Hi my laptop will not load up..A black screen appears ..asking to select the operating system when I do select ..it acts as if it will start up....windos xp..shows up on the screen...then an error message saying the application or DLL: windows/system32/shlwapI.dll is not validwindows image.Please check against your installation diskette...can someone please help..
nickie
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Newbie Poster
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Jump to PostFirst, have you tried to do a software update lately...this error is associated with a failed SP2 update to Windows XP.
Jump to Postyou need to start the machine with the windows CD...when you get the choice of startup location, choose the CD...there are diagnostics that you can run to see what happened.
If you have automatic updates set on your system, Service Pack Two might have been loaded and the update …
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zeroth
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Nearly a Posting Virtuoso
ici
commented:
thanks turned out system restore worked
+1
nickie
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Newbie Poster
nickie
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Newbie Poster
Catalana
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Posting Whiz in Training
ici
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