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Dec 2nd, 2008
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Crystal WDM Audio

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Hi to the DaniWeb family !
I have a Thinkpad 600, laptop......I know it's outdated, it's just for surfin the net .
My sound driver/program is having problems remembering the settings when I turn the laptop off.
Everytime I start the laptop I have to go into Device Manager, and uninstall CRYSTAL WDM AUDIO CODEC under the listing :
Sound,video , game controllers, because it has a yellow exclamation mark on it.
I uninstall it and then reinstall it by hitting " SCAN FOR HARDWARE CHANGES ". Then I have sound and everything is great. But, when I turn the laptop off, and reboot, I have to do it all over again, just to get sound.
If I go into the Control Panel , under Sounds and Audio Devices, it will say that " NO AUDIO DEVICE ".
I go into Device Manager, uninstall the CRYSTAL WDM AUDIO CODEC and reinstall it...... and then in Sounds and Audio Devices" it will say CRYSTAL WDM AUDIO .
Also, when I reinstall CRYSTAL WDM AUDIO CODEC in the Device Manager, the Devide volume goes from greyed out to black.
Basically the computer is forgetting what I'm doing and I have to keep doing it every time I reboot.
Anyone got any suggestions on how to help this laptop remember ?
Any and all help is very much appreciated !!!
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Tumbleweedracef is offline Offline
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Dec 3rd, 2008
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Re: Crystal WDM Audio

hi,welcome, what version of windows are you using ,
try uninstall it and rebooting computer to reinstall the drivers .
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caperjack is offline Offline
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Dec 3rd, 2008
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Re: Crystal WDM Audio

http://www-307.ibm.com/pc/support/si...VR-MATRIX.html

make sure you have up to date drivers

also ensure the windows audio service and plug and play are set to automatic
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jbennet is offline Offline
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Re: Crystal WDM Audio

unless they are using os below win2000 there are no update sound drivers .according to this site .
http://www-307.ibm.com/pc/support/si...Q2L.html#Audio
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caperjack is offline Offline
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Re: Crystal WDM Audio

Thanks for your replies !!
It is Windows XP. I have to uninstall it and reinstall it every time I reboot.
I will try those sites ya listed when I get back tonight.
Thanks again !
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Tumbleweedracef is offline Offline
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Re: Crystal WDM Audio

could be a driver problem with winxp, as computer was designed for win98 and win2000,
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caperjack is offline Offline
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Re: Crystal WDM Audio

it should be fine though

Ive got an ancient R series which shipped with NT4/98 and it runs xp fine

xp is almost identical to win2k so i dont see why there is a problem.
Last edited by jbennet; Dec 3rd, 2008 at 1:13 pm.
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Re: Crystal WDM Audio

I checked and in Services, Windows audio and plug & play are in automatic.
I went to that web site and all they had was for Windows 98.I tried that download and I still get the same results.....I uninstall and reinstall it and it works fine. When I shut the computer down, it just forgets what I did and I have no sound then. I uninstall and reinstall and then I have sound.....what a cycle !!! lol
I have another Thinkpad 600 that I put Windows XP Home on , and I have no problems at all with the audio driver. This computer has Windows XP Pro.
So I'm still confused ! The driver is aparently in this computer and works when I uninstall/reinstall the driver, but it just won't remember. Also, I have to also keep checking that little box that allows me to put a "volume icon" in the task bar, every time I uninstall/reinstall.
Got any more suggestions ?
Thanks for working with me soo far !!!
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Tumbleweedracef is offline Offline
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Dec 4th, 2008
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Re: Crystal WDM Audio

Maybe it needs a BIOS update?

I needed one to get mine to get it to keep the volume at the same level when i restarted it as before
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jbennet is offline Offline
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Re: Crystal WDM Audio

I will do some research and see if I can find a BIOS update. I'll get back with ya when I find something and get it installed.
Thanks !
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