the symptoms, but nothing seems to make it go away! ANY ADVICE!!!!!

thanks!
jbw

takuna
Newbie Poster
3 posts since Aug 2008
Reputation Points: 10
Solved Threads: 0
 

what did you wipe the keyboard with ,
to me it sort of sounds like a short inside the keyboard .

caperjack
I hate 20 Questions
Team Colleague
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
 

Maybe the cat weeed on it while you weren't watching. Swirl it in very warm water with dishwashing detergent, rinse well with clean water, shake and let dry.
The multiple characters come because all "switches" in the keyboard are interconnected in a matrix. Caper is correct. Do not use soaps.

gerbil
Industrious Poster
4,206 posts since May 2005
Reputation Points: 239
Solved Threads: 300
 

Sure, go ahead and tell the guy to dunk his laptop in warm water.

Dortz
Posting Whiz in Training
225 posts since Sep 2005
Reputation Points: 48
Solved Threads: 8
 

Won't hurt the keyboard, dortz. Only the contacts are exposed, the rest is sealed with lacquer or sandwiched in plastic layers. If he has a cheap one the whole thing is a sandwich with no contacts exposed, and washing won't fix it.
Cripes, if he pulled it apart and wiped the contacts with a damp cloth.. what would be the difference? Except that it would do the better job... just comes with a chance of scattering the keys... :)

gerbil
Industrious Poster
4,206 posts since May 2005
Reputation Points: 239
Solved Threads: 300
 

dortz point well taken ! Don't forget to take the keyboard off the laptop first,lol

caperjack
I hate 20 Questions
Team Colleague
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
 

Sigh... so I missed one lil word....:( You'd be amazed at how silly I can be sometimes.
Yeah, washing a lappy keyboard may well hose it.

gerbil
Industrious Poster
4,206 posts since May 2005
Reputation Points: 239
Solved Threads: 300
 

Well, as much as i wish it was just a cheap replacement keyboard issue, i replaced it with a known working spare (testged on another laptop) but got identical behavior in every way. Can the motherboard be this kind of sketchy?

takuna

takuna
Newbie Poster
3 posts since Aug 2008
Reputation Points: 10
Solved Threads: 0
 

I guess you can only hope that there is some corrosion or whatever around tha ribbon connector on the mb. Try cleaning with a soft brush. You have reinstalled so it is not a driver issue. Flash the BIOS?
Sorry, not much help to offer.

gerbil
Industrious Poster
4,206 posts since May 2005
Reputation Points: 239
Solved Threads: 300
 

i just had a Dell laptop brought to last week ,kids spilled juice on the keyboard ,it acted weird like the alt keys were stuck none of the letter keyse worked except hotkeys likes search and copy and stuff ,tried contact cleaner and blowing it out but only fix for me was a new keyboard ,installed it today and all is fine now

caperjack
I hate 20 Questions
Team Colleague
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
 

Well in that case PLease mark as solved Caper. hehe

sittas87
Nearly a Posting Virtuoso
1,312 posts since Apr 2008
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Solved Threads: 47
 

This article has been dead for over three months

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