That's not good advice at all! The Service Pack is fine.
Internet Explorer is most likely suffering from spyware. Check the stickied topics in this forum section for information about dealing with those:
Norton needs a patch. You'll find more information in the stickied topic about SP2 at top of page in this forum section you've posted in.
Catweazle
Grandad
4,335 posts since Mar 2004
Reputation Points: 229
Solved Threads: 149
I think this problem or one like it was fixed by temporary disabling the new windows popup stopper in security center in the control panel or configuring it to allow your home page as a popup ,I think maybe you homepage is seen as a popup !!
caperjack
I hate 20 Questions
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812