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Dec 27th, 2008
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Outlook 2003 will not start

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Hello,

I returned to my computer yesterday and went to open my Outlook 2003. It will not open and run as usual.

I receive this message:

The data file 'Personal Folders' was not closed properly. This file is being checked for problems.

The it starts checking the file(s) says may take a few minutes; quickly goes to 60 seconds then 55 seconds then 5 seconds remaining. At 5 seconds remaining it hangs up and makes my entire computer freeze up!

The only way for me to unfreeze the computer is to shut it off manually by pressing the power button.

I've done some Google searches and tried a few solutions with no positive response. I have since changed the OUTCMD.DAT file name and tried again... No luck!

Can anyone here provide me with a solution? I so NEED to get into my Outlook 2003 to check e mail and have access to the e mails within that program!

Thanking you in advance for your help/cooperation!
Blog Dog

HAPPY HOLIDAYS!
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Re: Outlook 2003 will not start

Did your PST file reach the 2GB limit? If it did, SCANPST.EXE might save what it can, but some will be lost. Read up on SCANPST carefully as it sometimes doesn't produce the expected result (not so in my case, I'm happy to say).

Outlook 2007 lets you set up a 20GB PST space, btw. I hoe that 2GB issue is what happened to you because it's well understood.

In the meantime, can you not get e-mails via some form of web-mail? Like with MSN & Hotmail?
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Re: Outlook 2003 will not start

I am not finding any success with the above...

I thought I was more computer literate then I guess I am. I read a few things on the web but have not been able to compress the file...

Might you be able to point me in the right direction as for instructions?

Thank you!!!
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Re: Outlook 2003 will not start

In Windows Explorer search for *.pst.

If such a file is found (which it ought to be) and it is 2GB size, then that's your problem.

Another possibility is that yoou've got one or more add-ins associated with Outlook and one of them was actively working when you thought you had closed Outlook and then switched off the PC. That would corrupt the PST file.
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Re: Outlook 2003 will not start

Not sure what it is...

I do have an iPhone that ever since I've started using it I have been having trouble with my Outlook calendar. I have also been having to ctrl alt del and then shut Outlook down manually for some time. Otherwise I will not receive e mails to my phone because it is running in the background on my home computer. I've been doing this for nearly a year, maybe longer, never a problem until now.

I will be VERY happy to send someone that can "walk me through this" and resolve the problem a $20.00 Amazon gift certificate!

I am at the end of my rope and hope I am not doing more damage then help with the things I am trying!
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Re: Outlook 2003 will not start

I have researched your issue and found a tool that will do its best to retrieve what it can from the corrupted pst file. If you did go over your 2 gig limit (which is what it sounds like from what you described and what I just read) than this program is your only hope and than after running this you mayhave to run another repair program which I will post after you post how this works for you http://www.microsoft.com/downloads/d...displaylang=en

You can also use this tool that microsoft made to try to recover your info here is the link to download it http://www.microsoft.com/downloads/d...displaylang=en oh and here is the microsoft guide for this issue which has step by step instructions http://support.microsoft.com/kb/296088 I really hope this helps you! Please use my advice at your own risk! I am not liable for anything that may happen from the links or info I have provided.
Last edited by tiger86; Dec 28th, 2008 at 3:11 am. Reason: more info
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Re: Outlook 2003 will not start

[QUOTE=Blog Dog;765555]......I will be VERY happy to send someone that can "walk me through this" and resolve the problem a $20.00 Amazon gift certificate! .....QUOTE]

You can keep your $20 certificate - we do this for free 'cos one day it'll be my turn to need help.

But, you're ignoring what you've been recommended to do. There's nothing simpler than using Windows Explorer and via the Search menu item, supply te detail *.pst.

Then Windows will find the PST file(s) and report the size which you can then tell us. We can proceed from there.

So, please get on with it!
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Re: Outlook 2003 will not start

Hello and thank you all,

I apologize I have not been home to try the above solutions. I will try them now (very soon) and report back the results!

Let's hope this works!

Thanks again!
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Re: Outlook 2003 will not start

I've attached a screen shot of the files that are in my Outlook folder.

The top file named "oldone" is a dat file that I renamed. It was originally "outcmd.dat" I believe.


Thought you may find this helpful before I try the suggestions above.

Thanks,
BD
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File Type: doc Outlook Screen shot.doc (88.5 KB, 56 views)
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Re: Outlook 2003 will not start

Nah - no use at all! The PST file is what matters at the moment.
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