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Nov 26th, 2004
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Can not load new user profile

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I am using windows XP SP2 home edition and I can't add another user account...I can but it won't load. At present I have 2 user profiles running (both administrators) with the guest account turned off. I have visitors and for privacy reasons I want them to have their own user account (a limited account) When I switched on the guest account this is the message I got when I tried to log on to it.

User environment
Windows cannot log you on because your profile cannot be loaded check that you are connected to the network or that your network is functioning correctly. If the problem persists contact your network administrator.
DETAIL-The system cannot find the file specified.

I then turned off the guest account and tried opening another account but the same message appeared when I tried to log on.

I then downloaded UPHclean and ran that but still no luck. When i looked in the system file under user profiles it is only showing the 2 existing one and not the new oneI have just created.

Can someone please help.......thanks.
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Jonzsie is offline Offline
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since Apr 2004
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Aug 11th, 2005
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Re: Can not load new user profile

Quote originally posted by Jonzsie ...
I am using windows XP SP2 home edition and I can't add another user account...I can but it won't load. At present I have 2 user profiles running (both administrators) with the guest account turned off. I have visitors and for privacy reasons I want them to have their own user account (a limited account) When I switched on the guest account this is the message I got when I tried to log on to it.

User environment
Windows cannot log you on because your profile cannot be loaded check that you are connected to the network or that your network is functioning correctly. If the problem persists contact your network administrator.
DETAIL-The system cannot find the file specified.

I then turned off the guest account and tried opening another account but the same message appeared when I tried to log on.

I then downloaded UPHclean and ran that but still no luck. When i looked in the system file under user profiles it is only showing the 2 existing one and not the new oneI have just created.

Can someone please help.......thanks.
I have exactly the same problem. Tried to wrestle my way through Microsoft's knowledge base but couldn't find the exact same problem. I figured you might have a solution by now. Could you please help me?
Thanks.
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milobeckers is offline Offline
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since Aug 2005
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Oct 14th, 2005
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Re: Can not load new user profile

use regedit to find default user

so you will find profile list and it list the default user folder name

it occasionally changes from Default User to Default User.Windows and etc depending how many times you did your installation on or how many ghosting etc.

Just had to post that cause it been pissing me off after reading your trend and finding no solutions

thanks bye
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Archon1 is offline Offline
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since Oct 2005
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Aug 21st, 2006
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Re: Can not load new user profile

i know this is a really old thread but i came across while experiencing the same problem. since noone posted an answer, i thought i would. go to c:my computer - documents and settings - click file - add new - name the new file "Default User" then try to log in with the guest or new log in
hope it helps you. it worked for me

thanks.:o


Quote originally posted by Jonzsie ...
I am using windows XP SP2 home edition and I can't add another user account...I can but it won't load. At present I have 2 user profiles running (both administrators) with the guest account turned off. I have visitors and for privacy reasons I want them to have their own user account (a limited account) When I switched on the guest account this is the message I got when I tried to log on to it.

User environment
Windows cannot log you on because your profile cannot be loaded check that you are connected to the network or that your network is functioning correctly. If the problem persists contact your network administrator.
DETAIL-The system cannot find the file specified.

I then turned off the guest account and tried opening another account but the same message appeared when I tried to log on.

I then downloaded UPHclean and ran that but still no luck. When i looked in the system file under user profiles it is only showing the 2 existing one and not the new oneI have just created.

Can someone please help.......thanks.
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alpacalover is offline Offline
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since Aug 2006
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Jul 10th, 2009
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Re: Can not load new user profile

Click to Expand / Collapse  Quote originally posted by alpacalover ...
i know this is a really old thread but i came across while experiencing the same problem. since noone posted an answer, i thought i would. go to c:my computer - documents and settings - click file - add new - name the new file "Default User" then try to log in with the guest or new log in
hope it helps you. it worked for me

thanks.:o
Thanku Its working
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shureshbabu is offline Offline
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since Jul 2009
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Mar 20th, 2010
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Re: Can not load new user profile
Thank you.
Its working fine
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rbnadans is offline Offline
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since Mar 2010
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Jun 29th, 2010
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Thanks for the information.

Brilliant. I just had the same problem and found this thread. It worked beautifully.
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amrs is offline Offline
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since Jun 2010
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Aug 2nd, 2010
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default user

Creating a default user did work, Thanks
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dggdmn is offline Offline
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since Aug 2010

This thread is solved

Either the thread starter or a moderator has marked this thread as solved. You can most likely trust the responses and answers given. There is most likely no reason for any further responses to be posted here. If you have a related question, please start a new thread in this forum instead.

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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