Remote connection problem from XP

[mattalexx]

Here's my problem: When I'm using Windows XP, I can only connect to the internet using certain programs.

These programs have no problem connecting to any remote website:
ping (using the command line)
Firefox 3.0.4
Skype 3.8.0.139
Gmail Notifier 1.0.25.0
Zend Development Environment 5.5.0 270 (FTP)
Windows XP (Adding an FTP server to "My Network Places")

These programs have problems connecting to the outside internet:
iTunes 8.0.1.11 (When clicking the "Store" button, it says "iTunes could not connect to the iTunes Store". Also, podcasts don't update and album artwork is not downloaded)
IE 7.0.5730.13
IE 6 (I don't know the version because it was installed using MultipleIEs and it inherited the IE7 version number)
Opera 9.24 8816
Safari 3.1.2 (525.21)
Google Chrome 0.3.154.9
AVG Anti-Virus Free Edition 8.0.175 (It does update successfully sometimes)

This is my "C:\WINDOWS\system32\drivers\etc\hosts" file (IP address 192.168.0.3 is my web development server, which is an Ubuntu box in the other room):
[INDENT]127.0.0.1 localhost
192.168.0.3 mattserver
192.168.0.3 comeonhome
192.168.0.3 zoospi
192.168.0.3 franksecklergallery
192.168.0.3 mortalbeastsanddeities
192.168.0.3 woodfiredpottery
192.168.0.3 jansessler
192.168.0.3 jansesslersite
192.168.0.3 namarupa
192.168.0.3 ubuntu-blog
192.168.0.3 pauljohnsonrealtor
192.168.0.3 pauljohnsonrealtorsite
192.168.0.3 admin.pauljohnsonrealtorsite
192.168.0.3 pauljohnsonrealtorsite2
192.168.0.3 americansanskrit
192.168.0.3 roses-to-you[/INDENT]
Other important (or not) information:
All of those browser have no problem connecting to my development sites that are hosted within my home network.
I tried to access http://bugzilla.mozilla.org/ using Google Chrome and it *worked*. Then I tried to go to http://www.mozilla.org/ and nothing. Then I tried to go to http://bugzilla.mozilla.org/ again and nothing.
The computer that host the Windows XP install dual boots with Ubuntu Gutsy. Ubuntu has no problems whatsoever.
The Ubuntu server (that I referred to above) also connects fine.
I'm using Windows XP Professional Version 2002 SP3

Things I've tried so far:
I made "C:\WINDOWS\system32\drivers\etc\hosts" Read-only and not. No difference.
I've tried turning off Windows Firewall. No difference.
I've tried closing AVG Anti-Virus Free Edition. No difference.

[cohen]

OK, most likely this is a virus.

Pls do the following:

1. - Download Malwarebytes' Anti-Malware ( http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button ) to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Make sure that you restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

2. - Download hijackthis and post the log.

In your reply, post the logs (in this order):
1. - Malware Bytes Log
2. - Hijackthis Log

Thanks,

Cohen

[mattalexx]

The Malwarebytes' Anti-Malware can't connect to the internet to update but I'm letting it do a full scan now, unupdated. I'll post the logs shortly.

[mattalexx]

Here are the logs.

EDIT: In the filenames, substitute "reboot" with "removal"

Malwarebytes' Anti-Malware 1.30
Database version: 1306
Windows 5.1.2600 Service Pack 3

11/18/2008 12:56:27 PM
mbam-log-2008-11-18 (12-56-27).txt

Scan type: Full Scan (C:\|)
Objects scanned: 233265
Time elapsed: 1 hour(s), 21 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 12
Registry Data Items Infected: 1
Folders Infected: 2
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\VAV (Rogue.VistaAntivirus2008) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Csrss (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\sue6d.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\sue6e.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\sue6f.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\sue70.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\sue72.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\sue6d.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\sue6e.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\sue6f.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\sue70.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\sue72.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\winsys2 (Spyware.OnlineGames) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\PCHealthCenter (Trojan.Fakealert) -> Quarantined and deleted successfully.
C:\Program Files\DomPlayer (Trojan.Lop) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\PCHealthCenter\2.gif (Trojan.Fakealert) -> Quarantined and deleted successfully.
C:\Program Files\PCHealthCenter\3.gif (Trojan.Fakealert) -> Quarantined and deleted successfully.
C:\Program Files\PCHealthCenter\sc.html (Trojan.Fakealert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\csrss5.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\WinSys2.exe (Spyware.OnlineGames) -> Delete on reboot.
C:\Documents and Settings\Matt Alexander\Local Settings\Temp\csrss5.dll (Trojan.Agent) -> Quarantined and deleted successfully.

=====

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:09:38 PM, on 11/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\PalickSoft\HDD Temperature\HDDTSvc.exe
C:\Program Files\iPod Access for Windows\iPAHelper.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\VMware\VMware Server\vmware-authd.exe
C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
C:\WINDOWS\system32\vmnat.exe
C:\Program Files\WebDrive\wdService.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Documents and Settings\Matt Alexander\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\DynDNS Updater\DynTray.exe
C:\Program Files\4t Tray Minimizer\4t-min.exe
C:\Program Files\Rainmeter\Rainmeter.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\VMware\VMware Server\vmserverdWin32.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.2:80
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: VizController Class - {0F9CECE1-0306-4BB0-8BEF-C9EA3841E38A} - C:\Program Files\Vyooh\DiskView\VizBHO.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.4.24.0\gears.dll
O3 - Toolbar: DiskView - {6A882320-BDD0-4ff4-BE3A-D8BAF82668E9} - C:\Program Files\Vyooh\DiskView\VizBar.dll
O3 - Toolbar: NuSphere ToolBar - {0F62D223-9206-4EA3-9EA8-D0F3C7C82ACA} - C:\Program Files\nusphere\phped\NuSphereIEBar.dll
O4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SW20] C:\WINDOWS\system32\sw20.exe
O4 - HKLM\..\Run: [SW24] C:\WINDOWS\system32\sw24.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Gadwin PrintScreen] C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Matt Alexander\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - S-1-5-18 Startup: 4t Tray Minimizer.lnk = C:\Program Files\4t Tray Minimizer\4t-min.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: Rainmeter.lnk = C:\Program Files\Rainmeter\Rainmeter.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: 4t Tray Minimizer.lnk = C:\Program Files\4t Tray Minimizer\4t-min.exe (User 'Default user')
O4 - .DEFAULT Startup: Rainmeter.lnk = C:\Program Files\Rainmeter\Rainmeter.exe (User 'Default user')
O4 - Startup: 4t Tray Minimizer.lnk = C:\Program Files\4t Tray Minimizer\4t-min.exe
O4 - Startup: Rainmeter.lnk = C:\Program Files\Rainmeter\Rainmeter.exe
O4 - Global Startup: DynDNS Updater Tray Icon.lnk = C:\Program Files\DynDNS Updater\DynTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: NuSphere PhpED :: Debug this page - res://C:\Program Files\nusphere\phped\NuSphereIEBar.dll/1000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.4.24.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.4.24.0\gears.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://mysqlinc.webex.com/client/T25L10NSP41EP2-INTERCALL/event/ieatgpc.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CachemanXP (CachemanXPService) - Outertech - C:\PROGRA~1\CACHEM~1\CachemanXP.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c8eb656dc7cbb6) (gupdate1c8eb656dc7cbb6) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HDD Temperature (HDDTService) - PalickSoft - C:\Program Files\PalickSoft\HDD Temperature\HDDTSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPAHelper.exe - Unknown owner - C:\Program Files\iPod Access for Windows\iPAHelper.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Server\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - VMware, Inc. - C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
O23 - Service: VMware Registration Service (vmserverdWin32) - VMware, Inc. - C:\Program Files\VMware\VMware Server\vmserverdWin32.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
O23 - Service: WebDrive Service (WebDriveService) - South River Technologies, LLC - C:\Program Files\WebDrive\wdService.exe

--
End of file - 11107 bytes

[cohen]

Hello,

Next time you post log, pls don't attach them, pls post the logs in a reply! If you have to do 2 replies containing logs, pls do that.

From that, it has done a few things, and the hijackthis i can see has some unneeded processes running.....

Now with my training, i can't issue any further instructions...'

So pls wait for Crunchie or someone else to come along to give you further instructions...

I'll let Crunchie know of this thread for you.

Thanks,

Cohen

[mattalexx]

Thanks, cohen. I appreciate it.

[crunchie]

Can you please do the following.

===============

Scan with HijackThis and then place a check next to all the following, if present:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.2:80

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

Search for...

ALCMTR.EXE

...using "Start | Search...".

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following: Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear.
Select the first option to run Windows in Safe Mode hit enter.

===============

Download LSPfix from here
On the opening screen, click the "I know what I'm doing" checkbox, then click Finish.

-

Reboot.

See if you can update MBAM and scan again if yes.

[mattalexx]

That worked perfectly! Wow! Thank you so much.

Time to catch up on my podcast updates.

I really appreciate both of your help. Your solutions were very informed and to-the-point.

[crunchie]

Just for everyone's information, which part of the fix actually fixed the problem? Removing the proxyserver entry, or LSPfix?

[mattalexx]

Just for everyone's information, which part of the fix actually fixed the problem? Removing the proxyserver entry, or LSPfix?

This part did it:Scan with HijackThis and then place a check next to all the following, if present:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.2:80

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

[crunchie]

No worries. Thanks :)