Hello,
It sounds to me that you need to remove Office 2002, and re-boot, and then re-install it. If you cannot find the media, you should be able to contact Microsoft, and offer them a legitimate license key and see if they can send you some new media.
Of course, holding onto your originals is another concept indeed. OF the software I purchase, I make a backup copy of the disk, and store that copy at my parent's place in a nice orderly box in the event mine gets fried.
Christian
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Posting Virtuoso
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since Mar 2004