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Jan 20th, 2009
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Where are my ICONS AND START MENU

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I have a client who came to me with:
"I lost my icons and start menu all I see is the backround image on my desktop".
Anyone have this problem?
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DaniWeb4Jim is offline Offline
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Jan 21st, 2009
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Re: Where are my ICONS AND START MENU

if he go safe mode still the same? if still the same.. plug out the hdd and scan through another pc.. or do windows installation and choose "repair" so it won't lost his data
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Re: Where are my ICONS AND START MENU

Click to Expand / Collapse  Quote originally posted by cguan_77 ...
if he go safe mode still the same? if still the same.. plug out the hdd and scan through another pc.. or do windows installation and choose "repair" so it won't lost his data
I did go to safe mode it is still the same. The screen is black in SAFE MODE and just the backround screen appears in normal Windows XP boot up.
Can't unplug the HDD it is a SCSI we only have Pcs with IDE and what is next?
Did do windows repair not the full installation but that maybe scheduled tomorrow. Any other thoughts?
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DaniWeb4Jim is offline Offline
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Jan 21st, 2009
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Re: Where are my ICONS AND START MENU

Hmm, maybe somehow explorer.exe process will not start?
Last edited by kodiak; Jan 21st, 2009 at 1:31 am.
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Jan 21st, 2009
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Re: Where are my ICONS AND START MENU

Click to Expand / Collapse  Quote originally posted by kodiak ...
Hmm, maybe somehow explorer.exe process will not start?
I was looking and found that I should try the Task Manager then go to FILE> NEW TASK> then run Explorer. That is a thing for tomorrow.

Good night for now, thanks ever so much for any help.
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DaniWeb4Jim is offline Offline
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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